No fear management: rebuilding trust, performance, and commitment in the new American workplace
Saved in:
| Main Author: | |
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| Format: | Book |
| Language: | Undetermined |
| Published: |
Boca Raton <<[u.a.]>>
St. Lucie Press
1998
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XV, 262 S. |
| ISBN: | 1574441191 |
Staff View
MARC
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Record in the Search Index
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| adam_text | TABLE OF CONTENTS
Preface ix
About the Authors xii
1 Performance-Driven Leadership 1
Management vs. Leadership
Aspects of Performance-Driven Leadership
Command-and-Control Management
Alignment of Authority and Responsibility
The Role of Fear
High-Fear, Low-Trust Management
Performance-Driven Leaders in Action
Real-World Challenges
Leadership Qualities
2 What Leadership Isn t: The Essence
of Third Reich Management 23
Telling Workers What to Do
Demanding Obedience
Failing to Listen to Workers and Staff
Encouraging Internal Competition
Fostering Suspicion of Workers and Staff
Compartmentalizing Tasks and Functions
Blaming Workers and Staff for Mistakes and Failure
Using Corporate Execution to Achieve Problem Closure
Misaligning Authority and Responsibility
Failing to Recognize Workers and Staff for Their Contributions
Having Low Tolerance for Mistakes within the Organization
v
vi No Fear Management
Refusing to Share Success
Focusing on the Short Term
Recreating Itself
Tolerating Ethical Breaches
3 Managing Change 41
The Focus of Change
Change and Stability
The Change Process
Introducing Change
Response to Change
4 Fear: What Causes Fear and How We Experience It 59
Fear of Speaking Up
Fear of Change
Fear of the Unknown
Fear of Technology
Fear of Obsolescence
Fear of Failure
Fear of Discrimination
Fear of Harassment
Fear of Social Sanctions
Fear of Success
Signs of Fear in Organizations
Twelve Identifiable Traits of Organizational Fear
5 Restructuring: Downsizing, Upsizing, and Rightsizing 81
Implementation of Restructuring
Survivor Syndrome
Planning for Restructuring
Conclusion
6 Participative Management: Empowerment
and Decision Making 103
Empowerment
Decision Making
7 Participative Decision Making: Community
and Confidence 119
The Steps of Participative Decision Making
Community
Confidence
No Fear Management vii
8 Communication 139
Command of the Language
Presentation Skills
Barriers to Reception
Listening Deficiencies
9 Leadership and Listening: Identifying What
to Communicate and Controlling Rumors, Gossip,
and the Grapevine 157
Listening Skills
Active Listening Techniques
What to Communicate
The Informal Communication Highway
Bad News
10 The Performance-Driven Leader and Training 173
The Third Reich Manager and Training
Six Training Truths for the Performance-Driven Leader
11 Training: Growth and Development 201
The Value of Training
The Three Types of Training
Seven Areas for Training Opportunities
The Critical Issues of Learning
Training Resources
12 Recognition and Rewards 227
Recognition
Performance and Satisfaction
Implications for Management
Rewarding Team Performance
Summary 241
Bibliography 243
Index 251
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| spelling | Chambers, Harry E. Verfasser aut No fear management rebuilding trust, performance, and commitment in the new American workplace Harry E. Chambers ; Robert Craft Boca Raton <<[u.a.]>> St. Lucie Press 1998 XV, 262 S. txt rdacontent n rdamedia nc rdacarrier Führung (DE-588)4018776-7 gnd rswk-swf Vertrauensvolle Zusammenarbeit (DE-588)4121868-1 gnd rswk-swf Commitment Management (DE-588)4325383-0 gnd rswk-swf USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Führung (DE-588)4018776-7 s Vertrauensvolle Zusammenarbeit (DE-588)4121868-1 s Commitment Management (DE-588)4325383-0 s DE-188 Craft, Robert Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021781579&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Chambers, Harry E. No fear management rebuilding trust, performance, and commitment in the new American workplace Führung (DE-588)4018776-7 gnd Vertrauensvolle Zusammenarbeit (DE-588)4121868-1 gnd Commitment Management (DE-588)4325383-0 gnd |
| subject_GND | (DE-588)4018776-7 (DE-588)4121868-1 (DE-588)4325383-0 (DE-588)4078704-7 |
| title | No fear management rebuilding trust, performance, and commitment in the new American workplace |
| title_auth | No fear management rebuilding trust, performance, and commitment in the new American workplace |
| title_exact_search | No fear management rebuilding trust, performance, and commitment in the new American workplace |
| title_full | No fear management rebuilding trust, performance, and commitment in the new American workplace Harry E. Chambers ; Robert Craft |
| title_fullStr | No fear management rebuilding trust, performance, and commitment in the new American workplace Harry E. Chambers ; Robert Craft |
| title_full_unstemmed | No fear management rebuilding trust, performance, and commitment in the new American workplace Harry E. Chambers ; Robert Craft |
| title_short | No fear management |
| title_sort | no fear management rebuilding trust performance and commitment in the new american workplace |
| title_sub | rebuilding trust, performance, and commitment in the new American workplace |
| topic | Führung (DE-588)4018776-7 gnd Vertrauensvolle Zusammenarbeit (DE-588)4121868-1 gnd Commitment Management (DE-588)4325383-0 gnd |
| topic_facet | Führung Vertrauensvolle Zusammenarbeit Commitment Management USA |
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