Enterprise information systems: contemporary trends and issues
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Singapore [u.a.]
World Scientific
2010
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXIV, 579 S. Ill., graph. Darst. |
Staff View
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| 245 | 1 | 0 | |a Enterprise information systems |b contemporary trends and issues |c David L. Olson ; Subodh Kesharwani |
| 264 | 1 | |a Singapore [u.a.] |b World Scientific |c 2010 | |
| 300 | |a XXIV, 579 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Business planning | |
| 650 | 4 | |a Information resources management | |
| 650 | 4 | |a Information technology |x Management | |
| 650 | 4 | |a Management information systems | |
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| 700 | 1 | |a Kesharwani, Subodh |e Verfasser |4 aut | |
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CONTENTS
Preface v
Author
Profile
xxiii
Chapter
1:
Analysis and Framework to
EIS 1
*
Quick look at chapter themes
2
*
Learning objectives
3
*
Case study: Ericsson's
EIS:
knowledge to bring
4
people together, automatically with autonomy
*
Sketch of
EIS 6
4
Introduction
6
1.1
Information and Systems
7
1.1.1
Purpose of Information Systems
9
1.1.2
Types of Information Systems
10
1.2
How
EIS
Differs from Conventional
12
Packages
1.3 EIS
is an Integrated Application
14
1.4
Concept of
EIS 15
1.4.1
Common
EIS
Features
17
1.4.2
Customers Expectation of
17
EIS
Packages
1.5 EIS
Characteristics
18
1.6 EIS
Research
20
1.7
Conclusion
22
tV Keywords
23
■&
Terminology Review
24
xii
Enterprise Information Systems: Contemporary Trends and Issues
ft Competency
Review
24
ftr Check
Your Progress
25
ft Suggested Reading
26
Chapter
2:
Enterprise System Development
29
and Deployment
*
Quick look at chapter themes
30
*
Learning objectives
31
*
Case study: The State of South Carolina
EIS
32
*
Sketch of
EIS
development
35
*
Introduction
35
2.1
The Manufacturing Roots of ERP
36
2.2
Stages
38
2.3
Historical Background
40
2.4
Evolution of ERP
42
2.5
Material Requirements Planning (MRP-I)
44
2.6
Manufacturing Resource Planning (MRP-II)
47
2.7
ERP and ERP Modules
49
2.7.1
Relative Module Use
53
2.7.2
Customization Issues
56
2.8
Comparative Coverage Between
56
MRP, ERP,
EIS
2.9 EIS
as per the Gartner View
60
2.10
Conclusion
60
■ft Keywords
62
"ft Terminology Review
63
ft Competency Review
63
ft Suggested Reading
64
Chapter
3:
Implementation Life Cycle
67
♦
Quick look at chapter themes
68
*
Learning objectives
69
♦
Case studv: Logistics
МпЛргпітяі-ілп·
Τ
p«nn«
70
y g
learned from the army's largest ERP
implementation
Contents
XIII
*
Sketch of
EIS
implementation life cycle
75
*
Introduction
78
3.1
Impact of
EIS
Projects
80
3.2
Guidelines for
EIS
Implementation
82
3.3
Implementation Strategies
84
3.3.1
Implementation Issues
86
3.3.2
Understanding
EIS
89
3.3.3
Implementation Methodologies
92
3.3.4
Post-Implementation Depression
94
3.4
Advantages and Disadvantages of Alternative
96
EIS
Development Methods
3.5 EIS
Proposal Evaluation
98
3.6
Managing Risk on
EIS
Projects
101
3.7
Conclusion
103
tv
Keywords
104
Terminology Review
105
Competency Review
107
■b
Suggested Reading
108
Chapter
4:
Enterprise System
Selection and Project Planning
111
Quick look at chapter themes
112
Learning objectives
112
*
Case study: Wm. Bolthouse Farms
114
Sketch of
EIS
budgeting
117
*
Introduction
118
4.1 EIS
Project Management
119
4.2
EIS/ERP Proposal Evaluation
123
4.3
Project Evaluation Techniques
126
4.3.1
Cost-Benefit Example
127
4.3.2
Net Present Value Calculation
128
4.3.3
Return on Investment
129
4.3.4
Payback
129
4.3.5
Other Factors
131
4.4 EIS ROI
Issues
131
4.5
Total Cost of Ownership
132
xiv
Enterprise Information Systems: Contemporary Trends and Issues
4.6
Alternative Evaluation
135
4.6.1
Value Analysis
135
4.6.2
Multiple Objectives
139
4.6.3
Multiple Criteria Analysis
140
4.7
Conclusion I45
Λ
Keywords I46
■&
Terminology Review
147
■Ä
Check Your Progress
150
■&
Competency Review
152
^r Suggested Reading
153
ChapterS: Business Process
Reengineering
and Best Practices
155
*
Quick look at chapter themes
156
*
Learning objectives
