APA (7th ed.) Citation

Czegel, B. (2001). Technical support on the Web: Designing and maintaining an effective e-support site. Wiley.

Chicago Style (17th ed.) Citation

Czegel, Barbara. Technical Support on the Web: Designing and Maintaining an Effective E-support Site. New York, NY [u.a.]: Wiley, 2001.

MLA (9th ed.) Citation

Czegel, Barbara. Technical Support on the Web: Designing and Maintaining an Effective E-support Site. Wiley, 2001.

Warning: These citations may not always be 100% accurate.