Smart companies, smart tools: transforming business processes into business assets
Saved in:
| Main Author: | |
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| Format: | Book |
| Language: | Undetermined |
| Published: |
New York <<[u.a.]>>
VanNostrand Reinhold
1997
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XVIII, 270 S. graph. Darst. |
| ISBN: | 0442024967 |
Staff View
MARC
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Record in the Search Index
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| adam_text | CONTENTS
Preface xi
Acknowledgments xv
PART I WHAT IS A SMART COMPANY? 1
Introduction
1 THE SEVEN TRAITS OF THE SMART
COMPANY 9
Trait 1: An Integrated Rhythm of Work
Trait 2: A High Degree of Process Intimacy
Trait 3: Established Paths for Asynchronous
Communication
Trait 4: Applying Technology to Leverage,
Rather Than Eliminate, People
Trait 5: A Strong Emphasis on Return-on-Time
as the Principal Success Metric
Trait 6: Flexible Management and Job Structures
in an Extended Enterprise
Trait 7: Technology Investment in Organizational
Touch Points
The Structure of the Smart Company: From the
Vertical to the Perpetual Organization
2 SMART TOOLS: MOVING THE WORK,
NOT THE WORKER 55
Introduction
Workflow: The Seminal Smart Tool
The Tenets of Workflow
Cross-Platform Smart Tools and Intranets:
A New World Order
The Magna Carta of the Intranet
viii SMART COMPANIES, SMART TOOLS
3 ROLES IN THE SMART COMPANY: WHAT
SMART EMPLOYEES DO 93
How to Work versus What to Do
The Resistance to Roles
Increasing Organizational Democracy Makes
Roles Possible
PART II TIME-BASED ANALYSIS: MAKING YOUR
COMPANY SMARTER 111
Introduction
The Importance and Challenges of Collapsing
Business Cycles
Tools for Change
4 THE SYSTEM SCHEMATIC: HOW DO
YOU WORK TODAY? 119
How Do You Work Today?
Phase I: The Sponsor Is the Organization
Phase II: Creating the System Schematic
Phase III: Finalizing the System Schematic
and Getting Ready for TBA
5 TIME-BASED ANALYSIS: SEEING HOW
YOUR ORGANIZATION REALLY WORKS 137
Trying to Grab the Jell-0 with Calipers
Why Other Methods Fall Short of the Mark
An Introduction to the TBA Method
How Is Time-Based Analysis Implemented?
What Does Time-Based Analysis Indicate?
PART III THE EVOLUTION OF A BUSINESS
OPERATING SYSTEM 159
Introduction
6 THE THREE PARADIGMS OF COMPUTING 163
Understanding the Structure of the Business
Operating System
Transforming, Not Reengineering, Smart
Companies
Using Workflow as a Metric for Transforming
the Process
Beyond Technology Toward Instinct
Contents ix
Human Factors, Corporate Culture, and
Smart Companies
Free Agency
23 Lessons for Building a Smart Company
Twelve Ways in Which Smart Tools Will Be Used
to Create Smart Companies
Tools Supporting the Scale of the Perpetual
Enterprise
APPENDIX TBA CASE STUDY 223
I. The Business Problem: Manufacturing Down¬
time
II. Preparing to Conduct the Time-Based Analysis
III. The First Iteration: How the Business Now
Works
IV. Wall Clock Time versus Business Time
V. Back to the Investigation
VI. The Second Iteration: Some Reduction in
Transfer Time, But Problems Remain
VII. Rethinking Internal Delivery Mechanisms
VIII. The Third Iteration: Whittling Down Transfer
Times Through Electronic Document Delivery
IX. The Fourth Iteration: Effecting a Drop in Total
Task Time
X. Introducing Workflow Technology to Trim the
Business Cycle
XI. What Conclusions Can Be Drawn?
About Our Case Subject Company
The Problem
An Assessment of the Existing Paper-Based Process
Solving the Exercise
BIBLIOGRAPHY 259
Index 265
|
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| id | DE-604.BV026175848 |
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| indexdate | 2024-07-09T23:06:37Z |
| institution | BVB |
| isbn | 0442024967 |
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| spelling | Koulopoulos, Thomas M. Verfasser aut Smart companies, smart tools transforming business processes into business assets Thomas M. Koulopoulos New York <<[u.a.]>> VanNostrand Reinhold 1997 XVIII, 270 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Restrukturierung (DE-588)4335640-0 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Restrukturierung (DE-588)4335640-0 s DE-188 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021760845&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Koulopoulos, Thomas M. Smart companies, smart tools transforming business processes into business assets Restrukturierung (DE-588)4335640-0 gnd Unternehmen (DE-588)4061963-1 gnd |
| subject_GND | (DE-588)4335640-0 (DE-588)4061963-1 |
| title | Smart companies, smart tools transforming business processes into business assets |
| title_auth | Smart companies, smart tools transforming business processes into business assets |
| title_exact_search | Smart companies, smart tools transforming business processes into business assets |
| title_full | Smart companies, smart tools transforming business processes into business assets Thomas M. Koulopoulos |
| title_fullStr | Smart companies, smart tools transforming business processes into business assets Thomas M. Koulopoulos |
| title_full_unstemmed | Smart companies, smart tools transforming business processes into business assets Thomas M. Koulopoulos |
| title_short | Smart companies, smart tools |
| title_sort | smart companies smart tools transforming business processes into business assets |
| title_sub | transforming business processes into business assets |
| topic | Restrukturierung (DE-588)4335640-0 gnd Unternehmen (DE-588)4061963-1 gnd |
| topic_facet | Restrukturierung Unternehmen |
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