APA-Zitierstil (7. Ausg.)

Shea, G. F. (1984). Managing a difficult or hostile audience. Prentice-Hall.

Chicago-Zitierstil (17. Ausg.)

Shea, Gordon F. Managing a Difficult or Hostile Audience. Englewood Cliffs, NJ: Prentice-Hall, 1984.

MLA-Zitierstil (9. Ausg.)

Shea, Gordon F. Managing a Difficult or Hostile Audience. Prentice-Hall, 1984.