Managing airports: an international perspective
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Amsterdam [u.a.]
Elsevier, Butterworth-Heinemann
2008
|
| Ausgabe: | 3. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIX, 333 S. graph. Darst. |
| ISBN: | 9780750686136 |
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| 245 | 1 | 0 | |a Managing airports |b an international perspective |c Anne Graham |
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Datensatz im Suchindex
| _version_ | 1804138057259024384 |
|---|---|
| adam_text | Contents
List of Figures vii
List of Tables ix
Preface xiii
Acknowledgements xv
Abbreviations xvii
1 Introduction 1
2 The changing nature of airports 10
Traditional airport ownership and management 11
Moves towards commercialization 12
Why privatization? 15
The privatization timetable 23
Types of privatization 25
The airport operators and investors 51
The consequences of privatization and internationalization
of the airport industry 59
3 Airport economics and performance benchmarking 68
Industry profit levels 69
Revenue and cost structures 71
Factors influencing costs and revenues 76
Measuring economic performance and efficiency 79
4 Airport operations and service quality 96
Differentiation of service levels 97
Service quality 105
Security issues 121
Check-in processes 128
Biometric identification and registered passenger schemes 132
5 The airport-airline relationship 138
The structure of aeronautical charges 139
The level of aeronautical charges 146
The impact of aeronautical charges on airline operations 147
The airport regulatory environment 152
Regulation of individual airports 154
Slot allocation 163
Ground handling issues 173
6 The provision of commercial facilities 186
The importance of commercial facilities 187
The market for commercial facilities 188
Approaches to the provision of commercial facilities 197
The commercial contract and tender process 200
Factors driving success 202
Measuring non-aeronautical performance 207
Recent developments and future trends 211
7 Airport competition and the role of airport marketing 229
Airport competition 230
The birth of airport marketing 239
Marketing concepts 240
Airport marketing techniques 247
8 The economic and social impact of airports 272
The wider picture 273
Airports as generators of economic activity 274
Measuring the direct, indirect, and induced impacts 276
Airports and economic development 282
Incentives to encourage economic development 289
9 The environmental impact of airports 294
Growing concerns for the environment 295
The main impacts 296
The role of other transport modes 309
Environmental management 314
10 Future prospects 320
Index 329
List of Figures
1.1 Airport passengers by world region, 2007 3
1.2 Airport cargo tonnes by world region, 2007 3
1.3 The world s 20 largest airports by total passengers, 2006 4
1.4 The world s 20 largest airports by cargo tonnes, 2006 5
1.5 The world s 20 largest airports by aircraft movements, 2006 5
1.6 The world s 20 largest airports by international terminal
passengers, 2006 6
1.7 Airport passenger growth by main region, 2000-2007 7
2.1 Ownership of Vienna airport up until 1992 19
2.2 Ownership of Vienna airport after IPO in 1992 19
2.3 Ownership of Vienna airport after secondary offering in 1995 19
2.4 Ownership of Vienna airport after changes in 2001 20
2.5 Total passengers at Vienna airport, 1993-2006 20
2.6 Profitability - Vienna airport group, 1993-2006 21
2.7 Traffic at private company French regional airports 2006 22
2.8 Ownership of Toulouse airport 2007 23
2.9 External capital funding at larger US airports in 2001-2005 46
2.10 External capital funding at smaller US airports in 2001-2005 46
2.11 Structure of HTA 57
3.1 Operating margin of world airlines and airports
1998/1999-2006/2007 71
3.2 Total costs per 1000 ATUs for world airports 2005/2006 86
3.3 Total factor productivity (net variable factor measure)
for world airports 2005/2006 89
4.1 Aircraft movements at Kuala Lumpur airport 2002-2006 104
4.2 Airport use of biometric identification 130
4.3 Airport use of self-service kiosks 133
5.1 Aeronautical charges and taxes for a regional cross-border
A319 turnaround in 2007 at world airports 146
5.2 Landing and passenger charges as a share of total costs
for UK airlines, 2005/2006 148
List of Figures
6.1 Non-aeronautical revenue per passenger at ACI airports by
world region, 2006 194
6.2 Non-aeronautical revenue at ACI airports by revenue
