The role of statistics in business and industry:
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Hoboken, NJ
Wiley
2008
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Includes bibliographical references and index |
| Physical Description: | XVII, 344 S. Ill., graph. Darst. |
| ISBN: | 9780471218746 |
Staff View
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| 245 | 1 | 0 | |a The role of statistics in business and industry |c Gerald J. Hahn ; Necip Doganaksoy |
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| adam_text | Titel: The role of statistics in business and industry
Autor: Hahn, Gerald J.
Jahr: 2008
CONTENTS
MAJOR APPLICATIONS xi
PREFACE xiii
ACKNOWLEDGMENTS xvii
PART I SETTING THE STAGE
CHAPTER 1 STATISTICS: AN OVERVIEW 3
1.1 About This Chapter 3
.2 What Is Statistics? 3
.3 Areas of Application 4
.4 Statistical Literacy 7
.5 Better Decisions Require Better Data 12
.6 Statistical Thinking 12
.7 Related Disciplines 13
.8 Major Takeaways 15
Discussion Questions 16
CHAPTER 2 STATISTICS IN BUSINESS AND INDUSTRY 18
2.1 About This Chapter 18
2.2 Evolution of Statistics for Manufactured Product Applications 18
2.3 Applications Beyond Manufactured Products 24
2.4 Forces Impacting the Use of Statistics Today 24
2.5 Major Takeaways 30
Discussion Questions 31
PART II MANUFACTURED PRODUCT APPLICATIONS
CHAPTER 3 PRODUCT DESIGN: CONCEPTS 35
3.1 About This Chapter 35
3.2 The Product Design Process 35
3.3 Setting the Design Goals 38
3.4 Ensuring Measurement Capability 45
3.5 Design and Development 49
3.6 Design Validation 64
3.7 Transition to Manufacturing 65
3.8 Major Takeaways 67
Discussion Questions 68
vii
VIII CONTENTS
CHAPTER 4 PRODUCT DESIGN: EXAMPLE_________________________________________70
4.1 About This Chapter 70
4.2 Thermoplastic Resin for Child Car Seat: Introduction 70
4.3 Some Basic Elements of Plastic Part Design and Manufacture 70
4.4 Setting the Design Goals 71
4.5 Ensuring Measurement Capability 75
4.6 Design and Development 75
4.7 Design Validation 83
4.8 Transition to Manufacturing 83
4.9 Major Takeaways 86
Discussion Questions 86
CHAPTER 5 PRODUCT RELIABILITY ASSURANCE
5.1 About This Chapter 88
5.2 The Key Role of Reliability 88
5.3 Design for Reliability: The Need 90
5.4 The Process and the Participants 90
5.5 Setting Reliability Goals 91
5.6 Reliability Evaluation of a Conceptual Design 94
5.7 Product Reliability Development 98
5.8 Reliability Validation 112
5.9 Product Safety 116
5.10 Reliability Growth Analysis 118
5.11 Product Burn-In 120
5.12 Software Reliability 120
5.13 Further Reading 121
5.14 Major Takeaways 121
Appendix: Product Life Distributions and Concepts 122
Discussion Questions 126
CHAPTER 6 MANUFACTURING QUALITY IMPROVEMENT: CONCEPTS 129
6.1 About This Chapter 129
6.2 The Need for Manufacturing Quality Improvement 129
6.3 Different Industries 130
6.4 Considerations in Manufacturing Quality Improvement 131
6.5 Disciplined Approaches to Manufacturing Quality Improvement 134
6.6 Quality Assessment and Improvement 135
6.7 Statistical Monitoring 141
6.8 Major Takeaways 146
Discussion Questions 147
chapter 7 MANUFACTURING QUALITY IMPROVEMENT: EXAMPLE 149
7.1 About This Chapter 149
7.2 Generator Stator Bar Example 149
CONTENTS IX
7.3 Manufacturing Capability and Stability Assessment 151
7.4 Addressing Measurement Error 153
7.5 Reducing Deviations from Target and Variability 155
7.6 Statistical Monitoring 160
Discussion Questions 160
CHAPTER 8 PRODUCT MANUFACTURING: FURTHER APPLICATIONS 162
8.1 About This Chapter 162
8.2 Integrating Engineering Process Control and Statistical Process Control 162
8.3 Polymer Resin Example 165
8.4 Materials and Parts Quality Assurance 168
8.5 Final Product Assessment 169
8.6 Productivity Improvement 171
8.7 Major Takeaways 174
Discussion Questions 175
CHAPTER 9 PRODUCT FIELD SUPPORT 176
9.1 About This Chapter 176
9.2 Reliability Data Tracking 176
9.3 Reliability Data Tracking for Nonrepairable Products 177
9.4 Reliability Data Tracking for Repairable Products 186
9.5 Planning the Failure Reporting System 188
