APA-Zitierstil (7. Ausg.)

Summers, D. C. S. (2009). Quality management: Creating and sustaining organizational effectiveness (2. ed., international ed.). Pearson Prentice Hall.

Chicago-Zitierstil (17. Ausg.)

Summers, Donna C. S. Quality Management: Creating and Sustaining Organizational Effectiveness. 2. ed., international ed. Upper Saddle River, NJ [u.a.]: Pearson Prentice Hall, 2009.

MLA-Zitierstil (9. Ausg.)

Summers, Donna C. S. Quality Management: Creating and Sustaining Organizational Effectiveness. 2. ed., international ed. Pearson Prentice Hall, 2009.