APA-Zitierstil (7. Ausg.)

Clow, K. E., & Stevens, R. E. (2009). Concise encyclopedia of professional services marketing. Routledge.

Chicago-Zitierstil (17. Ausg.)

Clow, Kenneth E., und Robert E. Stevens. Concise Encyclopedia of Professional Services Marketing. New York, NY [u.a.]: Routledge, 2009.

MLA-Zitierstil (9. Ausg.)

Clow, Kenneth E., und Robert E. Stevens. Concise Encyclopedia of Professional Services Marketing. Routledge, 2009.