157
*
Case study: Northwards Housing
—
Business
158
Process Re-engineering
*
Sketch of BPR
159
*
Introduction
160
5.1
All About the Business and Its Processes
161
5.1.1
Business Processes
161
5.1.2
Typical Business Processes
165
5.1.3
Reengineering
168
5.1.4
Business Process
Reengineering
170
5.1.5
Business Process Management
179
5.1.6
BPR with Respect to
EIS 179
5.2
Best Practices in
EIS 180
5.3
Reengineering
Options
181
5.3.1
Clean Slate
Reengineering
182
5.3.2
Technology-Enabled
Reengineering
182
5.4
General Benefits from Using
EIS 184
5.5
PR/BPM Software
186
5.6
Conclusion
187
*
Keywords
189
*
Terminology Review
190
a- Competency Review
193
Contents
xv
&
Check Your Progress
194
"fr Suggested Reading
195
Chapter
6:
System Architecture
199
*
Quick look at chapter themes
200
*
Learning objectives
200
*
Case study: Falafel Software Delivers Complex
202
ERP System with TestComplete and
Visual Studio
*
Sketch of
EIS
system architecture
205
6.1 EIS
as an Information System Project
207
6.2
IS/IT Project Management Results
209
6.3
System Architecture and
EIS 211
6.4
Open Source
EIS 212
6.5
Systems Design Aspects of
EIS 217
6.5.1
The Waterfall Model
217
6.5.2
Prototyping
220
6.5.3
The Spiral Model
220
6.5.4
Other Options for Systems
222
Development
6.6
External
EIS
Operation and Support
223
6.7
Organizing for Implementation
225
6.8
Aventis Pharma Hellas Case
229
6.9
Conclusion
230
A Keywords
234
■&■
Terminology Review
235
"fr Competency Review
236
■&
Check Your Progress
237
•à
Suggested Reading
239
Chapter
7:
System Installation
241
*
Quick look at chapter themes
242
+
Learning objectives
243
*
Case study: Enterprise system installation
243
throughout the One
Vodafone
initiative
xvi
Enterprise
Information Systems: Contemporary Trends and Issues
*
Sketch of
EIS
initiation
245
*
Introduction
246
7.1 EIS
Installation Cost
247
7.1.1
Installation Cost
248
7.1.2 EIS
Installation Process
248
7.1.3
Options for Installing
EIS
248
7.2
Evaluating an
EIS
250
7.3
Critical Success Factors in
EIS
250
7.3.1
User Involvement
251
7.3.2
Phenomenon of User Failure
252
7.3.3
Ten Categories of
EIS
253
Implementation Failures
7.3.4
Management Commitment
255
7.4
Implementation Strategy Options
257
7.4.1
Control Strategy
257
7.4.2
Technical Platform
259
7.4.3
Execution of
EIS
Systems
259
7.5
Levels of IS/IT Project Failure
261
7.5.1
Major Categories of Project System
261
Failure
7.5.2 EIS
Implementation Failure
263
7.5.3
Technological Determinism
264
7.5.4
Supplier/Consultant-Driven
265
7.5.5
Outdated Relationships and
265
Capabilities
7.6
Break Downs of
EIS
265
7.7
Features of Successful
EIS
Implementation
273
7.8
Strategies to Attain Success
274
7.9
Conclusion
275
■&
Keywords
277
Я
Terminology Review
278
"Аг
Competency Review
279
Ъ
Suggested Reading
280
Contents
xvii
Chapter
8:
User Training
285
*
Quick look at chapter themes
286
*
Learning objectives
286
*
Case study: Lancashire County Council
287
*
Sketch of
EIS
initiation
290
*
Introduction
291
8.1
About User's Training
293
8.1.1
The Need for a Training Programme
294
8.2
The Magnitude of Training
295
8.2.1
Training in Functional Areas
296
8.2.2
Training in Technical Areas
296
8.3
Training Example
297
8.3.1
Training Problems
298
8.3.2
Training Media
300
8.3.3
Training Plan
302
8.4
Conclusion
303
*
Keywords
304
■&
Terminology Review
304
Ά-
Competency Review
305
■&
Suggested Reading
306
Chapter
9:
System Maintenance
309
*
Quick look at chapter themes
310
*
Learning objectives
310
*
Case study: Tofan
Grup,
Romania
—
The Shift to
311
Systems Integration
9.1
Classification of EIS/ERP Maintenance
314
Activities
9.2
EIS/ERP System Migration
316
9.3
EIS/ERP Upgrades
317
9.4
Critical Success Factors
320
9.5
Conclusion
324
Λ
Keywords
326
Ά
Terminology Review
327
Ά
Suggested Reading
328
xviii
Enterprise
Information Systems: Contemporary Trends and Issues
Business Intelligence Systems and
EIS
331
*
Quick look at chapter themes
332
*
Learning objectives
334
*
Case study: National Scorecard Transforms
335
How Best Buy Does Business
*
Sketch of BI Relevance to
EIS
338
*
Introduction
339
10.1
All about BI
341
10.1.1
What is Business Intelligence?
