Sharp, L. (2009). Customer relationship intelligence: A breakthrough way to measure and manage sales and marketing (2. ed.). Querencia Publ.
Chicago Style (17th ed.) CitationSharp, Linda. Customer Relationship Intelligence: A Breakthrough Way to Measure and Manage Sales and Marketing. 2. ed. San Francisco, CA: Querencia Publ, 2009.
MLA (9th ed.) CitationSharp, Linda. Customer Relationship Intelligence: A Breakthrough Way to Measure and Manage Sales and Marketing. 2. ed. Querencia Publ, 2009.
Warning: These citations may not always be 100% accurate.