Next-generation corporate libraries and information services - Ard, Constance C. (Ark Group in association with Kim Legal, Inside Knowledge, 2009)
Includes bibliographical references and index
Executive summary -- 1. The role of librarians and information professionals -- 2. Administrative and managerial skills -- 3. Embedded services : co-location with internal clients -- 4. Competitive intelligence -- 5. Understanding and implementing online tools -- 6. Using social media in corporate libraries -- Case study 1. YMCA : the evolving role and skills of information professionals -- Case study 2. Field Fisher Waterhouse LLP : raising the profile of library and information services -- Case study 3 & 4. Lessons to be learned from public libraries -- Observations and conclusions