Handbook of customer satisfaction and loyalty measurement:
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| Previous Title: | Hill, Nigel Handbook of customer satisfaction measurement |
|---|---|
| Main Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
Aldershot [u.a.]
Gower
2000
|
| Edition: | 2. ed, rev. |
| Subjects: | |
| Physical Description: | XIV, 290 S. graph. Darst. |
| ISBN: | 0566081946 |
Staff View
MARC
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Record in the Search Index
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| any_adam_object | |
| author | Hill, Nigel Alexander, Jim |
| author_facet | Hill, Nigel Alexander, Jim |
| author_role | aut aut |
| author_sort | Hill, Nigel |
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| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 2. ed, rev. |
| format | Book |
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| id | DE-604.BV026363967 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T23:10:30Z |
| institution | BVB |
| isbn | 0566081946 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-021944241 |
| oclc_num | 247342250 |
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| physical | XIV, 290 S. graph. Darst. |
| publishDate | 2000 |
| publishDateSearch | 2000 |
| publishDateSort | 2000 |
| publisher | Gower |
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| spelling | Hill, Nigel Verfasser aut Handbook of customer satisfaction and loyalty measurement Nigel Hill and Jim Alexander 2. ed, rev. Aldershot [u.a.] Gower 2000 XIV, 290 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Messung (DE-588)4038852-9 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Kundentreue (DE-588)4393499-7 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 s Kundentreue (DE-588)4393499-7 s Messung (DE-588)4038852-9 s DE-188 Alexander, Jim Verfasser aut Früher u.d.T. Hill, Nigel Handbook of customer satisfaction measurement (DE-604)BV011242822 |
| spellingShingle | Hill, Nigel Alexander, Jim Handbook of customer satisfaction and loyalty measurement Messung (DE-588)4038852-9 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundentreue (DE-588)4393499-7 gnd |
| subject_GND | (DE-588)4038852-9 (DE-588)4129147-5 (DE-588)4393499-7 |
| title | Handbook of customer satisfaction and loyalty measurement |
| title_auth | Handbook of customer satisfaction and loyalty measurement |
| title_exact_search | Handbook of customer satisfaction and loyalty measurement |
| title_full | Handbook of customer satisfaction and loyalty measurement Nigel Hill and Jim Alexander |
| title_fullStr | Handbook of customer satisfaction and loyalty measurement Nigel Hill and Jim Alexander |
| title_full_unstemmed | Handbook of customer satisfaction and loyalty measurement Nigel Hill and Jim Alexander |
| title_old | Hill, Nigel Handbook of customer satisfaction measurement |
| title_short | Handbook of customer satisfaction and loyalty measurement |
| title_sort | handbook of customer satisfaction and loyalty measurement |
| topic | Messung (DE-588)4038852-9 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundentreue (DE-588)4393499-7 gnd |
| topic_facet | Messung Verbraucherzufriedenheit Kundentreue |
| work_keys_str_mv | AT hillnigel handbookofcustomersatisfactionandloyaltymeasurement AT alexanderjim handbookofcustomersatisfactionandloyaltymeasurement |