Verfügbarkeit: Operations and supply management

Operations and supply management:

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Bibliographische Detailangaben
1. Verfasser:	Jacobs, F. Robert (VerfasserIn)
Format:	Buch
Sprache:	English
Veröffentlicht:	Boston [u.a.] McGraw-Hill 2009
Ausgabe:	12th ed., internat. student ed.
Schriftenreihe:	The McGraw-Hill/Irwin series : operations and decision sciences
Schlagworte:	Comparatieve kosten Ketenbeheer (logistiek) Productiemanagement Production management Supply Chain Management Organisationsentwicklung Wettbewerbsfähigkeit Operations Management Lehrbuch
Online-Zugang:	Inhaltsverzeichnis
Beschreibung:	Literaturangaben. - 11. Aufl. u.d.T.: Chase, Richard B.: Operations management for competitive advantage
Beschreibung:	XIX, 776 S. Ill., graph. Darst. 29 cm 1 DVD-ROM (12 cm)
ISBN:	9780073403298 0073403296 9780073278735 0073278734 9780071288040

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Datensatz im Suchindex

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adam_text	C O IN T Ii IN T S I IN В К I К ľ Strategy 1 Introduction to the Field 2 2 Operations and Supply Strategy 20 2A Linear Programming Using the Excel Solver 36 3 Project Management 56 4 Product and Service Design 90 Processes 5 Strategic Capacity Management 120 5A Learning Curves 142 6 Process Analysis 158 6A Job Design and Work Measurement 186 7 Manufacturing Processes 204 7A Facility Layout 220 8 Service Processes 254 8A Waiting Line Analysis 276 9 Six-Sigma Quality 306 9A Process Capability and SPC 328 Supply Chain Design 10 Supply Chain Strategy 356 11 Logistics and Facility Location 382 12 Lean Manufacturing 402 13 Operations Consulting and Reengineering 424 ■нт Planning and Controlling the Supply Chain 14 Enterprise Resource Planning Systems 454 15 Demand Management and Forecasting 466 16 Aggregate Sales and Operations Planning 514 17 Inventory Control 544 18 Material Requirements Planning 588 Scheduling 19 Scheduling 622 19A Simulation 652 20 Constraint Management 678 Supplements A Financial Analysis 713 В Operations Technology 730 Appendices A Answers to Selected Problems 738 В Learning Curve Tables 741 С Present Value Table 743 XI xii Contents in Brief D Negative Exponential Distribution: PHOTO CREDITS 751 Values of e- 744 — Name Index 753 E Areas of the Cumulative Standard Normal Distribution 745 SUBJECT INDEX 755 F Uniformly Distributed Random Digit 746 G Interest Tables 747 ■¡■■Ill Strategy 1 Introduction to the Field 2 How IKEA Designs Its Sexy Prices 3 Operations and Supply Management: A Critical Responsibility of Every Manager 4 Case: Progressive Insurance 5 Efficiency, Effectiveness, and Value 6 What Is OSM? 7 Supply Chain Transformation Processes 8 Differences between Services and Goods 10 The Goods-Services Continuum 11 Growth of Services 11 Careers in OSM 12 Chief Operating Officer 13 Historical Development of OSM 14 Lean Manufacturing, JIT, and TQC 16 Manufacturing Strategy Paradigm 16 Service Quality and Productivity 16 Total Quality Management and Quality Certification 16 Business Process Reengineering 17 Six-Sigma Quality 17 Supply Chain Management 17 Electronic Commerce 17 Service Science 17 Current Issues in OSM 18 Key Terms 18 Review and Discussion Questions 19 Case: Fast-Food Feast 19 Selected Bibliography 19 Footnotes 19 2 Operations and Supply Strategy 20 The Tao of Timbuk2 21 What Is Operations and Supply Strategy? 22 Competitive Dimensions 22 The Notion of Trade-Offs 24 Order Winners and Order Qualifiers: The Marketing-Operations Link 25 Strategic Fit: Fitting Operational Activities to Strategy 25 A Framework for Operations and Supply Strategy 27 Productivity Measurement 28 How Does Wall Street Evaluate Operations Performance? 