Quality management: creating and sustaining organizational effectiveness
Quality Management: Creating and Sustaining Organizational Effectiveness, Second Edition explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, i...
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, NJ [u.a.]
Pearson Prentice Hall
2009
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| Edition: | 2. ed., international ed. |
| Subjects: | |
| Summary: | Quality Management: Creating and Sustaining Organizational Effectiveness, Second Edition explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. New or updated chapters on lean, Six Sigma, ISO 9000, and supply chain management cover the latest areas that are critical to companies competing in today's global environment. Designed to enable students to recognize the cornerstones of creating and sustaining organizational effectiveness, this text is based on key quality initiatives, including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. |
| Item Description: | Literaturverz. S. 555 - 564 |
| Physical Description: | XIV, 574 S. graph. Darst. |
| ISBN: | 0136087426 9780136087427 |
Staff View
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| index_date | 2024-07-02T22:47:58Z |
| indexdate | 2024-07-09T21:26:13Z |
| institution | BVB |
| isbn | 0136087426 9780136087427 |
| language | English |
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| physical | XIV, 574 S. graph. Darst. |
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| spelling | Summers, Donna C. S. Verfasser aut Quality management creating and sustaining organizational effectiveness Donna C. S. Summers 2. ed., international ed. Upper Saddle River, NJ [u.a.] Pearson Prentice Hall 2009 XIV, 574 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Literaturverz. S. 555 - 564 Quality Management: Creating and Sustaining Organizational Effectiveness, Second Edition explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. New or updated chapters on lean, Six Sigma, ISO 9000, and supply chain management cover the latest areas that are critical to companies competing in today's global environment. Designed to enable students to recognize the cornerstones of creating and sustaining organizational effectiveness, this text is based on key quality initiatives, including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. Kvalitetskontrol Kvalitetsstyring Lærebøger Organisatorisk effektivitet Organizational effectiveness Quality control Total quality management aTotal quality management aQuality control aOrganizational effectiveness Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 s DE-604 |
| spellingShingle | Summers, Donna C. S. Quality management creating and sustaining organizational effectiveness Kvalitetskontrol Kvalitetsstyring Lærebøger Organisatorisk effektivitet Organizational effectiveness Quality control Total quality management aTotal quality management aQuality control aOrganizational effectiveness Qualitätsmanagement (DE-588)4219057-5 gnd |
| subject_GND | (DE-588)4219057-5 |
| title | Quality management creating and sustaining organizational effectiveness |
| title_auth | Quality management creating and sustaining organizational effectiveness |
| title_exact_search | Quality management creating and sustaining organizational effectiveness |
| title_exact_search_txtP | Quality management creating and sustaining organizational effectiveness |
| title_full | Quality management creating and sustaining organizational effectiveness Donna C. S. Summers |
| title_fullStr | Quality management creating and sustaining organizational effectiveness Donna C. S. Summers |
| title_full_unstemmed | Quality management creating and sustaining organizational effectiveness Donna C. S. Summers |
| title_short | Quality management |
| title_sort | quality management creating and sustaining organizational effectiveness |
| title_sub | creating and sustaining organizational effectiveness |
| topic | Kvalitetskontrol Kvalitetsstyring Lærebøger Organisatorisk effektivitet Organizational effectiveness Quality control Total quality management aTotal quality management aQuality control aOrganizational effectiveness Qualitätsmanagement (DE-588)4219057-5 gnd |
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