Auditing organizational communication: a handbook of research, theory and practice
Saved in:
| Previous Title: | Handbook of communication audits for organisations |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London [u.a.]
Routledge
2009
|
| Edition: | 2. ed., 1. publ. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Rev. ed. of: Handbook of communication audits for organisations / edited by Owen Hargie and Dennis Tourish. 2000 |
| Physical Description: | XVIII, 497 S. |
| ISBN: | 9780415414456 9780415414463 |
Staff View
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Record in the Search Index
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|---|---|
| adam_text | Contents
List of illustrations
χ
List of contributors
xiii
Introduction
xv
Acknowledgements
xix
PARTI
Audits in context I
1
Communication and organizational success
3
DENNIS TOURISH AND OWEN HARGIE
2
Auditing communication to maximize performance
27
DENNIS TOURISH AND OWEN HARGIE
PART II
Audit methodologies
53
3
The questionnaire approach
55
PHILLIP G. CLAMPITT
4
The interview approach
78
ROB MILLAR AND ANNE TRACEY
5
The focus group approach
103
DAVID DICKSON
6
Data collection log-sheet methods
123
OWEN HARGIE AND DENNIS TOURISH
viii Contents
7
Communicatíon
network
analysis
149
MENNO
D.T.
DE
JONG AND KAREN H. ZWIJZE-KONING
8
Auditing professional practice
167
OWEN HARGIE AND DENNIS TOURISH
9
Auditing electronic communication
195
PAULA O KANE, OWEN HARGIE AND DENNIS TOURISH
10
Crafting the audit report
224
DENNIS TOURISH AND OWEN HARGIE
PART III
Audits in action
243
11
Charting communication performance in a
healthcare organization
245
OWEN HARGIE AND DENNIS TOURISH
12
A communication audit of a hospital clinic
260
MYRA
SKIPPER, OWEN HARGIE AND DENNIS TOURISH
13
A communication audit of a paper mill
274
PHILLIP G. CLAMPITT AND LAUREY BERK
14
An interpretive audit case study
290
NAHEED TOURISH,
RITA MARCELLA,
DENNIS TOURISH AND
OWEN HARGIE
15
Auditing the annual business conference of a major
beverage company
304
CAL W.
DOWNS, ALBERT HYDEMAN AND ALLYSON D. ADRIAN
16
Auditing the corporate culture of a large
manufacturing company
323
DONNA McALEESE, OWEN HARGIE AND DENNIS TOURISH
17
Auditing a major police organization
346
DENNIS QUINN, OWEN HARGIE AND DENNIS TOURISH
18
Auditing a major retail chain
356
JUDY H. GRAY AND HEATHER M. LAIDLAW
Contents ix
19
A case of making sense of organizational communication
370
COLLEENE.
MILLS
PART IV
Final considerations
391
20
Strategy, research and pedagogy: the role of audits
393
DENNIS TOURISH AND OWEN HARGIE
Appendix
420
References
438
Author index
481
Subject index
491
|
| adam_txt |
Contents
List of illustrations
χ
List of contributors
xiii
Introduction
xv
Acknowledgements
xix
PARTI
Audits in context I
1
Communication and organizational success
3
DENNIS TOURISH AND OWEN HARGIE
2
Auditing communication to maximize performance
27
DENNIS TOURISH AND OWEN HARGIE
PART II
Audit methodologies
53
3
The questionnaire approach
55
PHILLIP G. CLAMPITT
4
The interview approach
78
ROB MILLAR AND ANNE TRACEY
5
The focus group approach
103
DAVID DICKSON
6
Data collection log-sheet methods
123
OWEN HARGIE AND DENNIS TOURISH
viii Contents
7
Communicatíon
network
analysis
149
MENNO
D.T.
DE
JONG AND KAREN H. ZWIJZE-KONING
8
Auditing professional practice
167
OWEN HARGIE AND DENNIS TOURISH
9
Auditing electronic communication
195
PAULA O'KANE, OWEN HARGIE AND DENNIS TOURISH
10
Crafting the audit report
224
DENNIS TOURISH AND OWEN HARGIE
PART III
Audits in action
243
11
Charting communication performance in a
healthcare organization
245
OWEN HARGIE AND DENNIS TOURISH
12
A communication audit of a hospital clinic
260
MYRA
SKIPPER, OWEN HARGIE AND DENNIS TOURISH
13
A communication audit of a paper mill
274
PHILLIP G. CLAMPITT AND LAUREY BERK
14
An interpretive audit case study
290
NAHEED TOURISH,
RITA MARCELLA,
DENNIS TOURISH AND
OWEN HARGIE
15
Auditing the annual business conference of a major
beverage company
304
CAL W.