source, 2006 195
6.3 Airport retail revenue per square metre 210
6.4 Non-aeronautical revenue per passenger 1998-2007 at
UK airports 211
6.5 Retail space at BAA UK airports, 1990-2006 220
7.1 Passenger traffic at Irish airports 1995-2007 266
8.1 The economic impact of airports 275
8.2 Employment at European airports in 2001 277
9.1 Estimated 2002 ground-level airport-related NOX emissions 306
9.2 Average daily split of airport-related vehicle trips on
landside roads 312
10.1 Average annual airport passenger forecasts by regional
2006-2025 325
10.2 Forecast airport passengers by world region, 2025 325
List of Tables
1.1 Growth in passenger numbers at the world s 20 largest
airports 1990-2006 7
2.1 Examples of airport privatization through share flotations 26
2.2 Examples of airport privatization through trade sales 28
2.3 Examples of airport privatization through concession
agreements 32
2.4 Examples of airport privatization through project finance 34
2.5 Ownership patterns at main UK airports, 2007 39
2.6 Traffic and profitability growth at main UK airports,
1987-2006 41
2.7 Privatization details of Australian airports 43
2.8 Total airport traffic at Indian airports 2002-2007 49
2.9 Privatization projects at Indian airports 51
2.10 Hochtief AirPort portfolio of airports 56
2.11 Macquarie Airport portfolio of airports 58
3.1 Profitability for 50 major airport operators, 2006/2007 70
3.2 Airport operating revenue sources 71
3.3 Average revenue and cost structures at European airports,
1983-2007 72
3.4 Revenue and cost structures at a selection of European
airports, 2006/2007 74
3.5 Revenue and cost structures at a selection of major US
airports, 2006/2007 75
3.6 Revenue and cost structures at a selection of other
airports, 2006/2007 76
3.7 Performance indicators commonly used to assess
economic performance 84
3.8 Examples of airport efficiency studies 88
4.1 LCC needs and requirements of airport terminals 99
4.2 Examples of LCC facilities and terminals 101
4.3 Physical details of the LCCT at Kuala Lumpur 104
4.4 Criteria most frequently used to measure quality of
service at ACI airports 108
4.5 Overall passenger satisfaction levels: best performing
airports from ACI s 2007 ASQ survey by airport size
and region 110
4.6 Key service quality indicators for airport customers at
Amsterdam airport 2006 111
4.7 Key service quality indicators for airport passengers at
Amsterdam airport 2006 111
4.8 Schedule time: Amsterdam-London 1985-2007 113
4.9 Delays at major European airports on intra-European
scheduled services, 2007 114
4.10 Service quality elements included in the regulation of
Heathrow and Gatwick airports 115
4.11 Survey quality elements included in the regulation of
Paris airports 117
4.12 Objective static quality indicators for the international
terminal at Brisbane airport, 2005/2006 119
4.13 Passenger and airline quality survey results at
Brisbane airport 119
4.14 Main security activities at airports 121
4.15 Models of European airport security provision 2002 125
4.16 Use of CUSS kiosks as of February 2008 130
5.1 Main aeronautical charges at airports 144
5.2 Relative importance of different aeronautical charges and
taxes by world region (%) 2007 145
5.3 The X value used for the UK airport price caps 158
5.4 Examples of formal economic regulation at major
European airports 164
5.5 Slot-co-ordination status of European airports in 2007 166
5.6 Key features of the 1993 EU slot allocation regulation 167
5.7 Key feature of the 2004 amendments to the 1993 EU
slot allocation regulation 168
5.8 Examples of slot trades at Heathrow airport 172
5.9 Key features of the 1996 EU ground handling directive 174
5.10 Taxes at US airports (as of 1 January 2008) 178
6.1 The different markets for commercial facilities at airports 193
6.2 Indicators used in the Airport Retail Study 209
6.3 Average revenue from different retail sources 2006 210
6.4 Revenues and profits at London Heathrow and London
Gatwick 2005/2006 211
6.5 Aer Rianta International s involvement in international
retailing activities, 2008 218
6.6 Key developments in BAA s retail strategy since 1990 222
6.7 Retail revenue at BAA London airports per passenger
2000-2007 (£ in real 2007 terms) 223
List of Tables
7.1 Example of alternative low-cost airports within Europe 232
7.2 Substitution possibilities at Australian airports 235
7.3 The airport s customers 241
7.4 Factors affecting the choice of airports 242
7.5 Types of airport charges discounts 249
