Models for library management, decision making, and planning:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
San Diego, Calif. [u.a.]
Acad. Press
2001
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| Series: | Library and information science
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXII, 278 S. graph. Darst. 1 CD-ROM (12 cm) |
| ISBN: | 0123341515 |
Staff View
MARC
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| 245 | 1 | 0 | |a Models for library management, decision making, and planning |c Robert M. Hayes |
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| adam_text | Contents
Preface xvii
1 Scientific Management 1
Introduction 1
1.1 Models to Support Management 2
1.1.1 Time and Motion Studies 2
1.1.2 Project Management 3
1.1.3 Cost Accounting 3
1.1.4 Systems and Procedures 4
1.1.5 Operations Research 5
1.2 Models for Decision-Making 6
1.2.1 Understanding a Decision Problem 6
1.2.2 Utility Functions 7
1.2.3 Representation of the Decision Problem 8
1.2.4 Max-Min Solution of the Decision Problem 9
1.2.5 Multiple Players 11
1.2.6 Non-Zero-Sum Games 12
1.2.7 Cooperative Decision-Making 13
Utility Functions in Cooperative Games 14
The Mechanism of a Cooperative Game 14
Risk Factors 1 5
Implementation in LPM 16
1.2.8 Transferable Utilities 16
1.2.9 Optimization Over Total Utility 17
1.2.10 Econometric Models 18
1.3 Models for Planning and Design 18
1.3.1 Overview 19
v
yj Contents
1.3.2 Steps of Systems Analysis 20
1.3.3 Definition of a System 21
1.3.4 Defining the Scope of the System 22
1.3.5 Analyzing the Operations 23
The Dimensions of an Information System 23
Interrelationships Among Dimensions 24
1.3.6 Designing Alternate Solutions 24
Change in Scope of System of Focus 24
Changes in Dimensions of Description 25
1.3.7 Evaluation 26
Bibliography 27
References of Historic Interest 27
References for General Scientific Management 28
References for Systems Analysis 29
References for Management Information Systems 29
References for General Management 29
References Reflecting Perversions of Mathematical
Modeling 30
2 Library Decision-Making Contexts 31
Introduction 31
2.1 Library Operational Management 32
2.1.1 Operational Issues 32
2.1.2 Planning and Documenting Operating Budgets 32
2.1.3 Assessing What-If Alternatives 33
2.1.4 Setting Fee Structures 33
2.1.5 Making Outsourcing Decisions 34
2.2 Library Tactical Management 35
2.2.1 Tactical Issues 35
2.2.2 StaffAssignment 35
2.2.3 Collection Growth Management 37
2.2.4 Collection Storage Decisions 37
2.2.5 Space and Facility Planning 38
2.2.6 Information Acquisition Decisions 38
2.2.7 Balancing Capital Investment and Operating Expenses
39
2.2.8 ILL Operations 40
2.2.9 Location Decisions 41
Contents VH
2.2.10 Automated Library Systems Development 42
2.2.11 Capital Equipment Expenditures 42
2.3 Library Strategic Management 43
2.3.1 Strategic Issues 43
2.3.2 Institutional Policy Effects 43
2.3.3 Interlibrary Cooperation Effects 43
2.3.4 National Information Policy Effects 43
2.4 Data Acquisition for Use in Models 44
2.4.1 Sources of Data 44
Published Literature 44
Published Statistics 44
Documents for Specific Institutions 45
Personal Observation and Experiment 45
2.4.2 Generic Problems with Data 45
2.4.3 Specific Problems with Data 46
Problems with Data About Staffing 47
Problems with Data About Collections 47
Problems with Data About Budgets and Expenditures
48
Problems with Data About Workloads 48
Problems with Data About Universities 49
2.4.4 Means for Solving Problems with Data 49
Use of LPM 49
Use of Standard Conversion Factors 50
Use of Imputed Values 51
Calibration of Data 51
2.4.5 Summary 51
Bibliography 51
References for Library Location Analysis 51
References for Outsourcing 52
References for Data Sources 52
References for Library Applications of Scientific Management
53
References for General Library Management 54
3 The Library Planning Model 58
Introduction 58
3.1 Menu Structure 58
3.1.1 Main Menu 59
viii Contents
3.1.2 File Menu 60
3.1.3 Edit Menu 60
3.1.4 View Menu 60
3.1.5 Data Entry Menu 61
Populations Served 61
Materials 61
Services 61
Processes 62
Library Publishing 62
Library Structure 62
3.1.6 Results Menu 64
Staffing 64
Comparison with Actual Staff Distributions 64
Staffing for Publishing 65
Budget 65
Workload Estimates 65
Facilities 65
Allocation Results 65
3.1.7 Modify Menu 66
Modify Definitions 66