DOWNS, ALBERT HYDEMAN AND ALLYSON D. ADRIAN
16
Auditing the corporate culture of a large
manufacturing company
323
DONNA McALEESE, OWEN HARGIE AND DENNIS TOURISH
17
Auditing a major police organization
346
DENNIS QUINN, OWEN HARGIE AND DENNIS TOURISH
18
Auditing a major retail chain
356
JUDY H. GRAY AND HEATHER M. LAIDLAW
Contents ix
19
A case of making sense of organizational communication
370
COLLEENE.
MILLS
PART IV
Final considerations
391
20
Strategy, research and pedagogy: the role of audits
393
DENNIS TOURISH AND OWEN HARGIE
Appendix
420
References
438
Author index
481
Subject index
491 |
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| edition | 2. ed., 1. publ. |
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| index_date | 2024-07-02T22:54:45Z |
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| spelling | Auditing organizational communication a handbook of research, theory and practice ed. by Owen Hargie and Dennis Tourish 2. ed., 1. publ. London [u.a.] Routledge 2009 XVIII, 497 S. txt rdacontent n rdamedia nc rdacarrier Rev. ed. of: Handbook of communication audits for organisations / edited by Owen Hargie and Dennis Tourish. 2000 Communication in organizations / Auditing Management audit Auditing gtt Bedrijfsinformatie gtt Communicatiesystemen gtt Management gtt Onderzoeksmethoden gtt Communication in organizations Auditing Organisation (DE-588)4043774-7 gnd rswk-swf Qualitätsaudit (DE-588)4176585-0 gnd rswk-swf Kommunikation (DE-588)4031883-7 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Organisation (DE-588)4043774-7 s Kommunikation (DE-588)4031883-7 s DE-604 Qualitätsaudit (DE-588)4176585-0 s DE-188 Hargie, Owen 1950- Sonstige (DE-588)172125863 oth Tourish, Dennis Sonstige oth Früher u.d.T. Handbook of communication audits for organisations Digitalisierung UB Regensburg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016979108&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Auditing organizational communication a handbook of research, theory and practice Communication in organizations / Auditing Management audit Auditing gtt Bedrijfsinformatie gtt Communicatiesystemen gtt Management gtt Onderzoeksmethoden gtt Communication in organizations Auditing Organisation (DE-588)4043774-7 gnd Qualitätsaudit (DE-588)4176585-0 gnd Kommunikation (DE-588)4031883-7 gnd |
| subject_GND | (DE-588)4043774-7 (DE-588)4176585-0 (DE-588)4031883-7 (DE-588)4143413-4 |
| title | Auditing organizational communication a handbook of research, theory and practice |
| title_auth | Auditing organizational communication a handbook of research, theory and practice |
| title_exact_search | Auditing organizational communication a handbook of research, theory and practice |
| title_exact_search_txtP | Auditing organizational communication a handbook of research, theory and practice |
| title_full | Auditing organizational communication a handbook of research, theory and practice ed. by Owen Hargie and Dennis Tourish |
| title_fullStr | Auditing organizational communication a handbook of research, theory and practice ed. by Owen Hargie and Dennis Tourish |
| title_full_unstemmed | Auditing organizational communication a handbook of research, theory and practice ed. by Owen Hargie and Dennis Tourish |
| title_old | Handbook of communication audits for organisations |
| title_short | Auditing organizational communication |
| title_sort | auditing organizational communication a handbook of research theory and practice |
| title_sub | a handbook of research, theory and practice |
| topic | Communication in organizations / Auditing Management audit Auditing gtt Bedrijfsinformatie gtt Communicatiesystemen gtt Management gtt Onderzoeksmethoden gtt Communication in organizations Auditing Organisation (DE-588)4043774-7 gnd Qualitätsaudit (DE-588)4176585-0 gnd Kommunikation (DE-588)4031883-7 gnd |
| topic_facet | Communication in organizations / Auditing Management audit Auditing Bedrijfsinformatie Communicatiesystemen Management Onderzoeksmethoden Communication in organizations Auditing Organisation Qualitätsaudit Kommunikation Aufsatzsammlung |
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