9.6 A Note on Product Safety 190
9.7 Tracking Customer Satisfaction 191
9.8 Competitive Evaluations and Advertising Claims 192
9.9 Proactive Product Servicing 194
9.10 Major Takeaways 198
Discussion Questions 199
PART III OTHER APPLICA TIONS
CHAPTER 10 PHARMACEUTICAL PRODUCTS 203
10.1 About This Chapter 203
10.2 Drug Development: Process Overview 204
10.3 The Role of a Pharmaceutical Statistician: An Overview 205
10.4 Preclinical Studies 208
10.5 Clinical Studies 214
10.6 Case Study: Phase 2 Clinical Trial 217
10.7 Regulatory Review 228
10.8 Some Other Applications 229
10.9 Some Statistical Tools Used in Pharmaceutical Applications 231
10.10 Sources of Further Information 231
10.11 Major Takeaways 232
Discussion Questions 232
X CONTENTS
CHAPTER 11 FINANCIAL SERVICES 235
11.1 About This Chapter 235
11.2 Financial Services and Its Uncertainties 236
11.3 Credit Scoring for Consumer Loan Approval 238
11.4 Credit Scoring Example 239
11.5 Model Development and Implementation: Some Important Nitty-Gritties 243
11.6 Modeling in Credit Management: A Broader Look 251
11.7 Specific Application Areas 253
11.8 Statisticians in Financial Services 261
11.9 Further Reading 262
11.10 Major Takeaways 262
Discussion Questions 263
CHAPTER 12 BUSINESS PROCESSES 265
12.1 About This Chapter 265
12.2 Business Processes 265
12.3 Example: Improving the Loan Decision Process for a Business
Equipment Financing Company 271
12.4 Steps for Process Improvement 281
12.5 Another Example: Improving the Skip Tracing Process 286
12.6 Some Further Concepts and Methods 288
12.7 Operations Research and Management Science 289
12.8 Major Takeaways 294
Discussion Questions 295
CHAPTER 13 FURTHER APPLICATIONS 297
13.1 About This Chapter 297
13.2 Food, Beverage, and Related Industries 297
13.3 Semiconductor Industry 302
13.4 Communications Industry 305
13.5 Statistical Image Analysis for Medical, Security, and Other Applications 307
13.6 Other Application Areas 312
13.7 Emerging Areas: A Glance into the Future 316
13.8 Major Takeaways 318
Discussion Questions 319
REFERENCES 321
INDEX 335
MAJOR APPLICATIONS
Automobile gasoline consumption 4
Birds, mating calls, and airplane crashes 5
Which brand food do dogs prefer? 6
Combating barnacles 6
Does marriage improve longevity? 8
Everyday life decisions: Take cab or subway? 11
Gas turbine component finite element analysis 53
Gambling machine analysis 56
Robust design for a car wash operation 59
Rolling out barrel design: Finding system variability from component
variabilities 60
Design of thermoplastic resin for child car seat 70
Washing machine reliability modeling 96
Washing machine motor use-rate accelerated test 102
Generator stator bar insulation accelerated life test 106
GaAs laser degradation test 109
Generator stator bar insulation systems test 113
Laptop computer reliability tracking system 116
Prototype system reliability growth analysis 118
Generator stator bar manufacture improvement 149
Polymer resin: Integrating engineering process control and statistical process
control 165
Job shop simulation 172
Laptop computer hard drive reliability tracking system 177
Aircraft engine bleed system segmentation analysis 184
Locomotive braking grid reliability tracking system 186
Locomotive engine automated failure modeling 1%
Drug safety evaluation in animals 209
Drug expiration date determination 211
Phase 2 clinical trial for antianxiety drug 217
Credit scoring for consumer loan approval 238
Consumer loan collection optimization 256
Automobile insurance claim fraud detection 259
Time-to-delivery performance improvement 268
Loan decision process improvement 271
Loan application: Analyst completeness decision consistency evaluation 282
XI
XII MAJOR APPLICATIONS
Loan payment skip tracing process improvement 286
Life insurance underwriting failure mode and effects analysis 289
Manufacturing line excess capacity evaluation 291
Thermoplastic resin production optimization 292
|
| adam_txt |
Titel: The role of statistics in business and industry
Autor: Hahn, Gerald J.