Modify Workload Factors 67
Modify Costs 67
Modify Parameters 68
3.1.8 Strategic Menu 68
Institutional 68
Information Publishing and Distribution 68
Information Technology 68
National Information Economy 68
3.1.9 Batch Menu 69
Source File 69
Load Batch 69
Assign LPM Variables to Source Variables 70
Opportunity to Make Changes 70
Select from Batch 71
Process Batch 71
Results from Batch 71
Append to Batch 72
Save Batch File 72
3.1.10 Help Menu 72
3.2 Conceptual Structure for Operational Contexts 73
3.2.1 Matrices for Clients and Materials 73
3.2.2 Matrices for Workloads in Library Publishing 73
Contents ix
Types of Populations Served 74
Distribution of the Use of Publishing Processes 75
3.2.3 Roles of Parameters 77
Parameters Related to Materials 77
Parameters Related to Cataloging 77
Parameters Related to User Interaction 78
Parameters Related to Time 78
3.3 Conceptual Structure for Tactical Contexts 78
3.3.1 Matrices for Allocation of Materials 78
Parameters Related to Acquisition vs. Access
Elsewhere 79
Parameters Related to Decisions Concerning
Allocation to Alternative Means of Storage 80
3.3.2 Allocation of Budgets 81
3.4 Conceptual Structure for Strategic Contexts 81
3.4.1 Matrices for Institutional Context 81
Acquisitions Decisions 81
3.4.2 Matrices for Interlibrary Cooperation 83
3.4.3 Matrices for Information Production and
Distribution 83
3.4.4 Matrices for National Policy 83
4 Library Operational Requirements 84
Introduction 84
4.1 Approaches to Staff Estimation 84
4.1.1 Time and Motion Studies 85
4.1.2 Direct FTE Staff Accounting 85
4.1.3 Total Staff Budget 86
4.2 Direct Labor and Costs 86
4.2.1 Workload Factors 86
4.2.2 Determining Values for Workload Factors 87
4.2.3 Direct Costs 88
4.3 Indirect Labor and Costs 88
4.3.1 Alternative Bases for Allocation of Indirect Costs 88
4.3.2 Workload Factors for Indirect Staff 89
Supervision and Clerical Support to Supervision 90
Training 90
Unallocated Time 91
Benefit Time 91
X Contents
4.3.3 Indirect Expenses 91
Benefit Expenses 91
Indirect Operating Expenses 92
4.4 General Management and Central Administration 92
4.4.1 Central Library Management 92
4.4.2 Administrative Functions 93
4.4.3 Training 93
4.4.4 Development 93
4.4.5 Systems Management 94
4.5 Library Administrative and Operational Structure 95
4.5.1 Administrative Structure: Organization Charts 95
4.5.2 Operational Structure: The Matrix of Interunit
Relationships 95
4.5.3 Centralization and Decentralization 96
Effects on Users 97
Effectiveness and Efficiency in Operations 97
Bibliography 98
References Providing Introduction to General Accounting 98
References for Managerial Accounting 98
References Specific to Library Cost Accounting 98
5 Services to Library Users 99
Introduction 99
5.1 Populations of Users 99
5.1.1 Total Usage 101
5.1.2 Distribution of Frequency of Use 102
Distribution of Use Within Types of User 102
Intensity of Need and Amounts of Use 102
5.1.3 Growth in Populations of Users 103
5.2 Distributions of Uses Over Materials and Services 103
5.2.1 Relationship Between Use of Materials and Use of
Services 104
5.3 Workload Factors for User Services 105
5.4 Needs for Facilities 106
5.4.1 User Facilities Models 106
Queuing 109
Standard Values for Number of Facilities 110
Alternative Numbers of Facilities 110
Contents xi
5.4.2 Staff Facilities Models 111
5.4.3 Library Location Models 111
Bibliography 112
References to General Methods for Study of Library Use 112
References on General Library Use 113
References on Use of Collections 114
References Related to Queuing Theory 116
6 Processing of Library Materials
Introduction 117
6.1 Populations of Materials 117
6.1.1 Distribution Among Types of Materials 118
6.1.2 Growth in Populations 123
Exponential Growth Models 123
Linear Growth Models 124
Steady-State Growth Models 125
Logistic Curve Growth 125
Program-Related Growth Models 127
6.2 Distributions of Technical Processing 128
6.2.1 Workloads 128
6.2.2 Effects of Future Developments 129
6.3 Workload Factors for Technical Processing 130
6.4 Materials Storage and Access 131
6.4.1 Storage Facilities 131
6.4.2 Alternative Places for Storage 132
Central libraries vs. branch libraries 132
Open-Stack Shelving vs. Compact Shelving 133
On-campus vs. Depository 133
6.4.3 Frequency of Use Models 135
Zipf s Law and Bradford s Law 135
Mixture of Poisson Distributions 135
6.4.4 Date-Related Models 137
