APA (7th ed.) Citation

Ross, C. S., Nilsen, K., & Radford, M. L. (2009). Conducting the reference interview: A how-to-do-it manual for librarians (2. ed.). Neal-Schuman.

Chicago Style (17th ed.) Citation

Ross, Catherine Sheldrick, Kirsti Nilsen, and Marie L. Radford. Conducting the Reference Interview: A How-to-do-it Manual for Librarians. 2. ed. New York: Neal-Schuman, 2009.

MLA (9th ed.) Citation

Ross, Catherine Sheldrick, et al. Conducting the Reference Interview: A How-to-do-it Manual for Librarians. 2. ed. Neal-Schuman, 2009.