342
10.1.2
Business Intelligence System
345
Architecture
10.1.3
Business Intelligence Vendors
346
10.2
Data Storage Systems
353
10.2.1
Data Warehousing
354
10.2.2
Data Marts
356
10.2.3
On-Line Analytic Processing
360
10.2.4
Data Quality
361
10.2.5
Data Integrity
363
10.2.6
Matching
365
10.3
Data Mining Overview
368
10.3.1
Typical Benefits of Data Mining
370
10.3.2
Business Data Mining Applications
372
10.4
Difference between Data Warehouse
373
and Business Intelligence
10.5
Customer Relationship Management
374
10.5.1
Credit Card Management
376
10.5.2
Insurance
378
10.5.3
Telecommunications
378
10.5.4
Telemarketing
379
10.5.5
Human Resource Management
380
10.5.6
Data Mining Tools
380
10.5.7
Real Practice
381
10.5.8
Caveats
382
10.6
Online Analytical Processing
382
10.7
Questions and Answers Relevant to BI
383
10.8
All about ITeS
384
10.9
Conclusion
390
Contents
xix
ik
Keywords
391
Terminology Review
393
Competency Review
394
Suggested Reading
396
Chapter
11:
EIS
and Supply Chains
399
*
Quick look at chapter themes
400
*
Learning objectives
401
*
Case study: Wipro with SAP
AG:
Equipping
402
Sanyo to meet fluctuating consumer demand
Sketch of
EIS
in SCM
405
*
Introduction
405
11.1
Concept of Supply Chain Management
406
11.1.1
SCM Streams
408
11.2
Supply Chains are Alliances
409
11.3
Advantages of Supply Chains
411
11.4
Advanced Planning Systems
414
11.5
On-Line Market Places
416
11.5.1
Examples of On-Line Marketplaces
416
11.6
Lean Manufacturing
418
11.6.1
Role of Lean in
EIS
421
11.7
Key Trends in Supply Chain Management
423
11.7.1
Research on EIS/ERP Integration
424
with SCM
11.8
Magnitude of
EIS in
SCM
426
11.8.1
Web-Enabled EIS/ERP and Its
427
Impact on SCM
11.8.2
EISvsSCM
428
11.8.3
Product Life Cycle Management
429
(PLM)
11.9
Future Research
430
11.10
Conclusion
434
¿r
Keywords
435
Terminology Review
436
Competency Review
439
Suggested Reading
441
xx
Enterprise
Information Systems: Contemporary Trends and Issues
Chapter
12:
Advanced Technology
445
*
Quick look at chapter themes
446
*
Learning objectives
446
*
Case study:
Avago
Technologies Overhauls
EIS 447
at Record Speed and on Budget with Oracle
Enterprise System Software
*
Sketch of Advanced Technology
452
*
Introduction
454
12.1
Open Architecture and EIS/ERP
456
Bolt-Ons
12.1.1
Example of an Optimization
459
Bolt-On
12.2
Middleware
461
12.2.1
Middleware Definition and Features
462
12.2.2
Middleware as an Enabling Engine
463
12.2.3
Middleware Enhancement
464
12.3
Security and
EIS 467
12.3.1
Security Threats by Type
467
12.3.2
Adoption of Different Types
470
of Security
1 12.4
Conclusion
470
■ft Keywords
471
■&
Terminology Review
472
Φ
Competency Review
473
"fr Suggested Reading
473
Chapter
13:
Future and Contemporary Trends in
EIS 475
+
Quick look at chapter themes
476
♦
Learning objectives
476
♦
Case study: Analyzing Microsoft ERP's success
477
in American Bible Society
♦
Sketch of
EIS
initiation
479
♦
Introduction
480
13.1
Futuristic Trends In
EIS 480
13.1.1
Requirement-Oriented Applications
481
(Tailored)
Contents
xxi
13.1.2
Expenditure Trends
482
13.1.3
Reduction In Implementation Time
482
13.2
Next Generation of Enterprise Software
483
13.3
Money Resource Planning [MRP-III]
487
13.3.1
Prospective View of an
488
Enterprise System
13.4
Conclusion
491
л
Keywords
492
■à
Terminology Review
493
л
Competency Review
493
■fr
Suggested Reading
496
Chapter
14:
Vendor Profiles: Market Share and Product Variation
497
*
Quick look at chapter themes
498
*
Learning objectives
499
*
Case study: Oracle to MS SQL Server Migration
499
*
Sketch of
EIS
vendors
503
*
Introduction
504
14.1
Market Stake of Vendors
507
14.1.1
Market Share of Leading Vendors
510
Over Time
14.1.2
Overview of ERP Vendors
512
14.2
Service-Oriented Architecture
(SOA)
513
14.2.1
SOA
Relevance to
EIS
Vendors
515
14.3
SAP (System Application and Products)
517
14.3.1
SAP's Products
517
14.3.2
SAP's Market Share
520
14.4
ORACLE
522
14.4.1
Oracle Control Features
523
14.5
PEOPLESOFT
524
