The process driven business: managerial perspectives on policy management
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | Undetermined |
| Veröffentlicht: |
Dearborn, Mich.
ASI Press
1990
|
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XII, 138 S. |
| ISBN: | 0941243125 |
Internformat
MARC
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| 100 | 1 | |a Eureka, William E. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a The process driven business |b managerial perspectives on policy management |c William E. Eureka and Nancy E. Ryan |
| 264 | 1 | |a Dearborn, Mich. |b ASI Press |c 1990 | |
| 300 | |a XII, 138 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 700 | 1 | |a Ryan, Nancy E. |e Sonstige |4 oth | |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-021721688 | ||
Datensatz im Suchindex
| _version_ | 1804144576264404992 |
|---|---|
| adam_text | Preface vii
Acknowledgments xi
1 Policy Management: The Four W s 1
Who Developed Policy Management? 3
What is Policy Management? 6
Why Use Policy Management? 10
Where Do You Apply Policy
Management? 12
2 The Fundamentals of Policy
Management 15
Eight Basic Steps 17
The PDCA Cycle 22
Tools of the Trade 31
The President s Audit 40
v
vi Contents
3 The Policy Management Difference 43
Long-Term Results 44
A Team Effort 46
Not Another MBO 47
Moving Toward TQM 52
4 Policy Management in Action:
Florida Power Light 55
QIP Instituted 56
Policy Deployment at FPL 60
Lessons Learned 62
FPL Today 64
5 More Policy Management Applications 67
The Budd Co. 69
Moving Ahead 73
, Hewlett-Packard 74
Looking Back 78
6 Putting Policy Management to Work 81
Your Role in Policy Management 82
Implementation Issues 85
Tips and Recommendations 87
Top-Down, Middle-Up 92
Appendix A: Policy Management
Support Tools 95
The Seven Basic Tools 96
The Seven Management Tools 104
Works Consulted 113
Appendix B: Quality Function
Deployment 115
QFD and Policy Management 116
The Voice of the Customer 117
The House of Quality 121
QFD Applications 127
Works Consulted 131
Index 133
|
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| illustrated | Not Illustrated |
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| institution | BVB |
| isbn | 0941243125 |
| language | Undetermined |
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| physical | XII, 138 S. |
| publishDate | 1990 |
| publishDateSearch | 1990 |
| publishDateSort | 1990 |
| publisher | ASI Press |
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| spelling | Eureka, William E. Verfasser aut The process driven business managerial perspectives on policy management William E. Eureka and Nancy E. Ryan Dearborn, Mich. ASI Press 1990 XII, 138 S. txt rdacontent n rdamedia nc rdacarrier Ryan, Nancy E. Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021721688&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Eureka, William E. The process driven business managerial perspectives on policy management |
| title | The process driven business managerial perspectives on policy management |
| title_auth | The process driven business managerial perspectives on policy management |
| title_exact_search | The process driven business managerial perspectives on policy management |
| title_full | The process driven business managerial perspectives on policy management William E. Eureka and Nancy E. Ryan |
| title_fullStr | The process driven business managerial perspectives on policy management William E. Eureka and Nancy E. Ryan |
| title_full_unstemmed | The process driven business managerial perspectives on policy management William E. Eureka and Nancy E. Ryan |
| title_short | The process driven business |
| title_sort | the process driven business managerial perspectives on policy management |
| title_sub | managerial perspectives on policy management |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021721688&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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