30 Conclusion 31 Key Terms 31 Solved Problem 31 Review and Discussion Questions 31 Problems 32 Internet Enrichment Exercise: Harley- Davidson Motorcycles 33 Case: Timbuk2 34 Selected Bibliography 35 2A Linear Programming Using the Excel Solver 56 Introduction 37 The Linear Programming Model 38 Graphical Linear Programming 39 Linear Programming Using Microsoft Excel 41 Key Terms 45 Solved Problems 45 Problems 53 Selected Bibliography 55 Footnote 55 3 Project Management 56 Apple s ¡Pod Has Its Own Product Development Team 57 What Is Project Management? 59 Structuring Projects 59 Pure Project 59 Functional Project 60 Matrix Project 61 Work Breakdown Structure 62 Project Control Charts 63 Network-Planning Models 65 Critical Path Method (CPMj 65 CPM with Three Activity Time Estimates 70 Time-Cost Models 72 Managing Resources 76 Conclusion 77 Key Terms 77 Formula Review 78 Solved Problems 78 Review and Discussion Questions 81 Problems 81 XIII XIV Contents Advanced Problem 87 Case: The Campus Wedding (A) 87 Case: The Campus Wedding (В) 88 Case: Cell Phone Design Project 89 Selected Bibliography 89 4 Product and Service Design 90 IDEO Product Development—Can You Learn Creativity? 91 The Product Design Process 93 The Product Development Process 94 Economic Analysis of Product Development Projects 99 Build a Base-Case Financial Model 99 Sensitivity Analysis to Understand Project Trade-Offs 102 Designing for the Customer 103 Quality Function Deployment 103 Value Analysis/Value Engineering 104 Designing Products for Manufacture and Assembly 105 How Does Design for Manufacturing and Assembly (DFMA) Work? 105 Designing Service Products 108 Measuring Product Development Performance 109 Conclusion 110 Key Terms 110 Solved Problem 111 Review and Discussion Questions 113 Internet Enrichment Exercise 113 Problems 113 Case: IKEA: Design and Pricing 116 Case: Dental Spa 118 Selected Bibliography 118 Footnotes 118 Processes 5 Strategic Capacity Management 120 Pharmaceuticals Have Challenging Capacity Decisions 121 Capacity Management in Operations 122 Capacity Planning Concepts 124 Economies and Diseconomies of Scale 124 The Learning Curve 125 Where Economies of Scale Meet the Learning Curve 125 Capacity Focus 125 Capacity Flexibility 126 Capacity Planning 127 Considerations in Adding Capacity 127 Determining Capacity Requirements 128 Using Decision Trees to Evaluate Capacity Alternatives 130 Planning Service Capacity 133 Capacity Planning in Service versus Manufacturing lii Capacity Utilization and Service Quality 133 Conclusion 134 Key Terms 135 Solved Problem 135 Review and Discussion Questions 136 Problems 137 Case: Shouldice Hospital—A Cut Above 139 Selected Bibliography 140 Footnotes 141 5A Learning Curves 142 Application of Learning Curves 143 Plotting Learning Curves 144 Logarithmic Analysis 145 Learning Curve Tables 145 Estimating the Learning Percentage 148 How Long Does Learning Go On? 149 General Guidelines for Learning 149 Individual Learning 149 Organizational Learning 150 Learning Curves Applied to Heart Transplant Mortality 151 Key Terms 153 Formula Review 153 Solved Problems 153 Review and Discussion Questions 154 Problems 154 Selected Bibliography 157 Footnotes 157 6 Process Analysis 158 Customer-Driven Service for McDonald s 159 Self-Ordering Kiosks and Environment 159 Process Analysis 160 Analyzing a Las Vegas Slot Machine 161 Process Flowcharting 162 Types of Processes 164 Buffering, Blocking, and Starving 164 Make-to-Stock versus Make-to-Order 165 Measuring Process Performance 168 Process Analysis Examples 170 A Bread-Making Operation 170 A Restaurant Operation 172 Planning a Transit Bus Operation 173 Process Throughput Time Reduction 175 Conclusion 177 Key Terms 178 Solved Problem 179 Review and Discussion Questions 180 Problems 180 Advanced Problem 183 Case: Analyzing Casino Money-Handling Processes 183 Case: Kristen s Cookie Company (A) 184 Selected Bibliography 185 Footnotes 185 6A Job Design and Work Measurement 186 Job Design Decisions 187 Behavioral Considerations in Job Design 188 Degree of Labor Specialization 188 Contents xv Job Enrichment 189 Sociotechnical Systems 189 Work Measurement and Standards 190 Work Measurement Techniques 190 Time Study 192 Work Sampling 194 Work Sampling Compared to Time Study 198 Conclusion 200 Key Terms 200 Formula Review 200 Solved Problems 200 Review and Discussion Questions 201 Problems 202 Selected Bibliography 203 Footnotes 203 7 Manufacturing Processes 204 Toshiba: Producer of the First Notebook Computer 205 How Production Processes Are Organized 206 Break-Even Analysis 207 Manufacturing Process Flow Design 208 Conclusion 213 Key Terms 213 Solved Problems 214 Review and Discussion Questions 215 Problems 215 Case: Circuit Board Fabricators, Inc. 218 Selected Bibliography 219 Footnotes 219 7 A Facility Layout 220 Basic Production Layout Formats 221 Workcenters 222 Systematic Layout Planning 226 Assembly Lines 227 Assembly-Line Balancing 227 Splitting Tasks 230 Flexible and U-Shaped Line Layouts 232 Mixed-Model Line Balancing 232 Current Thoughts on Assembly Lines 234 Cells 235 Developing a Manufacturing Cell 235 Virtual Manufacturing Cells 235 Project Layouts 235 Retail Service Layout 237 Servicescapes 238 Signs, Symbols, and Artifacts 240 Office Layout 240 Conclusion 240 Key Terms 241 Solved Problems 241 Review and Discussion Questions 245 Problems 245 Advanced Problem 250 Case: Soteriou s Souvlaki 251 Case: State Automobile License Renewals 252 Selected Bibliography 253 Footnotes 253 8 Service Processes 254 My Week as a Room-Service Waiter at the Ritz 255 The Nature of Services 256 An Operational Classification of Services 257 Designing Service Organizations 258 Structuring the Service Encounter: Service- System Design Matrix 259 Strategic Uses of the Matrix 261 Service Blueprinting and Fail-Safing 261 Three Contrasting Service Designs 263 The Production-Line Approach 264 The Self-Service Approach 264 The Personal-Attention Approach 265 Managing Customer-Introduced Variability 268 Applying Behavioral Science to Service Encounters 269 Service Guarantees as Design Drivers 270 Conclusion 271 Key Terms 271 Review and Discussion Questions 272 Problems 272 Case: Pizza USA: An Exercise in Translating Customer Requirements into Process Design Requirements 273 Case: Contact Centers Should Take a Lesson from Local Businesses 274 Selected Bibliography 274 Footnotes 275 8A Waiting Line Analysis 276 Economics of the Waiting Line Problem 277 The Practical View of Waiting Lines 277 The Queuing System 278 Customer Arrivals 279 Distribution of Arrivals 280 The Queuing System: Factors 282 Exiting the Queuing System 285 Waiting Line Models 285 Approximating Customer Waiting Time 294 Computer Simulation of Waiting Lines 296 Conclusion 296 Key Terms 296 Formula Review 297 Solved Problems 298 Review and Discussion Questions 300 Problems 300 Case: Community Hospital Evening Operating Room 304 Selected Bibliography 305 Footnotes 305 9 Six-Sigma Quality 306 Total Quality Management 308 Quality Specification and Quality Costs 310 Developing Quality Specifications 310 Cost of Quality 311 Functions of the QC Department 312 Six-Sigma Quality 313 Six-Sigma Methodology 314 XVI Contents Analytical Tools for Six Sigma and Continuous Improvement 315 Six-Sigma Roles and Responsibilities 318 The Shingo System: Fail-Safe Design 319 ISO 9000 and 14000 320 External Benchmarking for Quality Improvement 322 Conclusion 322 Key Terms 322 Review and Discussion Questions 323 Problems 323 Internet Enrichment Exercises 324 Case: Hank Kolb, Director of Quality Assurance 324 Case: Appreciative Inquiry —A Different Kind of Fishbone 326 Selected Bibliography 327 Footnotes 327 9A Process Capability and SPC 328 Variation Around Us 330 Process Capability 331 Capability Index (Cpk) 332 Process Control Procedures 336 Process Control with Attribute Measurements: Using ρ Charts 336 Process Control with Variable Measurements: Using X and R Charts 338 How to Construct X and R Charts 340 Acceptance Sampling 343 Design of a Single Sampling Plan for Attributes 343 Operating Characteristic Curves 344 Conclusion 345 Key Terms 346 Formula Review 346 Solved Problems 347 Review and Discussion Questions 348 Problems 348 Advanced Problem 353 Case: Hot Shot Plastics Company 353 Selected Bibliography 354 Footnotes 354 Supply Chain Design 10 Supply Chain Strategy 356 The World Is Flat 357 Supply Chain Strategy 358 Measuring Supply Chain Performance 359 Supply Chain Design Strategy 361 Service Supply Chains 365 Outsourcing 366 Design for Logistics 370 Value Density (Value per Unit of Weight) 370 Global Sourcing 373 Sou re ing/ Pu re has ing-System Design Matrix 374 Mass Customization 375 Conclusion 377 Key Terms 377 Formula Review 378 Review and Discussion Questions 378 Problems 378 Internet Enrichment Exercises 380 Case: Pepe Jeans 380 Selected Bibliography 381 Footnotes 381 11 Logistics and Facility Location 382 FedEx: A Leading Global Logistics Company 383 Logistics 384 Decisions Related to Logistics 384 Issues in Facility Location 387 Plant Location Methods 389 Factor-Rating Systems 389 Transportation Method of Linear Programming 390 Centróla Method 393 Locating Service Facilities 394 Conclusion 397 Key Terms 397 Formula Review 397 Solved Problem 397 Review and Discussion Questions 398 Problems 398 Case: Applichem — The Transportation Problem 400 Selected Bibliography 401 Footnote 401 12 Lean Manufacturing 402 Lean Six Sigma at Solectron 403 Lean Logic 404 The Toyota Production System 405 Elimination of Waste 405 Respect for People 412 Lean Implementation Requirements 412 Lean Layouts and Design Flows 412 Lean Applications for Line Flows 413 Lean Applications for Workcenter Shops 414 Six-Sigma Quality 414 A Stable Schedule 415 Work with Suppliers 416 Lean Services 417 Conclusion 418 Key Terms 419 Formula Review 419 Solved Problem 419 Review and Discussion Questions 419 Problems 420 Case: Quality Parts Company 420 Case: Value Chain Mapping Approach 422 Selected Bibliography 423 Footnotes 423 Contents XVII 13 Operations Consulting and Reengineering 424 Pittiglio Rabin Todd & McGrath (PRTM) — A Leading Operations Consulting Company 425 What Is Operations Consulting? 426 The Nature of the Management Consulting Industry 427 Economics of Consulting Firms 428 When Operations Consulting Is Needed 429 When Are Operations Consultants Needed? 430 The Operations Consulting Process 431 Operations Consulting Tool Kit 432 Problem Definition Tools 432 Data Gathering 435 Data Analysis and Solution Development 438 Cost Impact and Payoff Analysis 439 Implementation 440 Business Process Reengineering (BPR) 440 Principles of Reengineering 441 Guidelines for Implementation 442 Conclusion 443 Key Terms 443 Review and Discussion Questions 443 Problems 444 Case: A California Auto Club Reengineers Customer Service 444 Selected Bibliography 446 Footnotes 446 Appendix A: Systems Thinking 446 Appendix B: RPA Questionnaire and Rating Sheet 451 15 Demand Management and Forecasting 466 Wal-Mart s Data Warehouse 467 Demand Management 468 Types of Forecasting 469 Components of Demand 469 Qualitative Techniques in Forecasting 472 Crass Roots 472 Market Research 472 Panel Consensus 472 Historical Analogy 473 Delphi Method 473 Time Series Analysis 473 Simple Moving Average 474 Weighted Moving Average 476 Exponential Smoothing 477 Forecast Errors 480 