6.4.5 Allocation Decisions Model 137
Parameters Encompassed by the Model for
Decision-Making 138
Access Allocation Model 138
6.5 Choice Between Acquisition and Access 146
6.5.1 The Contexts for Acquisitions vs. Access Decisions 146
xii Contents
Alternatives for Access 146
Implications for Acquisition Decisions 146
Implications for Deacquisition Decisions 146
6.5.2 Application of the Allocation Model to Acquisition vs.
Access Decisions 147
Parameters for Application to Acquisitions vs.
Access Decision 147
Illustrative Applications 149
6.5.3 Application of the Allocation Model to Acquisition vs.
Access Decisions 150
Historical Data and Status-Quo Projections 150
Applying the Model for Allocation Decisions 153
Bibliography 156
References on Collection Development 156
References on Programmatic Criteria for Collection
Development 157
References for Peer Comparison Criteria 158
References for Growth Rates 159
References on Storage Allocation 159
7 Institutional Requirements 161
Introduction 161
7.1 The Context: Universities in the Coming Decades 161
7.1.1 Economics 162
7.1.2 Effects of Technology 163
7.1.3 Faculty Renewal 163
7.1.4 Student Diversity 164
7.1.5 Academic Priorities 164
7.1.6 Means for Scholarly Communication 164
7.1.7 Information Needs of Academic Programs 165
7.1.8 Investment in Information Activities 166
7.1.9 Other Effects 167
7.2 Institutional Needs for Information Services 168
7.2.1 Populations Served 168
7.2.2 Information Services Required 169
7.2.3 Coordination of Libraries and Information
Technologies 169
Access to Computing Within Libraries 169
Automated Systems for Libraries 169
Contents xtii
7.3 Institutional Needs for Information Materials 170
7.3.1 Program-Based Acquisitions Decisions 170
7.3.2 Budget-Based Allocation Decisions 171
7.3.3 Comparison with Peer Institutions 174
7.4 Institutional Governance of Information Activities 174
7.4.1 Commentary on Terminology 175
Titles for Academic Administrators 175
Titles Relating to Information Resources 176
7.4.2 Governance Patterns 176
Summary of Titles for Library Administrators 176
Governance Structure for Academic Libraries 178
Summary ofTitles for Computer-Related
Administrators 179
Governance of Telecommunications 180
Governance of Instructional Media and Technology
180
7.4.3 Centralized Management 181
Library Management 181
Information Technology Management 182
Total Information Resource Management 183
Bibliography 185
References for Carnegie Classification 185
References for Economics of Libraries 185
8 Information Production and Distribution 187
Introduction 187
8.1 The Production of Information 187
8.1.1 Authorship 187
8.1.2 Processing 188
Measure for Communication of Information 188
Measure for Selection of Information 188
Measure for Organization of Information 191
Measure for Reduction of Information 193
8.2 The Distribution of Information 194
8.2.1 Context and Overview 194
8.2.2 The Forms and Formats of Distribution 195
Books 195
Popular Journals 196
Scholarly Journals 196
Xiv Conte:
Retrospective Books and Journals 197
Databases 198
Software 198
Digital Libraries of Multimedia 199
8.2.3 The Operating Costs in Distribution of Information 199
Distributors and Retail Outlets 199
Academic, Research, and Public Libraries 199
The Internet and the World Wide Web 200
8.3 The Economics of Information 202
8.3.1 Context 202
8.3.2 Economic Properties 203
Cheaply Shareable 203
Value Increases with Accumulation 203
Self-Generating 203
Costs Independent of Scale of Application 203
8.3.3 The Capital Investment in Information 203
8.3.4 Application to Database Companies 205
Institute for Scientific Information 206
OCLC 206
An Academic Research Library 206
An Internet Company 207
8.3.5 Determination of Goodwill 207
8.3.6 Evaluation of a Database as Means for Production 208
Research and Development 208
Computer Software 209
Motion Picture Production 210
8.3.7 Application of Standard No. 53 to Database
Contexts 210
Institute for Scientific Information 210
OCLC 210
An Academic Research Library 211
Online Database Services 213
8.3.8 The Combinatorial Effect of Database Size 213
8.3.9 Conclusion 214
Bibliography 214
References on Publishing Costs 214
References on Accounting for Information Investments 214
References on Measurement of Information 214
References Related to Publishing Patterns and Policies 216
References Related to CD-ROM Publishing 218
