APA (7th ed.) Citation

(2009). EFQM excellence model: Excellent organisations achieve and sustain superior levels of performance that meet or exceed the expectations of all their stakeholders = EFQM Model 2010. EFQM.

Chicago Style (17th ed.) Citation

EFQM Excellence Model: Excellent Organisations Achieve and Sustain Superior Levels of Performance That Meet or Exceed the Expectations of All Their Stakeholders = EFQM Model 2010. Bruxelles: EFQM, 2009.

MLA (9th ed.) Citation

EFQM Excellence Model: Excellent Organisations Achieve and Sustain Superior Levels of Performance That Meet or Exceed the Expectations of All Their Stakeholders = EFQM Model 2010. EFQM, 2009.