Sources of Error 480 Measurement of Error 481 Linear Regression Analysis 483 Decomposition of a Time Series 487 Causal Relationship Forecasting 493 Multiple Regression Analysis 495 Focus Forecasting 495 Methodology of Focus Forecasting 496 Web-Based Forecasting: Collaborative Planning, Forecasting, and Replenishment (CPFR) 497 Conclusion 499 Key Terms 499 Formula Review 500 Solved Problems 501 Review and Discussion Questions 505 Problems 505 Case: Altavox Electronics 512 Selected Bibliography 513 Footnotes 513 Planning and Controlling the Supply Chain 14 Enterprise Resource Planning Systems 454 Information Crisis—The Missing Desk 455 SAP 457 SAP Application Modules 458 Financiais 459 Human Capital Management 460 Operations 460 Corporate Services 461 mySAP.com and SAP NetWeaver—Integrated E-Business Applications 461 Implementing ERP Systems 463 Conclusion 464 Key Terms 465 Review and Discussion Questions 465 Selected Bibliography 465 Footnote 465 16 Aggregate Sales and Operations Planning 514 What Is Sales and Operations Planning? 516 Overview of Sales and Operations Planning Activities 516 The Aggregate Operations Plan 518 Production Planning Environment 519 Relevant Costs 520 Aggregate Planning Techniques 522 A Cut-and-Try Example: The JC Company 522 Aggregate Planning Applied to Services: Tucson Parks and Recreation Department 527 Level Scheduling 529 Mathematical Techniques 531 Yield Management 532 Operating Yield Management Systems 533 Conclusion 534 Key Terms 535 Solved Problem 535 Review and Discussion Questions 537 Problems 538 Case: Bradford Manufacturing—Planning Plant Production 541 XVIII Contents Selected Bibliography 543 Footnotes 543 17 Inventory Control 544 Hospitals Hope to Save by Supply Management 545 Definition of Inventory 547 Purposes of Inventory 548 Inventory Costs 549 Independent versus Dependent Demand 549 Inventory Systems 550 A Single-Period inventory Modei 55/ Multiperiod Inventory Systems 553 Fixed-Order Quantity Models 555 Establishing Safety Stock Levels 558 Fixed-Order Quantity Model with Safety Stock 559 Fixed-Time Period Models 562 Fixed-Time Period Model with Safety Stock 563 Inventory Control and Supply Chain Management 564 Price-Break Models 565 Miscellaneous Systems and Issues 568 Three Simple Inventory Systems 568 ABC Inventory Planning 569 Inventory Accuracy and Cycle Counting 570 Inventory Control in Services 572 Conclusion 574 Key Terms 574 Formula Review 575 Solved Problems 576 Review and Discussion Questions 578 Problems 578 Case: Hewlett-Packard — Supplying the DeskJet Printer in Europe 584 Selected Bibliography 586 Footnotes 587 18 Material Requirements Planning 588 From Push to Pull 589 Master Production Scheduling 590 Time Fences 591 Where MRP Can Be Used 592 Material Requirements Planning System Structure 593 Demand for Products 593 Bill of Materials 593 Inventory Records 596 MRP Computer Program 597 An Example Using MRP 598 Forecasting Demand 598 Developing a Master Production Schedule 598 Bill of Materials (Product Structure) 599 Inventory Records 599 Performing the MRP Calculations 600 Improvements in the MRP System 603 Computing Work Center Load 603 Closed-Loop MRP 605 MRP II (Manufacturing Resource Planning) 605 Flow Manufacturing: Embedding JIT into MRP 606 Lot Sizing in MRP Systems 607 Lot-for-Lot 608 Economic Order Quantity 608 Least Total Cost 609 Least Unit Cost 610 Choosing the Best Lot Size 610 Conclusion 611 Key Terms 612 Solved Problems 612 Review and Discussion Questions 614 Problems 614 Case: Brunswick Motors, Inc.