APA-Zitierstil (7. Ausg.)

Gentle, M. (2009). The CRM project management handbook: Building realistic expectations and managing risk (1. publ., repr.). Kogan Page.

Chicago-Zitierstil (17. Ausg.)

Gentle, Michael. The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. 1. publ., repr. London: Kogan Page, 2009.

MLA-Zitierstil (9. Ausg.)

Gentle, Michael. The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. 1. publ., repr. Kogan Page, 2009.