ERP: the dynamics of supply chain and process management
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| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Berlin
Springer
2010
|
| Edition: | 2. ed. |
| Subjects: | |
| Online Access: | Inhaltstext Inhaltsverzeichnis |
| Physical Description: | XIV, 280 S. Ill., graph. Darst. 1 CD-ROM, 12 cm |
| ISBN: | 9780387745237 0387745238 |
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Record in the Search Index
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| adam_text |
Titel: ERP
Autor: Shtub, Avraham
Jahr: 2010
Contents
Preface.xi
Authors' Acknowledgements.xiii
1 Introduction.1
1.1 The Theme of this Book.1
1.2 Operations Management Defined.1
1.3 The Need for Integrated Production and Order Management.3
1.4 Summary: Viewpoints of Enterprise Operation .5
1.5 Operations Management Frameworks.6
1.6 Modeling in Operations Management.7
1.7 Modeling in Process Management .9
1.8 The Dynamic Aspect: Simulation and Systems Dynamics.10
1.9 Overview of the Book .12
Problems .17
2 Organizations and Organizational Structures .19
2.1 Functional and Project Organizations, Typical Goals
and Performance Measures.19
2.2 The Job Shop, Flow Shop, and Group Technology .25
2.3 Operations Management and Its Interface with Other Functional
Areas: Restructuring the Order-Fulfillment Process.28
Problems.29
3 Enterprise Process Modeling.31
3.1 The Reference Model Approach to Enterprise Process Modeling.31
3.2 Basic Concepts in Enterprise Process Modeling.31
3.3 An Example of a Business Process .35
3.4 Enterprise Modeling Principles.35
3.5 Enterprise Functionalities.36
3.6 A Procedure for the Design of an Enterprise-Specific Process
Model.44
3.7 A Case Study: "Hotel Front Desk".53
Problems .56
viii Contents
Information and Its Use.59
4.1 From Data Collection to Decisionmaking.59
4.2 Information Systems: The Data Base and the Model Base.61
4.3 The Accounting Information System .63
4.4 Quality of Information.65
4.5 Forecasting.66
Problems .71
Marketing Considerations.73
5.1 Manufacturing Policies: Make to Stock, Make to Order,
Assemble to Order, Engineer to Order.73
5.2 The Master Production Schedule.76
5.3 Lead Time and Time-Based Competition .78
5.4 Quality and Its Management: Quality-Based Competition .81
5.5 Cost Considerations and Cost-Based Competition .82
Problems .85
Purchasing, Outsourcing and Inventory Management.87
6.1 The Need for Purchasing and Outsourcing .87
6.2 Purchasing and Outsourcing - Make or Buy Decisions.88
6.3 Supplier Management.90
6.4 Inventory Management - Benefit and Cost Considerations.93
6.5 Inventory Management - Models and their Assumptions .97
6.6 The Dynamics of the Order-Fulfillment Process - Early
Studies .101
Problems .102
Scheduling.105
7.1 The Job Shop: Implementing Priority Rules .105
7.2 Scheduling the Flow Shop.111
7.3 The Just-in-Time Approach.113
7.4 The Dynamic Shop: Expediting and Changing Priorities .116
7.5 The Drum Buffer Rope Approach.117
Problems.121
Design of Business Processes .123
8.1 Process Design and Process Modeling .123
8.2 Process Perspectives (Process Viewpoints) .123
8.3 Business Process Design Procedure.125
8.4 Business Process Design Example.134
8.5 New Process Design .135
8.6 Comparison of the Current and New Processes .144
8.7 Context-Dependent Processes .145
Problems.147
Contents ix
9 The Integrated Order-Fulfillment Process Using MRP.151
9.1 Operations Management Frameworks .151
9.2 Evolution of Computer-based Operations Management
Strategies .152
9.3 The Material Requirements Planning Concept .153
9.4 The Product (Engineering) Data: The Bill of Material .154
9.5 Logistic (Order) Data: The Master Production Schedule
and Inventory Data .157
9.6 Gross to Net and Time-phasing - MRP Logic.159
9.7 Capacity Considerations.162
Problems .167
10 The integrated Order-Fulfillment Process Using ERP.169
10.1 Cross-Enterprise Processes in the Integrated Order-Fulfillment
Process.169
10.2 The Role of Management in the Integrated Order-Fulfillment
Process.169
10.3 The Hierarchy of Goals and the Road Map to the Goal.173
10.4 Establishing Control: Identifying Problems.175
10.5 Taking Actions: Solving Problems.177
Problems .179