Jahr: 2008
CONTENTS
MAJOR APPLICATIONS xi
PREFACE xiii
ACKNOWLEDGMENTS xvii
PART I SETTING THE STAGE
CHAPTER 1 STATISTICS: AN OVERVIEW 3
1.1 About This Chapter 3
.2 What Is Statistics? 3
.3 Areas of Application 4
.4 Statistical Literacy 7
.5 Better Decisions Require Better Data 12
.6 Statistical Thinking 12
.7 Related Disciplines 13
.8 Major Takeaways 15
Discussion Questions 16
CHAPTER 2 STATISTICS IN BUSINESS AND INDUSTRY 18
2.1 About This Chapter 18
2.2 Evolution of Statistics for Manufactured Product Applications 18
2.3 Applications Beyond Manufactured Products 24
2.4 Forces Impacting the Use of Statistics Today 24
2.5 Major Takeaways 30
Discussion Questions 31
PART II MANUFACTURED PRODUCT APPLICATIONS
CHAPTER 3 PRODUCT DESIGN: CONCEPTS 35
3.1 About This Chapter 35
3.2 The Product Design Process 35
3.3 Setting the Design Goals 38
3.4 Ensuring Measurement Capability 45
3.5 Design and Development 49
3.6 Design Validation 64
3.7 Transition to Manufacturing 65
3.8 Major Takeaways 67
Discussion Questions 68
vii
VIII CONTENTS
CHAPTER 4 PRODUCT DESIGN: EXAMPLE_70
4.1 About This Chapter 70
4.2 Thermoplastic Resin for Child Car Seat: Introduction 70
4.3 Some Basic Elements of Plastic Part Design and Manufacture 70
4.4 Setting the Design Goals 71
4.5 Ensuring Measurement Capability 75
4.6 Design and Development 75
4.7 Design Validation 83
4.8 Transition to Manufacturing 83
4.9 Major Takeaways 86
Discussion Questions 86
CHAPTER 5 PRODUCT RELIABILITY ASSURANCE
5.1 About This Chapter 88
5.2 The Key Role of Reliability 88
5.3 Design for Reliability: The Need 90
5.4 The Process and the Participants 90
5.5 Setting Reliability Goals 91
5.6 Reliability Evaluation of a Conceptual Design 94
5.7 Product Reliability Development 98
5.8 Reliability Validation 112
5.9 Product Safety 116
5.10 Reliability Growth Analysis 118
5.11 Product Burn-In 120
5.12 Software Reliability 120
5.13 Further Reading 121
5.14 Major Takeaways 121
Appendix: Product Life Distributions and Concepts 122
Discussion Questions 126
CHAPTER 6 MANUFACTURING QUALITY IMPROVEMENT: CONCEPTS 129
6.1 About This Chapter 129
6.2 The Need for Manufacturing Quality Improvement 129
6.3 Different Industries 130
6.4 Considerations in Manufacturing Quality Improvement 131
6.5 Disciplined Approaches to Manufacturing Quality Improvement 134
6.6 Quality Assessment and Improvement 135
6.7 Statistical Monitoring 141
6.8 Major Takeaways 146
Discussion Questions 147
chapter 7 MANUFACTURING QUALITY IMPROVEMENT: EXAMPLE 149
7.1 About This Chapter 149
7.2 Generator Stator Bar Example 149
CONTENTS IX
7.3 Manufacturing Capability and Stability Assessment 151
7.4 Addressing Measurement Error 153
7.5 Reducing Deviations from Target and Variability 155
7.6 Statistical Monitoring 160
Discussion Questions 160
CHAPTER 8 PRODUCT MANUFACTURING: FURTHER APPLICATIONS 162
8.1 About This Chapter 162
8.2 Integrating Engineering Process Control and Statistical Process Control 162
8.3 Polymer Resin Example 165
8.4 Materials and Parts Quality Assurance 168
8.5 Final Product Assessment 169
8.6 Productivity Improvement 171
8.7 Major Takeaways 174
Discussion Questions 175
CHAPTER 9 PRODUCT FIELD SUPPORT 176
9.1 About This Chapter 176
9.2 Reliability Data Tracking 176
9.3 Reliability Data Tracking for Nonrepairable Products 177
9.4 Reliability Data Tracking for Repairable Products 186
9.5 Planning the Failure Reporting System 188
9.6 A Note on Product Safety 190
9.7 Tracking Customer Satisfaction 191
9.8 Competitive Evaluations and Advertising Claims 192
9.9 Proactive Product Servicing 194
9.10 Major Takeaways 198
Discussion Questions 199
PART III OTHER APPLICA TIONS
CHAPTER 10 PHARMACEUTICAL PRODUCTS 203
10.1 About This Chapter 203
10.2 Drug Development: Process Overview 204
10.3 The Role of a Pharmaceutical Statistician: An Overview 205
10.4 Preclinical Studies 208
10.5 Clinical Studies 214
10.6 Case Study: Phase 2 Clinical Trial 217
10.7 Regulatory Review 228
10.8 Some Other Applications 229
10.9 Some Statistical Tools Used in Pharmaceutical Applications 231
10.10 Sources of Further Information 231
10.11 Major Takeaways 232
Discussion Questions 232
X CONTENTS
CHAPTER 11 FINANCIAL SERVICES 235
11.1 About This Chapter 235
11.2 Financial Services and Its Uncertainties 236
11.3 Credit Scoring for Consumer Loan Approval 238
11.4 Credit Scoring Example 239
11.5 Model Development and Implementation: Some Important Nitty-Gritties 243
11.6 Modeling in Credit Management: A Broader Look 251
11.7 Specific Application Areas 253
11.8 Statisticians in Financial Services 261
11.9 Further Reading 262
11.10 Major Takeaways 262
Discussion Questions 263
