Francis, P. H. (2000). Product creation: The heart of the enterprise from engineering to e-commerce. Free Press.
Chicago Style (17th ed.) CitationFrancis, Philip H. Product Creation: The Heart of the Enterprise from Engineering to E-commerce. New York [u.a.]: Free Press, 2000.
MLA (9th ed.) CitationFrancis, Philip H. Product Creation: The Heart of the Enterprise from Engineering to E-commerce. Free Press, 2000.
Warning: These citations may not always be 100% accurate.