Client-centered service: how to keep them coming back for more:
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Bibliographic Details
Main Author: Cottle, David W. (Author)
Format: Book
Language:Undetermined
Published: New York <<[u.a.]>> Wiley 1990
Subjects:
Physical Description:XIV, 290 S.
ISBN:0471509698

There is no print copy available.

Interlibrary loan Place Request Caution: Not in THWS collection!