APA (7th ed.) Citation

(2007). Leading the way: An agreement between the CWU and BT Retail customer service ; reference guide for CWU members.

Chicago Style (17th ed.) Citation

Leading the Way: An Agreement Between the CWU and BT Retail Customer Service ; Reference Guide for CWU Members. London, 2007.

MLA (9th ed.) Citation

Leading the Way: An Agreement Between the CWU and BT Retail Customer Service ; Reference Guide for CWU Members. 2007.

Warning: These citations may not always be 100% accurate.