7.6 Examples of airport discount schemes 2007-2008 251
7.7 Elements of agreement between Ryanair and BSCA 254
7.8 Key features of the 2005 EU guidelines on financing
airports and start-up aid to airlines departing from
regional airports 256
7.9 Types of data used for route development research 260
7.10 Passenger profile at London City airport, 2006 263
7.11 Passenger profile at London Luton airport, 2006 263
7.12 Main catchment areas of London City airport, 2006 264
7.13 New growth and new route discounts at Aer Rianta
airports, 1994-1999 266
7.14 Discounts given to each airline at Aer Rianta airports,
1998-2001 267
7.15 New route discounts at Shannon and Cork airports on
passenger, landing and parking fees in 2008 267
7.16 Cork airport marketing support development criteria 2008 268
8.1 Direct employment at UK airports 278
8.2 Employment and income impacts of UK airports on their
home region in 2004 282
8.3 European airports served by LCCs that have
encouraged new international tourism flows 285
8.4 Economic impacts at Washington Dulles, Washington
Reagan National, and Maimi International airports 288
8.5 Services funded by the UK route development funds
(as of August 2007) 292
9.1 Landing and noise charges at Frankfurt airport 2008 300
9.2 Emission charges at Geneva airport 2008 304
9.3 Surface transport use by passengers at UK airports 2006 312
9.4 Bristol airport staff travel plan 314
9.5 Core environmental performance indicators and measures
at airports 317
10.1 Long-term forecasts of global traffic growth 324
|
| adam_txt |
Contents
List of Figures vii
List of Tables ix
Preface xiii
Acknowledgements xv
Abbreviations xvii
1 Introduction 1
2 The changing nature of airports 10
Traditional airport ownership and management 11
Moves towards commercialization 12
Why privatization? 15
The privatization timetable 23
Types of privatization 25
The airport operators and investors 51
The consequences of privatization and internationalization
of the airport industry 59
3 Airport economics and performance benchmarking 68
Industry profit levels 69
Revenue and cost structures 71
Factors influencing costs and revenues 76
Measuring economic performance and efficiency 79
4 Airport operations and service quality 96
Differentiation of service levels 97
Service quality 105
Security issues 121
Check-in processes 128
Biometric identification and registered passenger schemes 132
5 The airport-airline relationship 138
The structure of aeronautical charges 139
The level of aeronautical charges 146
The impact of aeronautical charges on airline operations 147
The airport regulatory environment 152
Regulation of individual airports 154
Slot allocation 163
Ground handling issues 173
6 The provision of commercial facilities 186
The importance of commercial facilities 187
The market for commercial facilities 188
Approaches to the provision of commercial facilities 197
The commercial contract and tender process 200
Factors driving success 202
Measuring non-aeronautical performance 207
Recent developments and future trends 211
7 Airport competition and the role of airport marketing 229
Airport competition 230
The birth of airport marketing 239
Marketing concepts 240
Airport marketing techniques 247
8 The economic and social impact of airports 272
The wider picture 273
Airports as generators of economic activity 274
Measuring the direct, indirect, and induced impacts 276
Airports and economic development 282
Incentives to encourage economic development 289
9 The environmental impact of airports 294
Growing concerns for the environment 295
The main impacts 296
The role of other transport modes 309
Environmental management 314
10 Future prospects 320
Index 329
List of Figures
1.1 Airport passengers by world region, 2007 3
1.2 Airport cargo tonnes by world region, 2007 3
1.3 The world's 20 largest airports by total passengers, 2006 4
1.4 The world's 20 largest airports by cargo tonnes, 2006 5
1.5 The world's 20 largest airports by aircraft movements, 2006 5
1.6 The world's 20 largest airports by international terminal
passengers, 2006 6
1.7 Airport passenger growth by main region, 2000-2007 7
2.1 Ownership of Vienna airport up until 1992 19
2.2 Ownership of Vienna airport after IPO in 1992 19
2.3 Ownership of Vienna airport after secondary offering in 1995 19
2.4 Ownership of Vienna airport after changes in 2001 20
2.5 Total passengers at Vienna airport, 1993-2006 20
2.6 Profitability - Vienna airport group, 1993-2006 21