—An Introductory Case for MRP 619 Selected Bibliography 620 Footnotes 620 Scheduling 19 Scheduling 622 Hospitals Cut ER Waits—New Fast Track Units, High-Tech IDs Speed Visits; See a Doctor in 17 Minutes 623 Manufacturing Execution Systems 624 The Nature and Importance of Work Centers 624 Typical Scheduling and Control Functions 625 Objectives of Work-Center Scheduling 626 Job Sequencing 627 Priority Rules and Techniques 628 Scheduling η ¡obs on One Machine 628 Comparison of Priority Rules 630 Scheduling η Jobs on Two Machines 630 Scheduling a Set Number of Jobs on the Same Number of Machines 632 Scheduling η Jobs on m Machines 634 Shop-Floor Control 634 Gantt Charts 634 Tools of Shop-Floor Control 635 Input/Output Control 635 Data Integrity 636 Principles of Work-Center Scheduling 638 Personnel Scheduling in Services 638 Scheduling Consecutive Days Off 638 Scheduling Daily Work Times 640 Scheduling Hourly Work Times 640 Conclusion 642 Key Terms 642 Solved Problem 643 Review and Discussion Questions 643 Problems 644 Case: Keep Patients Waiting? Not in My Office 649 Selected Bibliography 650 Footnotes 651 19A Simulation 652 Definition of Simulation 653 Simulation Methodology 653 Problem Definition 654 Constructing a Simulation Model 654 Contents XIX Specifying Values of Variables and Parameters 656 Evaluating Results 656 Validation 657 Proposing a New Experiment 657 Computerization 657 Simulating Waiting Lines 658 Example: A Two-Stage Assembly Line 658 Spreadsheet Simulation 661 Simulation Programs and Languages 663 Desirable Features of Simulation Software 666 Advantages and Disadvantages of Simulation 666 Conclusion 667 Key Terms 667 Solved Problems 667 Review and Discussion Questions 669 Problems 669 Advanced Case: Understanding the Impact of Variability on the Capacity of a Production System 676 Selected Bibliography 677 Footnotes 677 20 Constraint Management 678 Goal of the Firm 682 Performance Measurements 682 Financial Measurements 682 Operational Measurements 682 Productivity 683 Unbalanced Capacity 684 Dependent Events and Statistical Fluctuations 684 Bottlenecks and Capacity-Constrained Resources 686 Basic Manufacturing Building Blocks 686 Methods for Control 687 Time Components 688 Finding the Bottleneck 689 Saving Time 689 Avoid Changing a Nonbottleneck into a Bottleneck 690 Drum, Buffer, Rope 690 Importance of Quality 693 Batch Sizes 694 How to Treat Inventory 695 Comparing Synchronous Manufacturing to MRP and JIT 697 Relationship With Other Functional Areas 697 Accounting s Influence 697 Marketing and Production 698 Conclusion 705 Key Terms 706 Solved Problem 706 Review and Discussion Questions 707 Problems 708 Case: Solve the OPT Quiz—A Challenge in Scheduling 712 Selected Bibliography 712 Footnotes 712 Supplement A 713 Financial Analysis 713 Concepts and Definitions 713 Activity-Based Costing 716 The Effects of Taxes 718 Choosing among Investment Proposals 718 Determining the Cost of Capital 718 Interest Rate Effects 721 Methods of Ranking Investments 724 Sample Problems: Investment Decisions 725 Selected Bibliography 729 Footnotes 729 Supplement В 730 Operations Technology 730 Technologies in Manufacturing 730 Computer-Integrated Manufacturing (СІМ) 734 Evaluation of Technology Investments 734 Benefits of Technology Investments 735 Conclusion 736 Review and Discussion Questions 736 Selected Bibliography 737 Appendices A Answers to Selected Problems 738 В Learning Curve Tables 741 С Present Value Table 743 D Negative Exponential Distribution: Values of e 744 E Areas of the Cumulative Standard Normal Distribution 745 F Uniformly Distributed Random Digit 746 G Interest Tables 747 Photo Credits 751 Name Index 753 Subject Index 755
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genre	(DE-588)4123623-3 Lehrbuch gnd-content
genre_facet	Lehrbuch
id	DE-604.BV035241177
illustrated	Illustrated
indexdate	2024-07-09T21:29:23Z
institution	BVB
isbn	9780073403298 0073403296 9780073278735 0073278734 9780071288040
language	English
lccn	2007044363
