APA (7th ed.) Citation

Wallace, T. F. (1992). Customer driven strategy: Winning through operational exellence. Wight.

Chicago Style (17th ed.) Citation

Wallace, Thomas F. Customer Driven Strategy: Winning Through Operational Exellence. Vermont: Wight, 1992.

MLA (9th ed.) Citation

Wallace, Thomas F. Customer Driven Strategy: Winning Through Operational Exellence. Wight, 1992.

Warning: These citations may not always be 100% accurate.