Organizational learning: creating, retaining and transferring knowledge
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston [u.a.]
Kluwer Acad. Publ.
2002
|
| Edition: | 3. print. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XVIII, 212 S. graph. Darst. |
| ISBN: | 0792384202 |
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MARC
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Record in the Search Index
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| adam_text | Organizational Learning:
Creating, Retaining and Transferring
Knowledge
by
Linda Argote
Graduate School of Industrial Administration
Carnegie Mellon University
Kluwer Academic Publishers
Boston/Dordrecht/London
Table of Contents
Preface xv
/ 1 Organizational Learning Curves: An Overview 1
1 1 Introduction 1
1 2 Historical Overview 4
1 3 Recent Research Trends 7
131 Expanded Set of Outcomes 7
132 Understanding Productivity Differences 9
133 Organizational Forgetting 10
134 Knowledge Transfer 10
1 4 Measuring Knowledge and Assessing Learning 13
1 5 Organizations Vary in Their Learning Rates 19
1 6 Sources of Variation in Learning Rates 22
1 7 Theoretical Models of Organizational Learning 25
1 8 Learning Curve Applications 27
1 9 Conclusion 28
References 29
- 2 Organizational Forgetting 35
2 1 Introduction 35
2 2 Knowledge Depreciation 35
23A Case Example 37
2 4 Empirical Evidence 41
241 The Shipyard Study 41
2411 Method and Sources of Data 42
2412 Results 44
2413 An Application 51
2414 Discussion of Causes of Knowledge
Depreciation 53
242 The Automotive Study 54
viii
2421 Research on Consequences of Turnover 54
2422 Method and Sources of Data 56
2423 Results 57
243 The Franchise Study 59
2 5 Depreciation Rates Vary 59
2 6 Implications for Practice 60
2 7 Conclusion 61
References 63
3 Organizational Memory 67
3 1 Introduction 67
3 2 Sources of Productivity Gains 67
321 Increased Individual Proficiency 68
322 Modifications in Technology 69
323 Elaborations in Structure and Routines 70
3 3 Repositories of Organizational Knowledge 71
331 Knowledge Embedded in Individuals 74
332 Knowledge Embedded in Organizations 80
3321 Knowledge Embedded in Technology 81
3322 Knowledge Embedded in Structure
and Routines 82
3 4 Consequences of Where Knowledge is Embedded 87
341 Knowledge Embedded in Individuals 87
342 Knowledge Embedded in Technology 90
343 Knowledge Embedded in Structure and Routines 91
3 5 Conclusion 92
References 93
4 Micro Underpinnings of Organizational Learning 99
4 1 Introduction 99
4 2 Some Definitions 100
4 3 Why Study Group Learning? 102
4 4 Processes of Group Learning 104
441 Sharing Knowledge 105
4411A Case Example 105
4412 Group Remembering 106
4413 Factors Affecting Knowledge Sharing 107
4414 Group Composition I l l
442 Generating New Knowledge 114
ix
4421 Procedural Approaches to
Knowledge Generation 114
4422 Compositional Approaches to
Knowledge Generation 116
443 Evaluating Knowledge 118
4431 Perceptions of Expertise 119
4432 Influence of Minorities 121
444 Combining Knowledge 122
4441 Social Decision Schemes 122
4442 Persuasive Arguments 124
4443 Participation 125
4 5 Limits of Group Learning 126
4 6 Conclusion 131
References 133
5 Knowledge Transfer in Organizations 143
5 1 Introduction 143
52A Case Example 144
5 3 Mechanisms of Knowledge Transfer 145
5 4 The Franchise Study 147
541 Method and Sources of Data 148
542 Results 152
5421 Store-Specific and Franchise-Specific
Learning 152
5422 Depreciation 156
5423 Timeliness 158
543 Discussion 158
5 5 Levels of Knowledge Transfer 161
5 6 Related Research 165
5 7 Conditions Under Which Knowledge Transfers 167
571 Characteristics of the Relationship Among
Organizations 167
572 Characteristics of the Organizations 170
573 Characteristics of the Knowledge Transferred 172
574 Characteristics of the Transfer Process 174
5 8 Challenges to Knowledge Transfer Across Units
Within Organizations 176
5 9 Promoting Knowledge Transfer Across
Organizational Units 179
5 10 Conclusion 182
References 183
6 Tensions in the Learning Process and Future Directions 189
6 1 Introduction 189
6 2 Tensions or Trade-Offs in Organizational Learning 190
621 Group Versus Organizational Learning 190
622 Heterogeneity Versus Standardization 194
623 Learning by Planning Versus Learning by Doing 197
624 Fast Versus Slow Learning 199
6 3 Future Directions 201
References 204
Index 207
|
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| indexdate | 2024-07-09T23:10:55Z |
| institution | BVB |
| isbn | 0792384202 |
| language | English |
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| physical | XVIII, 212 S. graph. Darst. |
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| spelling | Argote, Linda Verfasser aut Organizational learning creating, retaining and transferring knowledge by Linda Argote 3. print. Boston [u.a.] Kluwer Acad. Publ. 2002 XVIII, 212 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Organisatorisches Lernen (DE-588)4198012-8 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Wissensmanagement (DE-588)4561842-2 s Organisatorisches Lernen (DE-588)4198012-8 s DE-188 HEBIS Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021963305&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Argote, Linda Organizational learning creating, retaining and transferring knowledge Wissensmanagement (DE-588)4561842-2 gnd Unternehmen (DE-588)4061963-1 gnd Organisatorisches Lernen (DE-588)4198012-8 gnd |
| subject_GND | (DE-588)4561842-2 (DE-588)4061963-1 (DE-588)4198012-8 |
| title | Organizational learning creating, retaining and transferring knowledge |
| title_auth | Organizational learning creating, retaining and transferring knowledge |
| title_exact_search | Organizational learning creating, retaining and transferring knowledge |
| title_full | Organizational learning creating, retaining and transferring knowledge by Linda Argote |
| title_fullStr | Organizational learning creating, retaining and transferring knowledge by Linda Argote |
| title_full_unstemmed | Organizational learning creating, retaining and transferring knowledge by Linda Argote |
| title_short | Organizational learning |
| title_sort | organizational learning creating retaining and transferring knowledge |
| title_sub | creating, retaining and transferring knowledge |
| topic | Wissensmanagement (DE-588)4561842-2 gnd Unternehmen (DE-588)4061963-1 gnd Organisatorisches Lernen (DE-588)4198012-8 gnd |
| topic_facet | Wissensmanagement Unternehmen Organisatorisches Lernen |
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