Intercultural interaction: a multidisciplinary approach to intercultural communication
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Basingstoke [u.a.]
Palgrave Macmillan
2009
|
| Edition: | 1. publ. |
| Series: | Research and practice in applied linguistics
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis Klappentext |
| Item Description: | Hier auch später erschienene, unveränderte Nachdrucke |
| Physical Description: | XV, 367 S. graph. Darst. |
| ISBN: | 9781403986306 1403986304 9781403986313 1403986312 |
Staff View
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Record in the Search Index
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| adam_text | Titel: Intercultural interaction
Autor: Spencer-Oatey, Helen
Jahr: 2009
Contents
List of Figures xi
General Editors Preface xii
Acknowledgements xiv
1 Introduction 1
1.1 Aim and readership of the book 1
1.2 Title of the book 3
1.3 Authors subjectivity 6
1.4 Overview of the book 8
Part 1 Conceptualizing Intercultural Interaction
2 Unpacking Culture 13
2.1 Defining culture 13
2.2 Etic frameworks for comparing cultures:
multidisciplinary perspectives 16
2.2.1 Frameworks in psychology 17
2.2.2 Frameworks in anthropology 22
2.2.3 Frameworks in international business 26
2.2.4 Frameworks in applied linguistics and
discourse studies 29
2.3 Emic perspectives on culture 33
2.4 Culture and regularity 34
2.4.1 Types of cultural regularity 34
2.4.2 Culture, regularity and variability 35
2.5 Culture and social groups 40
2.5.1 Culture and religious groups 41
2.5.2 Culture and organizations 42
2.5.3 Culture and professional groups 43
2.5.4 Culture and communities of practice 45
2.5.5 Culture and multi-group membership 46
2.6 Culture and representation 46
2.7 Concluding comments 48
Suggestions for further reading 48
3 Intercultural Interaction Competence (ICIC) 50
3.1 Introduction: terminology and definitions 51
vi Contents
3.2 The contribution of psychology and
communication studies 53
3.2.1 Goals of ICIC identified by psychologists and
communication scholars 53
3.2.2 Components of ICIC identified by
psychologists and communication scholars 55
3.2.3 ICIC conceptual frameworks developed by
psychologists and communication scholars 58
3.3 The contribution of applied linguistics and
foreign language education 63
3.3.1 Applied linguists concerns about criteria of ICIC 64
3.3.2 ICIC conceptual frameworks developed by
applied linguists and foreign language
education specialists 65
3.4 The contribution of international business and
management studies 69
3.4.1 Components of ICIC identified by international
business and management scholars 70
3.4.2 ICIC conceptual frameworks developed by
international business and
management scholars 75
3.5 Concluding comments 79
Suggestions for further reading 79
4 Achieving Understanding in Intercultural Interaction 81
4.1 The communication process and message
communication competencies 82
4.2 An authentic example: misconstruals of meaning 82
4.3 Effective use of message communication competencies 85
4.4 Ineffective use of message communication competencies 87
4.5 Non-verbal behaviour 92
4.6 The communication process revisited 95
4.7 Achieving understanding through an interpreter 96
4.8 Concluding comments 99
Suggestions for further reading 100
5 Promoting Rapport in Intercultural Interaction 101
5.1 Rapport and rapport management competencies 102
5.2 An authentic example: a problematic business meeting 103
5.3 Contextual awareness 105
5.3.1 Participant relations 105
5.4
Contents vii
5.3.2 Role rights and obligations 106
5.3.3 Type of communicative activity 107
5.3.4 Contextual awareness and
Experiential Example 5.1 108
Interpersonal attentiveness 109
5.4.1 Face 109
5.4.2 Behavioural expectations 111
5.4.3 Interactional goals 112
5.4.4 Interpersonal attentiveness and
Experiential Example 5.1 114
Information gathering 115
Social attuning 116
Emotion regulation 117
Strategies for managing rapport 117
5.8.1 Orientations towards rapport 117
5.8.2 Rapport management strategies 119
Strategies for managing conflict 123
Concluding comments 127
Suggestions for further reading 128
5.5
5.6
5.7
5.8
5.9
5.10
Confronting Disadvantage and Domination in
Intercultural Interaction 130
6.1 Impression management and disadvantage 130
6.1.1 What is impression management? 131
6.1.2 Managing and perceiving impressions in
intercultural interaction 132
6.2 Stereotypes and disadvantage 137
6.2.1 Stereotypes and intercultural interaction 137
6.2.2 What are stereotypes? 139
6.2.3 Are stereotypes harmful? 142
6.3 Prejudice, conscious discrimination and
deliberate domination 145
6.4 English as a world language, and disadvantage 147
6.5 Concluding comments 149
Suggestions for further reading 149
Adapting to Unfamiliar Cultures 151
7.1 Culture shock and stress 151
7.1.1 Understanding culture shock and stress 151
7.1.2 Managing culture shock and stress 155
7.2 Personal growth 158
