Simon, M. (2008). Tele-Service Qualitätsmanagement (1. Aufl.). Cuvillier.
Chicago Style (17th ed.) CitationSimon, Michael. Tele-Service Qualitätsmanagement. 1. Aufl. Göttingen: Cuvillier, 2008.
MLA (9th ed.) CitationSimon, Michael. Tele-Service Qualitätsmanagement. 1. Aufl. Cuvillier, 2008.
Warning: These citations may not always be 100% accurate.