CHAPTER 12 BUSINESS PROCESSES 265
12.1 About This Chapter 265
12.2 Business Processes 265
12.3 Example: Improving the Loan Decision Process for a Business
Equipment Financing Company 271
12.4 Steps for Process Improvement 281
12.5 Another Example: Improving the Skip Tracing Process 286
12.6 Some Further Concepts and Methods 288
12.7 Operations Research and Management Science 289
12.8 Major Takeaways 294
Discussion Questions 295
CHAPTER 13 FURTHER APPLICATIONS 297
13.1 About This Chapter 297
13.2 Food, Beverage, and Related Industries 297
13.3 Semiconductor Industry 302
13.4 Communications Industry 305
13.5 Statistical Image Analysis for Medical, Security, and Other Applications 307
13.6 Other Application Areas 312
13.7 Emerging Areas: A Glance into the Future 316
13.8 Major Takeaways 318
Discussion Questions 319
REFERENCES 321
INDEX 335
MAJOR APPLICATIONS
Automobile gasoline consumption 4
Birds, mating calls, and airplane crashes 5
Which brand food do dogs prefer? 6
Combating barnacles 6
Does marriage improve longevity? 8
Everyday life decisions: Take cab or subway? 11
Gas turbine component finite element analysis 53
Gambling machine analysis 56
Robust design for a car wash operation 59
Rolling out barrel design: Finding system variability from component
variabilities 60
Design of thermoplastic resin for child car seat 70
Washing machine reliability modeling 96
Washing machine motor use-rate accelerated test 102
Generator stator bar insulation accelerated life test 106
GaAs laser degradation test 109
Generator stator bar insulation systems test 113
Laptop computer reliability tracking system 116
Prototype system reliability growth analysis 118
Generator stator bar manufacture improvement 149
Polymer resin: Integrating engineering process control and statistical process
control 165
Job shop simulation 172
Laptop computer hard drive reliability tracking system 177
Aircraft engine bleed system segmentation analysis 184
Locomotive braking grid reliability tracking system 186
Locomotive engine automated failure modeling 1%
Drug safety evaluation in animals 209
Drug expiration date determination 211
Phase 2 clinical trial for antianxiety drug 217
Credit scoring for consumer loan approval 238
Consumer loan collection optimization 256
Automobile insurance claim fraud detection 259
Time-to-delivery performance improvement 268
Loan decision process improvement 271
Loan application: Analyst completeness decision consistency evaluation 282
XI
XII MAJOR APPLICATIONS
Loan payment skip tracing process improvement 286
Life insurance underwriting failure mode and effects analysis 289
Manufacturing line excess capacity evaluation 291
Thermoplastic resin production optimization 292 |
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| index_date | 2024-07-02T22:11:47Z |
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| spelling | Hahn, Gerald J. 1930- Verfasser (DE-588)13630785X aut The role of statistics in business and industry Gerald J. Hahn ; Necip Doganaksoy Hoboken, NJ Wiley 2008 XVII, 344 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Mathematical statistics Commercial statistics Betriebswirtschaftliche Statistik (DE-588)4006243-0 gnd rswk-swf Betriebswirtschaftliche Statistik (DE-588)4006243-0 s DE-604 Doganaksoy, Necip 1960- Verfasser (DE-588)136307914 aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016762714&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Hahn, Gerald J. 1930- Doganaksoy, Necip 1960- The role of statistics in business and industry Mathematical statistics Commercial statistics Betriebswirtschaftliche Statistik (DE-588)4006243-0 gnd |
| subject_GND | (DE-588)4006243-0 |
| title | The role of statistics in business and industry |
| title_auth | The role of statistics in business and industry |
| title_exact_search | The role of statistics in business and industry |
| title_exact_search_txtP | The role of statistics in business and industry |
| title_full | The role of statistics in business and industry Gerald J. Hahn ; Necip Doganaksoy |
| title_fullStr | The role of statistics in business and industry Gerald J. Hahn ; Necip Doganaksoy |
| title_full_unstemmed | The role of statistics in business and industry Gerald J. Hahn ; Necip Doganaksoy |
| title_short | The role of statistics in business and industry |
| title_sort | the role of statistics in business and industry |
| topic | Mathematical statistics Commercial statistics Betriebswirtschaftliche Statistik (DE-588)4006243-0 gnd |
| topic_facet | Mathematical statistics Commercial statistics Betriebswirtschaftliche Statistik |
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