oai_aleph_id	oai:aleph.bib-bvb.de:BVB01-017046965
oclc_num	232552569
open_access_boolean
owner	DE-M347 DE-945 DE-473 DE-BY-UBG DE-91 DE-BY-TUM DE-20 DE-1050 DE-19 DE-BY-UBM
owner_facet	DE-M347 DE-945 DE-473 DE-BY-UBG DE-91 DE-BY-TUM DE-20 DE-1050 DE-19 DE-BY-UBM
physical	XIX, 776 S. Ill., graph. Darst. 29 cm 1 DVD-ROM (12 cm)
publishDate	2009
publishDateSearch	2009
publishDateSort	2009
publisher	McGraw-Hill
record_format	marc
series2	The McGraw-Hill/Irwin series : operations and decision sciences
spelling	Jacobs, F. Robert Verfasser (DE-588)130025410 aut Operations and supply management F. Robert Jacobs ; Richard B. Chase ; Nicholas J. Aquilano Operations & supply management 12th ed., internat. student ed. Boston [u.a.] McGraw-Hill 2009 XIX, 776 S. Ill., graph. Darst. 29 cm 1 DVD-ROM (12 cm) txt rdacontent n rdamedia nc rdacarrier The McGraw-Hill/Irwin series : operations and decision sciences Literaturangaben. - 11. Aufl. u.d.T.: Chase, Richard B.: Operations management for competitive advantage Comparatieve kosten gtt Ketenbeheer (logistiek) gtt Productiemanagement gtt Production management Supply Chain Management (DE-588)4684051-5 gnd rswk-swf Organisationsentwicklung (DE-588)4126887-8 gnd rswk-swf Wettbewerbsfähigkeit (DE-588)4065837-5 gnd rswk-swf Operations Management (DE-588)4549167-7 gnd rswk-swf (DE-588)4123623-3 Lehrbuch gnd-content Operations Management (DE-588)4549167-7 s Wettbewerbsfähigkeit (DE-588)4065837-5 s DE-604 Supply Chain Management (DE-588)4684051-5 s 1\p DE-604 Organisationsentwicklung (DE-588)4126887-8 s 2\p DE-604 Chase, Richard B. Sonstige oth Aquilano, Nicholas J. Sonstige oth Digitalisierung UB Bamberg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017046965&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk
spellingShingle	Jacobs, F. Robert Operations and supply management Comparatieve kosten gtt Ketenbeheer (logistiek) gtt Productiemanagement gtt Production management Supply Chain Management (DE-588)4684051-5 gnd Organisationsentwicklung (DE-588)4126887-8 gnd Wettbewerbsfähigkeit (DE-588)4065837-5 gnd Operations Management (DE-588)4549167-7 gnd
subject_GND	(DE-588)4684051-5 (DE-588)4126887-8 (DE-588)4065837-5 (DE-588)4549167-7 (DE-588)4123623-3
title	Operations and supply management
title_alt	Operations & supply management
title_auth	Operations and supply management
title_exact_search	Operations and supply management
title_full	Operations and supply management F. Robert Jacobs ; Richard B. Chase ; Nicholas J. Aquilano
title_fullStr	Operations and supply management F. Robert Jacobs ; Richard B. Chase ; Nicholas J. Aquilano
title_full_unstemmed	Operations and supply management F. Robert Jacobs ; Richard B. Chase ; Nicholas J. Aquilano
title_short	Operations and supply management
title_sort	operations and supply management
topic	Comparatieve kosten gtt Ketenbeheer (logistiek) gtt Productiemanagement gtt Production management Supply Chain Management (DE-588)4684051-5 gnd Organisationsentwicklung (DE-588)4126887-8 gnd Wettbewerbsfähigkeit (DE-588)4065837-5 gnd Operations Management (DE-588)4549167-7 gnd
topic_facet	Comparatieve kosten Ketenbeheer (logistiek) Productiemanagement Production management Supply Chain Management Organisationsentwicklung Wettbewerbsfähigkeit Operations Management Lehrbuch
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017046965&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv	AT jacobsfrobert operationsandsupplymanagement AT chaserichardb operationsandsupplymanagement AT aquilanonicholasj operationsandsupplymanagement AT jacobsfrobert operationssupplymanagement AT chaserichardb operationssupplymanagement AT aquilanonicholasj operationssupplymanagement

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MARC

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