11 Teaching and Training Integrated Production
and Order Management .181
11.1 Individual Learning and Organizational Learning.181
11.2 The Individual Learning Curve.182
11.3 Team Building and the Team Performance Curve.184
11.4 Organizational Learning in the IPOM Environment.187
Problems.189
12 Business Process Management.191
12.1 Motivation .191
12.2 Enterprise Process Master Planning .192
12.3 Process Action Analysis.205
12.4 Example: Hotel Front Desk.208
12.5 Process Action Analysis: Summary .213
Problems .215
13 Business Process Improvement.217
13.1 Motivation .217
13.2 Definitions .218
13.3 Redesign: Dimensions of BPI .219
13.4 Redesign: Business Process Improvement Procedures .222
13.5 Redesign Example: Improving the Telesales Process.227
13.6 A Note on Engineering Creativity.227
Contents
13.7 Redesign: Incorporating an Improvement into the Process
Flowchart and PAT.231
13.8 Performer Capability: Path to Improvement .232
13.9 A Discourse on Business Process Training.240
13.10 Performer Capability and Training - Telesales Example .241
13.11 Designer Capability: The Path to Improvement .243
13.12 Designer Capability: An Example of Design Focus
Maturation .245
13.13 Summary .249
Problems.251
Appendix: Simulating Process Life Cycles: Serious Games
as Teaching Aids.255
A.l The Use of Simulators for Training .255
A.2 The Order Life Cycle.255
A.3 MERPTM-Background.256
A.4 Functional Views .257
A.5 DCSS? Scenarios .260
A.6 How MERP? Provides Value .262
A.7 Benefits to Students .263
A.8 Tools Available to Students and Professors .264
A.9 How to Get to Know the MERP? Tool and the Various
Scenarios.264
A.10 The Registration Process.265
A.ll General Notes.267
References.269
Index.277 |
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| spelling | Shtub, Avraham Verfasser aut ERP the dynamics of supply chain and process management Avraham Shtub ; Reuven Karni Enterprise Resource Planning (ERP) 2. ed. Berlin Springer 2010 XIV, 280 S. Ill., graph. Darst. 1 CD-ROM, 12 cm txt rdacontent n rdamedia nc rdacarrier Management information systems Production management Prozessmanagement (DE-588)4353072-2 gnd rswk-swf Enterprise-Resource-Planning (DE-588)4678022-1 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf (DE-588)4123623-3 Lehrbuch gnd-content Prozessmanagement (DE-588)4353072-2 s Enterprise-Resource-Planning (DE-588)4678022-1 s DE-604 Managementinformationssystem (DE-588)4074518-1 s Karni, Reuven Verfasser aut text/html http://deposit.dnb.de/cgi-bin/dokserv?id=2987446&prov=M&dok_var=1&dok_ext=htm Inhaltstext HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017537107&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Shtub, Avraham Karni, Reuven ERP the dynamics of supply chain and process management Management information systems Production management Prozessmanagement (DE-588)4353072-2 gnd Enterprise-Resource-Planning (DE-588)4678022-1 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
| subject_GND | (DE-588)4353072-2 (DE-588)4678022-1 (DE-588)4074518-1 (DE-588)4123623-3 |
| title | ERP the dynamics of supply chain and process management |
| title_alt | Enterprise Resource Planning (ERP) |
| title_auth | ERP the dynamics of supply chain and process management |
| title_exact_search | ERP the dynamics of supply chain and process management |
| title_full | ERP the dynamics of supply chain and process management Avraham Shtub ; Reuven Karni |
| title_fullStr | ERP the dynamics of supply chain and process management Avraham Shtub ; Reuven Karni |
| title_full_unstemmed | ERP the dynamics of supply chain and process management Avraham Shtub ; Reuven Karni |
| title_short | ERP |
| title_sort | erp the dynamics of supply chain and process management |
| title_sub | the dynamics of supply chain and process management |
| topic | Management information systems Production management Prozessmanagement (DE-588)4353072-2 gnd Enterprise-Resource-Planning (DE-588)4678022-1 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
| topic_facet | Management information systems Production management Prozessmanagement Enterprise-Resource-Planning Managementinformationssystem Lehrbuch |
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