Joseph M. Juran: critical evaluations in business and management
Gespeichert in:
Weitere Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
London [u.a.]
Routledge
2005
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Schriftenreihe: | Critical evaluations in business and management
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Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | XV, 596 S. graph. Darst. |
ISBN: | 0415325714 |
Internformat
MARC
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Datensatz im Suchindex
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adam_text | CONTENTS
Acknowledgements ix
Chronological table of reprinted articles and chapters xiii
Introduction 1
JOHN C. WOOD AND MICHAEL C. WOOD
An abbreviated annotated bibliography 9
ROBERTA A. COWAN
PART 1
Juran - the man and his publications 45
1 Pareto, Lorenz, Cournot, Bernoulli, Juran and others 47
J. M. JURAN
2 Appendix to Chapter 3. Then and now in quality control:
the non-Pareto principle; mea culpa 50
J. M. JURAN
3 The quality trilogy 54
J. M. JURAN
4 Joseph M. Juran 65
J. BECKFORD
PART 2
Statistical processes 79
5 Statistical process monitoring and feedback adjustment
- a discussion 81
GEORGE BOX AND TIM KRAMER
V
CONTENTS
6 Economic modeling for statistical process control 113
J. BERT KEATS, ENRIQUE DEL CASTILLO,
ELART VON COLLANI AND ERWIN M. SANIGA
7 An evaluation of pre-control 121
JOHANNES LEDOLTER AND ARTHUR SWERSEY
8 Some perspectives and challenges for control chart methods 136
ANDREW C. PALM, ROBERT N. RODRIGUEZ,
FRED A. SPIRING AND DONALD J. WHEELER
9 Data feedback efforts in quality improvement:
lessons learned from US hospitals 147
E. H. BRADLEY, E. S. HOLMBOE, J. A. MATTERA,
S. A. ROUMANIS, M. J. RADFORD AND H. M. KRUMHOLZ
PART 3
Quality: Juran style 165
10 New technical and educational directions for
managing product quality 167
DONALD W. MARQUARDT
11 Integrated manufacturing and job design:
moderating effects of organizational inertia 181
JAMES W. DEAN, JR AND SCOTT A. SNELL
12 Total Quality Management in state government:
the eight rules for producing results 212
REGINA KAY BROUGH
13 Questing for quality 221
ROBERT WHITE AND BOB HOLDER
14 Total Quality Management: an opportunity for
high performance in federal organizations 229
RUDOLPH B. GARRITY
15 Total Quality Management: the organizational equivalent
of truth in public administration theory and practice 254
STEPHEN J. HARRISON AND RONALD J. STUPAK
16 Towards Kaizen: the quest for quality improvement 266
DI MARTIN
vi
CONTENTS
17 A breakthrough in quality thinking: Juran s Trilogy and
recoverable profits 281
YVES VAN NULAND
18 Total Quality Management: its relationship to administrative
theory and organizational behavior in the public sector 289
RUDOLPH H. EHRENBERG AND RONALD J. STUPAK
19 Establishing Customer Requirements: an instructional
analysis for continuous quality improvement training design 312
JO D. GALLAGHER
20 Defining quality: alternatives and implications 328
CAROL A. REEVES AND DAVID A. BEDNAR
21 Measures to shape the future through quality 357
ROBIN YALE BERGSTROM
22 Acceptable quality level versus zero-defects:
some empirical evidence 360
C. E. LOVE, R. GUO AND K. H. IRWIN
23 The vital few meet the trivial many: unexpected use patterns
in a monographs collection 381
JONATHAN D. ELDREDGE
24 TL 9000 performance metrics to drive improvement 395
D. GALEN AYCOCK, JEAN-NORMAND DROUIN AND
THOMAS F. YOHE
25 Selling Quality to the CFO 403
JOHN GOODMAN, PAT O BRIEN AND EDEN SEGAL
26 Manufacturing quality in the pre-industrial age:
finding value in diversity 419
PIERRE CLAUDE REYNARD
27 Real world supply chain assessment and improvement 446
DAVID C. JURAN AND HARVEY DERSHIN
PART 4
Quality: Juran style - international perspective 467
28 Observations on Soviet administrative solutions:
the quality problem in soft goods 469
ALICE C. GORLIN
vii
CONTENTS
29 Management control systems for J.I.T.: an empirical
comparison of Japan and the U.S. 489
