APA (7th ed.) Citation

Gentle, M. (2009). The CRM project management handbook: Building realistic expectations and managing risk (1. publ., repr.). Kogan Page.

Chicago Style (17th ed.) Citation

Gentle, Michael. The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. 1. publ., repr. London: Kogan Page, 2009.

MLA (9th ed.) Citation

Gentle, Michael. The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. 1. publ., repr. Kogan Page, 2009.