7.2.1 Sensitivity to difference and personal growth 158
Contents vii
5.3.2 Role rights and obligations 106
5.3.3 Type of communicative activity 107
5.3.4 Contextual awareness and
Experiential Example 5.1 108
5.4 Interpersonal attentiveness 109
5.4.1 Face 109
5.4.2 Behavioural expectations 111
5.4.3 Interactional goals 112
5.4.4 Interpersonal attentiveness and
Experiential Example 5.1 114
5.5 Information gathering 115
5.6 Social attuning 116
5.7 Emotion regulation 117
5.8 Strategies for managing rapport 117
5.8.1 Orientations towards rapport 117
5.8.2 Rapport management strategies 119
5.9 Strategies for managing conflict 123
5.10 Concluding comments 127
Suggestions for further reading 128
Confronting Disadvantage and Domination in
Intercultural Interaction 130
6.1 Impression management and disadvantage 130
6.1.1 What is impression management? 131
6.1.2 Managing and perceiving impressions in
intercultural interaction 132
6.2 Stereotypes and disadvantage 137
6.2.1 Stereotypes and intercultural interaction 137
6.2.2 What are stereotypes? 139
6.2.3 Are stereotypes harmful? 142
6.3 Prejudice, conscious discrimination and
deliberate domination 145
6.4 English as a world language, and disadvantage 147
6.5 Concluding comments 149
Suggestions for further reading 149
Adapting to Unfamiliar Cultures 151
7.1 Culture shock and stress 151
7.1.1 Understanding culture shock and stress 151
7.1.2 Managing culture shock and stress 155
7.2 Personal growth 158
7.2.1 Sensitivity to difference and personal growth 158
viii Contents
7.2.2 Identity and personal growth 160
7.3 Adaptation and the social context 165
7.4 Concluding comments 169
Suggestions for further reading 169
Part 2 Promoting Competence in Intercultural Interaction
8 Assessing Competence in Intercultural Interaction 173
8.1 Assessment instruments 174
8.1.1 Purposes of assessment instruments 175
8.1.2 Criteria to guide the selection of
assessment instruments 176
8.2 Assessing value orientations 178
8.3 Assessing intercultural interaction competence 182
8.4 Assessing both value orientations and
intercultural interaction competence 189
8.5 Assessing intercultural interaction competence in
the school and university education context 190
8.6 Assessing intercultural interaction competence for
certification purposes 192
8.7 Assessing and developing value orientations and
intercultural interaction competence at the
organizational level 195
8.8 Concluding comments 197
Suggestions for further reading 198
9 Developing Competence in Intercultural Interaction 199
9.1 The term development and its conceptualization 199
9.2 Aims and outcomes of ICIC development 201
9.3 Developing ICIC in professional contexts 202
9.3.1 Preparing development interventions 203
9.3.2 Conducting development interventions: content 210
9.3.3 Conducting development interventions: methods 217
9.3.4 Evaluating development interventions 225
9.4 Developing ICIC in the school education context 225
9.4.1 Aims in school curricula 226
9.4.2 Aims and outcomes in the school classroom 229
9.4.3 Methods recommended in school curricula 231
9.4.4 Methods used in the school classroom 231
9.5 The qualification profile of the developer 236
9.6 Concluding comments 240
Suggestions for further reading 241
Contents ix
Part 3 Researching Intercultural Interaction
10 Research Topics in Intercultural Interaction 245
10.1 Researching intercultural interaction
competence (cf. Chapters 3 and 8) 246
10.2 Researching understanding and rapport in
intercultural interaction (cf. Chapters 4 and 5) 249
10.3 Researching disadvantage and domination in
intercultural interaction (cf. Chapter 6) 253
10.4 Researching adaptation to
unfamiliar cultures (cf. Chapter 7) 257
10.5 Researching intercultural interaction competence
development (cf. Chapter 9) 261
10.6 Concluding comments 265
11 Culture and the Research Process 266
11.1 Culture and initial planning 266
11.1.1 Culture-comparative or
culture-interactional research 266
11.1.2 Handling culture in research 267
11.1.3 The challenge of decentring 269
11.2 Culture and data collection 271
11.2.1 Collecting authentic interaction data 271
11.2.2 Collecting self-report data: generic issues 272
11.2.3 Collecting self-report data:
using standard instruments 280
11.2.4 Collecting semi-experimental data 284
11.2.5 The researcher-participant relationship 285
11.3 Culture and data analysis and interpretation 286
11.3.1 Analysing quantitative data 286
11.3.2 Interpreting the meaning of qualitative data 288
11.3.3 Interpreting intercultural interaction data 289
11.3.4 Epistemological positions and data analysis 289
11.4 Culture and research ethics 290
11.4.1 Differing perspectives on ethical procedures 290
11.4.2 Representation of groups 291
Suggestions for further reading 291
Part 4 Resources
12 Resources 295
12.1 Books 296
x Contents
12.2 Journals 300
12.3 Associations and conferences 304
12.4 Websites 307
12.5 Assessment instruments 311