References Related to Online Publishing 218
Contents XV
9 Libraries Within Larger Structures 219
Introduction 219
9 9.1 Libraries Within National Information Structures 219
9.1.1 Libraries in Information Publication and
Distribution 219
9.1.2 Libraries Within National Social Policy 219
9.1.3 Libraries Within Information Economy Structures 220
9.2 Libraries Within Cooperative Structures 221
9.2.1 Library Cooperative Contexts 221
Multiversity Systems 221
Statewide Systems 222
National Systems 222
Contractual Arrangements 222
International Agreements 222
9.2.2 Reasons for Library Cooperation 222
Sharing of Resources 222
Cooperative Acquisitions 223
Automation 223
Shared Cataloging 223
Shared Storage 223
Preservation and Access 223
9.2.3 Library Network Models 224
Network Structure Models 224
Communications Traffic Models 224
Response Time Models 225
User Response Models 225
Cost Trade-off Models 226
9.2.4 Utility Functions for Library Cooperation 226
Capital Investments and Operating Costs 226
Library Effectiveness 227
Governance 227
Professional Ethics 227
The Consequent Utility Function 228
9.2.5 Illustrative Applications of Cooperative Games 228
Cooperative Acquisitions 228
Cooperation in Automation 228
9.3 Libraries Within Information Economy Structures 233
9.3.1 Librarians as Components of the Information
Economy 233
XVi Contents
9.3.2 Structure of the Model 233
9.3.3 Process for Determining Row and Column Totals 234
Column Totals (Functions) 234
9.3.4 Model of National Information Economies 234
Parameters in the Model of National Information
Economies 236
9.3.5 National Policy Planning in Other Countries 238
9.3.6 The Effects of Digital Libraries 240
Bibliography 242
References on Library Networks 242
References on Intellectual Property Rights and Fair Use 243
References Related to National Information Policies 243
References on Information Economy 244
Appendix 247
Column Totals (Types of Occupation) 247
Row Totals (Types of Industry) 250
Index 263
|
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| indexdate | 2024-07-09T23:11:11Z |
| institution | BVB |
| isbn | 0123341515 |
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| physical | XXII, 278 S. graph. Darst. 1 CD-ROM (12 cm) |
| publishDate | 2001 |
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| publisher | Acad. Press |
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| spelling | Hayes, Robert M. 1926- Verfasser (DE-588)11898330X aut Models for library management, decision making, and planning Robert M. Hayes San Diego, Calif. [u.a.] Acad. Press 2001 XXII, 278 S. graph. Darst. 1 CD-ROM (12 cm) txt rdacontent n rdamedia nc rdacarrier Library and information science Bibliotheksverwaltung (DE-588)4132641-6 gnd rswk-swf Bibliotheksorganisation (DE-588)4138169-5 gnd rswk-swf Bibliotheksplanung (DE-588)4145272-0 gnd rswk-swf Bibliotheksverwaltung (DE-588)4132641-6 s DE-188 Bibliotheksorganisation (DE-588)4138169-5 s Bibliotheksplanung (DE-588)4145272-0 s HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021975216&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Hayes, Robert M. 1926- Models for library management, decision making, and planning Bibliotheksverwaltung (DE-588)4132641-6 gnd Bibliotheksorganisation (DE-588)4138169-5 gnd Bibliotheksplanung (DE-588)4145272-0 gnd |
| subject_GND | (DE-588)4132641-6 (DE-588)4138169-5 (DE-588)4145272-0 |
| title | Models for library management, decision making, and planning |
| title_auth | Models for library management, decision making, and planning |
| title_exact_search | Models for library management, decision making, and planning |
| title_full | Models for library management, decision making, and planning Robert M. Hayes |
| title_fullStr | Models for library management, decision making, and planning Robert M. Hayes |
| title_full_unstemmed | Models for library management, decision making, and planning Robert M. Hayes |
| title_short | Models for library management, decision making, and planning |
| title_sort | models for library management decision making and planning |
| topic | Bibliotheksverwaltung (DE-588)4132641-6 gnd Bibliotheksorganisation (DE-588)4138169-5 gnd Bibliotheksplanung (DE-588)4145272-0 gnd |
| topic_facet | Bibliotheksverwaltung Bibliotheksorganisation Bibliotheksplanung |
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