APA (7th ed.) Citation

Knod, E. M., & Schonberger, R. J. (2001). Operations management: Meeting customers' demands (7. ed.). McGraw-Hill/Irwin.

Chicago Style (17th ed.) Citation

Knod, Edward M., and Richard J. Schonberger. Operations Management: Meeting Customers' Demands. 7. ed. Boston [u.a.]: McGraw-Hill/Irwin, 2001.

MLA (9th ed.) Citation

Knod, Edward M., and Richard J. Schonberger. Operations Management: Meeting Customers' Demands. 7. ed. McGraw-Hill/Irwin, 2001.