Essentials of business ethics: creating an organization of high integrity and superior performance
"With the high-profile corporate scandals that have taken place in recent years, corporate ethics are more important to a business than ever before. The failure of ethical leadership in an organization is very destructive--it demoralizes the workforce, breeds public distrust, and ultimately res...
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Hoboken, NJ [u.a.]
John Wiley & Sons, Inc.
2009
|
| Series: | Essentials series
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Summary: | "With the high-profile corporate scandals that have taken place in recent years, corporate ethics are more important to a business than ever before. The failure of ethical leadership in an organization is very destructive--it demoralizes the workforce, breeds public distrust, and ultimately results in organizational decay" -- back cover. |
| Item Description: | Includes index |
| Physical Description: | XXV, 291 S. |
| ISBN: | 9780470442562 |
Staff View
MARC
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Record in the Search Index
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Contents
Foreword
χ
¡ii
Preface
xvii
About the Web Site
xxiii
Acknowledgments
xxv
PART
1
Background
1
1
Human Nature and Unethical Behavior
in Organizations
3
Daily Occurrence of Ethical Dilemmas
4
Competitive Advantages of Ethical Organizations
7
Managing Morally Imperfect People
11
What Is the Extent of Unethical Behaviors at Work?
12
What Types of Organizations and Operational
Areas Have Ethical Problems?
13
Why Do Good People Behave Unethically?
13
What Are the Costs of Unethical Behaviors?
14
What Is Human Nature?
16
Summary
17
Notes
17
VII
Contents
2
The Ethical Foundation of Capitalism and the
Optimal Ethics Systems Model
19
Adam Smith's Capitalism and Business Ethics
20
Federal Sentencing Guidelines
24
The Optimal Ethics Systems Model
28
Summary
31
Note
32
PART
2
Getting Everyone on Board
33
3
Hiring Ethical People
35
The Five-Step Ethics Job Screen Process
36
Summary
55
Notes
56
4
Codes of Ethics and Codes of Conduct
59
Difference Between a Code of Ethics and a Code of
Conduct
60
Importance of Code Expectations and Awareness
61
Prevalence of Codes of Ethics and Conduct
62
Code of Ethics Content
63
Code of Conduct Content
65
Effective Codes
67
Annual Code of Ethics Assessment
70
Summary
74
Notes
75
5
Ethical Decision-Making Framework
77
Rotary International's Four-Way Test
78
Raytheon's Ethics Quick Test
78
The Ethics Decision-Making Framework
79
VIII
Contents
The Five Ethical Theories
81
Persuading Others
91
Ten "Ethical Hazard Approaching" Signs
94
Summary
95
Notes
95
6
Ethics Training
97
Extent of Ethics Training
98
Who to Train
99
Web-Based Ethics Training
100
Facilitating an Ethics Discussion
100
Ethics Training Options
101
Assessing the Ethics Training Workshops
123
Summary
124
Notes
124
7
Respecting Employee Diversity
127
Competitive Advantages of Diversity Management
128
Four Layers of Diversity
130
Implementing a Diversity Initiative
133
Best Operational Practices for Managing Diversity
135
Diversity Training Problems and Solutions
137
Diversity Discussion Guidelines
139
Diversity Training Exercises
140
Summary
150
Notes
151
PART
3
Daily Internal Operations
153
8
Ethics Reporting Systems
155
Undesirable Employee Reactions to Ethical Issues
156
Ethics
&
Compliance Officer (ECO)
157
ix
Contents
Ombudsman
161
Assist Lines 165
Whistleblowing 168
Summary
173
Notes 173
9
Ethical Leadership,
Work Goals, and Performance
Appraisals
177
Managers
as Ethical Role Models
178
Great Place to Work® Dimensions
180
Virtues and Leadership Practices
181
Work Goals
183
Performance Appraisals
190
Collection and Evaluation Issues
195
Performance Appraisal Feedback
197
Disciplining Work Rule Violations
198
Forgiveness
201
Summary
202
Notes
203
10
Empowering Ethical Employees
205
Go-Getters, Fence-Sitters, and
Adversaríais
206
Effective Teams
212
Systematic Team Problem-Solving Process
212
Connecting Employees to the Mission
—
Appreciative
Inquiry
217
Daily Performance Reflections
220
Scanlon-Type Gainsharing Plans
221
Open Book Management
223
Profit Sharing
224
Stock Options
225
Employee Stock Option Plans (ESOPs)
226
Contents
Cooperatives
227
Summary
228
Notes
229
PART
4
Being a Good Citizen
231
11
Environmental Management
233
Competitive Advantages of Being
Eco-Friendly
234
Managing the Environmental Change Process
237
Environmental Management System (EMS)
241
Environmental Risk Assessment
243
The Natural Step (TNS) Framework and
Cost Reductions
247
Product Packaging and Design
250
Green Buildings
251
Environmental Performance Indicators
253
Sustainability Reporting
255
Summary
256
Notes
257
12
Community Outreach and Respect
259
Business Case for Community Involvement
260
What to Give
262
Giving to Whom?
268
Team Building and Project Management Training
Opportunities
276
Community Involvement Management Process
276
Community Reputation Assessment
278
Social Performance Reporting
279
Summary
281
Notes
284
Index
287 |
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| institution | BVB |
| isbn | 9780470442562 |
| language | English |
| lccn | 2008054163 |
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| physical | XXV, 291 S. |
| publishDate | 2009 |
| publishDateSearch | 2009 |
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| publisher | John Wiley & Sons, Inc. |
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| series2 | Essentials series |
| spelling | Collins, Denis 1956- Verfasser (DE-588)172023971 aut Essentials of business ethics creating an organization of high integrity and superior performance Denis Collins Hoboken, NJ [u.a.] John Wiley & Sons, Inc. 2009 XXV, 291 S. txt rdacontent n rdamedia nc rdacarrier Essentials series Includes index "With the high-profile corporate scandals that have taken place in recent years, corporate ethics are more important to a business than ever before. The failure of ethical leadership in an organization is very destructive--it demoralizes the workforce, breeds public distrust, and ultimately results in organizational decay" -- back cover. Business ethics Unternehmensethik (DE-588)4202404-3 gnd rswk-swf Unternehmensethik (DE-588)4202404-3 s DE-604 Digitalisierung UB Bayreuth application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017604905&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Collins, Denis 1956- Essentials of business ethics creating an organization of high integrity and superior performance Business ethics Unternehmensethik (DE-588)4202404-3 gnd |
| subject_GND | (DE-588)4202404-3 |
| title | Essentials of business ethics creating an organization of high integrity and superior performance |
| title_auth | Essentials of business ethics creating an organization of high integrity and superior performance |
| title_exact_search | Essentials of business ethics creating an organization of high integrity and superior performance |
| title_full | Essentials of business ethics creating an organization of high integrity and superior performance Denis Collins |
| title_fullStr | Essentials of business ethics creating an organization of high integrity and superior performance Denis Collins |
| title_full_unstemmed | Essentials of business ethics creating an organization of high integrity and superior performance Denis Collins |
| title_short | Essentials of business ethics |
| title_sort | essentials of business ethics creating an organization of high integrity and superior performance |
| title_sub | creating an organization of high integrity and superior performance |
| topic | Business ethics Unternehmensethik (DE-588)4202404-3 gnd |
| topic_facet | Business ethics Unternehmensethik |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017604905&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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