Total relationship marketing: from the 4Ps - product, price, promotion, place - of traditional marketing management to the 30Rs - the thirty relationships - of the new marketing paradigm
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Bibliographic Details
Main Author: Gummesson, Evert (Author)
Format: Book
Language:English
Published: Oxford [u.a.] Butterworth-Heinemann 2001
Edition:Reprint.
Subjects:
Physical Description:XIII, 281 S. graph. Darst.
ISBN:075064463X

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