2.7 Traffic at 'private company' French regional airports 2006 22
2.8 Ownership of Toulouse airport 2007 23
2.9 External capital funding at larger US airports in 2001-2005 46
2.10 External capital funding at smaller US airports in 2001-2005 46
2.11 Structure of HTA 57
3.1 Operating margin of world airlines and airports
1998/1999-2006/2007 71
3.2 Total costs per 1000 ATUs for world airports 2005/2006 86
3.3 Total factor productivity (net variable factor measure)
for world airports 2005/2006 89
4.1 Aircraft movements at Kuala Lumpur airport 2002-2006 104
4.2 Airport use of biometric identification 130
4.3 Airport use of self-service kiosks 133
5.1 Aeronautical charges and taxes for a regional cross-border
A319 turnaround in 2007 at world airports 146
5.2 Landing and passenger charges as a share of total costs
for UK airlines, 2005/2006 148
List of Figures
6.1 Non-aeronautical revenue per passenger at ACI airports by
world region, 2006 194
6.2 Non-aeronautical revenue at ACI airports by revenue
source, 2006 195
6.3 Airport retail revenue per square metre 210
6.4 Non-aeronautical revenue per passenger 1998-2007 at
UK airports 211
6.5 Retail space at BAA UK airports, 1990-2006 220
7.1 Passenger traffic at Irish airports 1995-2007 266
8.1 The economic impact of airports 275
8.2 Employment at European airports in 2001 277
9.1 Estimated 2002 ground-level airport-related NOX emissions 306
9.2 Average daily split of airport-related vehicle trips on
landside roads 312
10.1 Average annual airport passenger forecasts by regional
2006-2025 325
10.2 Forecast airport passengers by world region, 2025 325
List of Tables
1.1 Growth in passenger numbers at the world's 20 largest
airports 1990-2006 7
2.1 Examples of airport privatization through share flotations 26
2.2 Examples of airport privatization through trade sales 28
2.3 Examples of airport privatization through concession
agreements 32
2.4 Examples of airport privatization through project finance 34
2.5 Ownership patterns at main UK airports, 2007 39
2.6 Traffic and profitability growth at main UK airports,
1987-2006 41
2.7 Privatization details of Australian airports 43
2.8 Total airport traffic at Indian airports 2002-2007 49
2.9 Privatization projects at Indian airports 51
2.10 Hochtief AirPort portfolio of airports 56
2.11 Macquarie Airport portfolio of airports 58
3.1 Profitability for 50 major airport operators, 2006/2007 70
3.2 Airport operating revenue sources 71
3.3 Average revenue and cost structures at European airports,
1983-2007 72
3.4 Revenue and cost structures at a selection of European
airports, 2006/2007 74
3.5 Revenue and cost structures at a selection of major US
airports, 2006/2007 75
3.6 Revenue and cost structures at a selection of other
airports, 2006/2007 76
3.7 Performance indicators commonly used to assess
economic performance 84
3.8 Examples of airport efficiency studies 88
4.1 LCC needs and requirements of airport terminals 99
4.2 Examples of LCC facilities and terminals 101
4.3 Physical details of the LCCT at Kuala Lumpur 104
4.4 Criteria most frequently used to measure quality of
service at ACI airports 108
4.5 Overall passenger satisfaction levels: best performing
airports from ACI's 2007 ASQ survey by airport size
and region 110
4.6 Key service quality indicators for airport customers at
Amsterdam airport 2006 111
4.7 Key service quality indicators for airport passengers at
Amsterdam airport 2006 111
4.8 Schedule time: Amsterdam-London 1985-2007 113
4.9 Delays at major European airports on intra-European
scheduled services, 2007 114
4.10 Service quality elements included in the regulation of
Heathrow and Gatwick airports 115
4.11 Survey quality elements included in the regulation of
Paris airports 117
4.12 Objective 'static' quality indicators for the international
terminal at Brisbane airport, 2005/2006 119
4.13 Passenger and airline quality survey results at
Brisbane airport 119
4.14 Main security activities at airports 121
4.15 Models of European airport security provision 2002 125
4.16 Use of CUSS kiosks as of February 2008 130
5.1 Main aeronautical charges at airports 144
5.2 Relative importance of different aeronautical charges and
taxes by world region (%) 2007 145
5.3 The 'X' value used for the UK airport price caps 158
5.4 Examples of formal economic regulation at major
European airports 164
5.5 Slot-co-ordination status of European airports in 2007 166