12.6 Resources for developing intercultural
interaction competence 319
Books 319
Games and simulations 320
Internet resources 322
Videos, DVDs and hybrid materials 322
Publishers of videos, DVDs and hybrid material 324
References 326
Index 353
List of Figures
2.1 Schwartz s value constructs and their structured relationship 21
5.1 The bases of rapport 109
5.2 Brown and Levinson s superstrategies for performing FTAs 119
5.3 Thomas s grid framework of conflict
management orientations 124
7.1 Berry s acculturation orientations 166
8.1 The page from an International Profiler report
which shows the participant s normed scores
across 22 dimensions 188
InterculturalInteraction
provides rapid and authoritative access to
current ideas and practice in intercultural communication. Drawing on
concepts and findings from a range of different disciplines and using
authentic examples of intercultural interaction to illustrate points, it
offers a wealth of insights into the process. Part
1
explores conceptual
issues: the nature of culture and intercultural interaction competence;
the impact of language and culture on understanding, rapport, and
impression management; and culture and adaptation processes. Part
2
deals with practical applications: how competence in intercultural
interaction can be assessed and developed. Part
3
focuses on research:
topic areas that can be investigated and methods and approaches for
doing so. Part
4
provides a rich list of resources for further study.
Written in a highly accessible style, the book will appeal to anyone
interested in the complex field of intercultural interaction, including
students, researchers, professionals and practitioners.
|
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| isbn | 9781403986306 1403986304 9781403986313 1403986312 |
| language | English |
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| record_format | marc |
| series2 | Research and practice in applied linguistics |
| spelling | Spencer-Oatey, Helen 1952- Verfasser (DE-588)135981212 aut Intercultural interaction a multidisciplinary approach to intercultural communication Helen Spencer-Oatey and Peter Franklin 1. publ. Basingstoke [u.a.] Palgrave Macmillan 2009 XV, 367 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Research and practice in applied linguistics Hier auch später erschienene, unveränderte Nachdrucke Interkulturelle Kommunikation Intercultural communication Interkulturelle Kompetenz (DE-588)4200053-1 gnd rswk-swf Kulturkontakt (DE-588)4033569-0 gnd rswk-swf Kulturkontakt (DE-588)4033569-0 s Interkulturelle Kompetenz (DE-588)4200053-1 s DE-604 Franklin, Peter 1955- Verfasser (DE-588)143107003 aut Erscheint auch als Online-Ausgabe 978-0-230-24451-1 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017718811&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Augsburg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017718811&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
| spellingShingle | Spencer-Oatey, Helen 1952- Franklin, Peter 1955- Intercultural interaction a multidisciplinary approach to intercultural communication Interkulturelle Kommunikation Intercultural communication Interkulturelle Kompetenz (DE-588)4200053-1 gnd Kulturkontakt (DE-588)4033569-0 gnd |
| subject_GND | (DE-588)4200053-1 (DE-588)4033569-0 |
| title | Intercultural interaction a multidisciplinary approach to intercultural communication |
| title_auth | Intercultural interaction a multidisciplinary approach to intercultural communication |
| title_exact_search | Intercultural interaction a multidisciplinary approach to intercultural communication |
| title_full | Intercultural interaction a multidisciplinary approach to intercultural communication Helen Spencer-Oatey and Peter Franklin |
| title_fullStr | Intercultural interaction a multidisciplinary approach to intercultural communication Helen Spencer-Oatey and Peter Franklin |
| title_full_unstemmed | Intercultural interaction a multidisciplinary approach to intercultural communication Helen Spencer-Oatey and Peter Franklin |
| title_short | Intercultural interaction |
| title_sort | intercultural interaction a multidisciplinary approach to intercultural communication |
| title_sub | a multidisciplinary approach to intercultural communication |
| topic | Interkulturelle Kommunikation Intercultural communication Interkulturelle Kompetenz (DE-588)4200053-1 gnd Kulturkontakt (DE-588)4033569-0 gnd |
| topic_facet | Interkulturelle Kommunikation Intercultural communication Interkulturelle Kompetenz Kulturkontakt |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017718811&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017718811&sequence=000004&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT spenceroateyhelen interculturalinteractionamultidisciplinaryapproachtointerculturalcommunication AT franklinpeter interculturalinteractionamultidisciplinaryapproachtointerculturalcommunication |