14.6
J.D.EDWARDS
526
14.7
LAWSON
527
14.8
BaaN
528
14.9
SAGE
529
14.10
QaD
532
14.11
Microsoft Dynamics
533
xxii
Enterprise Information Systems: Contemporary Trends and Issues
14.12
Rumors about EIS/ERP Bidding
535
14.13
Suggestions to an ERP Vendor
535
14.14
A Broader Definition of
EIS
Vendors
537
14.14.1
Second-Tier Vendors
538
14.14.2 EIS
Vendors in American and
538
Indian Perspectives
14.15
Conclusion
539
ft Keywords
540
ft Terminology Review
541
ft Competency Review
543
ft Suggested Reading
546
Appendix A: Careers in
EIS 549
Appendix B: Frequently Asked Questions
565
Index
573 |
| any_adam_object | 1 |
| author | Olson, David L. 1944- Kesharwani, Subodh |
| author_GND | (DE-588)1055798854 |
| author_facet | Olson, David L. 1944- Kesharwani, Subodh |
| author_role | aut aut |
| author_sort | Olson, David L. 1944- |
| author_variant | d l o dl dlo s k sk |
| building | Verbundindex |
| bvnumber | BV035576587 |
| callnumber-first | H - Social Science |
| callnumber-label | HD30 |
| callnumber-raw | HD30.2 |
| callnumber-search | HD30.2 |
| callnumber-sort | HD 230.2 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QP 345 |
| ctrlnum | (OCoLC)845631907 (DE-599)BVBBV035576587 |
| dewey-full | 338 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 338 - Production |
| dewey-raw | 338 |
| dewey-search | 338 |
| dewey-sort | 3338 |
| dewey-tens | 330 - Economics |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV035576587 |
| illustrated | Illustrated |
| indexdate | 2025-02-20T07:06:15Z |
| institution | BVB |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-017632072 |
| oclc_num | 845631907 |
| open_access_boolean | |
| owner | DE-355 DE-BY-UBR DE-863 DE-BY-FWS DE-2070s |
| owner_facet | DE-355 DE-BY-UBR DE-863 DE-BY-FWS DE-2070s |
| physical | XXIV, 579 S. Ill., graph. Darst. |
| publishDate | 2010 |
| publishDateSearch | 2010 |
| publishDateSort | 2010 |
| publisher | World Scientific |
| record_format | marc |
| spellingShingle | Olson, David L. 1944- Kesharwani, Subodh Enterprise information systems contemporary trends and issues Business planning Information resources management Information technology Management Management information systems Managementinformationssystem (DE-588)4074518-1 gnd Betriebliches Informationssystem (DE-588)4069386-7 gnd |
| subject_GND | (DE-588)4074518-1 (DE-588)4069386-7 |
| title | Enterprise information systems contemporary trends and issues |
| title_auth | Enterprise information systems contemporary trends and issues |
| title_exact_search | Enterprise information systems contemporary trends and issues |
| title_full | Enterprise information systems contemporary trends and issues David L. Olson ; Subodh Kesharwani |
| title_fullStr | Enterprise information systems contemporary trends and issues David L. Olson ; Subodh Kesharwani |
| title_full_unstemmed | Enterprise information systems contemporary trends and issues David L. Olson ; Subodh Kesharwani |
| title_short | Enterprise information systems |
| title_sort | enterprise information systems contemporary trends and issues |
| title_sub | contemporary trends and issues |
| topic | Business planning Information resources management Information technology Management Management information systems Managementinformationssystem (DE-588)4074518-1 gnd Betriebliches Informationssystem (DE-588)4069386-7 gnd |
| topic_facet | Business planning Information resources management Information technology Management Management information systems Managementinformationssystem Betriebliches Informationssystem |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017632072&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT olsondavidl enterpriseinformationsystemscontemporarytrendsandissues AT kesharwanisubodh enterpriseinformationsystemscontemporarytrendsandissues |
Indexes
THWS Würzburg Teilbibliothek SHL, Raum I.2.11
| Call Number: |
1340 QP 345 O52 |
|---|---|
| Copy 1 | ausleihbar Available Place a Hold |