5.6 Key features of the 1993 EU slot allocation regulation 167
5.7 Key feature of the 2004 amendments to the 1993 EU
slot allocation regulation 168
5.8 Examples of slot trades at Heathrow airport 172
5.9 Key features of the 1996 EU ground handling directive 174
5.10 Taxes at US airports (as of 1 January 2008) 178
6.1 The different markets for commercial facilities at airports 193
6.2 Indicators used in the Airport Retail Study 209
6.3 Average revenue from different retail sources 2006 210
6.4 Revenues and profits at London Heathrow and London
Gatwick 2005/2006 211
6.5 Aer Rianta International's involvement in international
retailing activities, 2008 218
6.6 Key developments in BAA's retail strategy since 1990 222
6.7 Retail revenue at BAA London airports per passenger
2000-2007 (£ in real 2007 terms) 223
List of Tables
7.1 Example of alternative low-cost airports within Europe 232
7.2 Substitution possibilities at Australian airports 235
7.3 The airport's customers 241
7.4 Factors affecting the choice of airports 242
7.5 Types of airport charges discounts 249
7.6 Examples of airport discount schemes 2007-2008 251
7.7 Elements of agreement between Ryanair and BSCA 254
7.8 Key features of the 2005 EU guidelines on financing
airports and start-up aid to airlines departing from
regional airports 256
7.9 Types of data used for route development research 260
7.10 Passenger profile at London City airport, 2006 263
7.11 Passenger profile at London Luton airport, 2006 263
7.12 Main catchment areas of London City airport, 2006 264
7.13 New growth and new route discounts at Aer Rianta
airports, 1994-1999 266
7.14 Discounts given to each airline at Aer Rianta airports,
1998-2001 267
7.15 New route discounts at Shannon and Cork airports on
passenger, landing and parking fees in 2008 267
7.16 Cork airport marketing support development criteria 2008 268
8.1 Direct employment at UK airports 278
8.2 Employment and income impacts of UK airports on their
'home' region in 2004 282
8.3 European airports served by LCCs that have
encouraged new international tourism flows 285
8.4 Economic impacts at Washington Dulles, Washington
Reagan National, and Maimi International airports 288
8.5 Services funded by the UK route development funds
(as of August 2007) 292
9.1 Landing and noise charges at Frankfurt airport 2008 300
9.2 Emission charges at Geneva airport 2008 304
9.3 Surface transport use by passengers at UK airports 2006 312
9.4 Bristol airport staff travel plan 314
9.5 Core environmental performance indicators and measures
at airports 317
10.1 Long-term forecasts of global traffic growth 324 |
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| id | DE-604.BV035097128 |
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| index_date | 2024-07-02T22:12:45Z |
| indexdate | 2024-07-09T21:22:08Z |
| institution | BVB |
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| spelling | Graham, Anne Verfasser aut Managing airports an international perspective Anne Graham 3. ed. Amsterdam [u.a.] Elsevier, Butterworth-Heinemann 2008 XIX, 333 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Flughafen (DE-588)4154752-4 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Flughafen (DE-588)4154752-4 s Management (DE-588)4037278-9 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016765159&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Graham, Anne Managing airports an international perspective Flughafen (DE-588)4154752-4 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4154752-4 (DE-588)4037278-9 |
| title | Managing airports an international perspective |
| title_auth | Managing airports an international perspective |
| title_exact_search | Managing airports an international perspective |
| title_exact_search_txtP | Managing airports an international perspective |
| title_full | Managing airports an international perspective Anne Graham |
| title_fullStr | Managing airports an international perspective Anne Graham |
| title_full_unstemmed | Managing airports an international perspective Anne Graham |
| title_short | Managing airports |
| title_sort | managing airports an international perspective |
| title_sub | an international perspective |
| topic | Flughafen (DE-588)4154752-4 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Flughafen Management |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016765159&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT grahamanne managingairportsaninternationalperspective |