EFQM excellence model: excellent organisations achieve and sustain superior levels of performance that meet or exceed the expectations of all their stakeholders = EFQM Model 2010
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Bibliographic Details
Format: Book
Language:English
Published: Bruxelles EFQM 2009
Series:EFQM Publications
Subjects:
Physical Description:32 S. graph. Darst.
ISBN:9789052365015

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