APA-Zitierstil (7. Ausg.)

Ross, C. S., Nilsen, K., & Dewdney, P. (2002). Conducting the reference interview: A how-to-do-it manual for librarians. Neal-Schumann.

Chicago-Zitierstil (17. Ausg.)

Ross, Catherine Sheldrick, Kirsti Nilsen, und Patricia Dewdney. Conducting the Reference Interview: A How-to-do-it Manual for Librarians. New York, NY [u.a.]: Neal-Schumann, 2002.

MLA-Zitierstil (9. Ausg.)

Ross, Catherine Sheldrick, et al. Conducting the Reference Interview: A How-to-do-it Manual for Librarians. Neal-Schumann, 2002.