SHIRLEY J. DANIEL AND WOLF D. REITSPERGER
30 Evaluation of 60 continuous quality improvement projects
in French hospitals 505
GEORGES MAGUEREZ, MARIE ERBAULT, JEAN-LOUIS TERRA,
HERVE MAISONNEUVE AND YVES MATILLON
31 Quest for quality care and patient safety: the case
of Singapore 521
M. K. LIM
PART 5
Six Sigma 535
32 Creating strategic change more efficiently with a new
Design for Six Sigma process 537
JOSEPH A. DE FEO AND ZION BAR-EL
33 Adapting manufacturing-based Six Sigma methodology to
the service environment of a radiology film library 563
ANTHONY R. BENEDETTO
34 The evolution of Six Sigma 585
JIM FOLARON
viii
|
any_adam_object | 1 |
author2 | Wood, John Cunningham |
author2_role | edt |
author2_variant | j c w jc jcw |
author_facet | Wood, John Cunningham |
building | Verbundindex |
bvnumber | BV026559271 |
ctrlnum | (OCoLC)845829021 (DE-599)BVBBV026559271 |
dewey-full | 658.50092 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.50092 |
dewey-search | 658.50092 |
dewey-sort | 3658.50092 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV026559271 |
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institution | BVB |
isbn | 0415325714 |
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series2 | Critical evaluations in business and management |
spelling | Joseph M. Juran critical evaluations in business and management ed. by John C. Wood ... London [u.a.] Routledge 2005 XV, 596 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Critical evaluations in business and management Juran, J. M. (Joseph M.) 1904- Juran, Joseph M. 1904-2008 (DE-588)120906937 gnd rswk-swf Total quality management Quality control Six sigma (Quality control standard) Statistische Qualitätskontrolle (DE-588)4182962-1 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content (DE-588)4006432-3 Bibliografie gnd-content Juran, Joseph M. 1904-2008 (DE-588)120906937 p Qualitätsmanagement (DE-588)4219057-5 s Statistische Qualitätskontrolle (DE-588)4182962-1 s DE-188 Wood, John Cunningham edt HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=022121253&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Joseph M. Juran critical evaluations in business and management Juran, J. M. (Joseph M.) 1904- Juran, Joseph M. 1904-2008 (DE-588)120906937 gnd Total quality management Quality control Six sigma (Quality control standard) Statistische Qualitätskontrolle (DE-588)4182962-1 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
subject_GND | (DE-588)120906937 (DE-588)4182962-1 (DE-588)4219057-5 (DE-588)4143413-4 (DE-588)4006432-3 |
title | Joseph M. Juran critical evaluations in business and management |
title_auth | Joseph M. Juran critical evaluations in business and management |
title_exact_search | Joseph M. Juran critical evaluations in business and management |
title_full | Joseph M. Juran critical evaluations in business and management ed. by John C. Wood ... |
title_fullStr | Joseph M. Juran critical evaluations in business and management ed. by John C. Wood ... |
title_full_unstemmed | Joseph M. Juran critical evaluations in business and management ed. by John C. Wood ... |
title_short | Joseph M. Juran |
title_sort | joseph m juran critical evaluations in business and management |
title_sub | critical evaluations in business and management |
topic | Juran, J. M. (Joseph M.) 1904- Juran, Joseph M. 1904-2008 (DE-588)120906937 gnd Total quality management Quality control Six sigma (Quality control standard) Statistische Qualitätskontrolle (DE-588)4182962-1 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
topic_facet | Juran, J. M. (Joseph M.) 1904- Juran, Joseph M. 1904-2008 Total quality management Quality control Six sigma (Quality control standard) Statistische Qualitätskontrolle Qualitätsmanagement Aufsatzsammlung Bibliografie |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=022121253&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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