Customer satisfaction: the customer experience through the customer's eyes
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London
Cogent Publ.
2007
|
| Physical Description: | VI, 314 S. Ill., graph. Darst. |
| ISBN: | 9780955416118 0955416116 |
Staff View
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV025504972 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | t | ||
| 008 | 100417s2007 ad|| |||| 00||| eng d | ||
| 020 | |a 9780955416118 |9 978-0-9554161-1-8 | ||
| 020 | |a 0955416116 |9 0-9554161-1-6 | ||
| 035 | |a (OCoLC)917259510 | ||
| 035 | |a (DE-599)BVBBV025504972 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-11 | ||
| 084 | |a QW 300 |0 (DE-625)142175: |2 rvk | ||
| 100 | 1 | |a Hill, Nigel |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Customer satisfaction |b the customer experience through the customer's eyes |c Nigel Hill, Greg Roche and Rachel Allen |
| 264 | 1 | |a London |b Cogent Publ. |c 2007 | |
| 300 | |a VI, 314 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 700 | 1 | |a Roche, Greg |e Verfasser |4 aut | |
| 700 | 1 | |a Allen, Rachel |e Verfasser |0 (DE-588)139426736 |4 aut | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-020115944 | ||
Record in the Search Index
| _version_ | 1804142672887152640 |
|---|---|
| any_adam_object | |
| author | Hill, Nigel Roche, Greg Allen, Rachel |
| author_GND | (DE-588)139426736 |
| author_facet | Hill, Nigel Roche, Greg Allen, Rachel |
| author_role | aut aut aut |
| author_sort | Hill, Nigel |
| author_variant | n h nh g r gr r a ra |
| building | Verbundindex |
| bvnumber | BV025504972 |
| classification_rvk | QW 300 |
| ctrlnum | (OCoLC)917259510 (DE-599)BVBBV025504972 |
| discipline | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00970nam a2200301 c 4500</leader><controlfield tag="001">BV025504972</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">100417s2007 ad|| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780955416118</subfield><subfield code="9">978-0-9554161-1-8</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0955416116</subfield><subfield code="9">0-9554161-1-6</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)917259510</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV025504972</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-11</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QW 300</subfield><subfield code="0">(DE-625)142175:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Hill, Nigel</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Customer satisfaction</subfield><subfield code="b">the customer experience through the customer's eyes</subfield><subfield code="c">Nigel Hill, Greg Roche and Rachel Allen</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London</subfield><subfield code="b">Cogent Publ.</subfield><subfield code="c">2007</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">VI, 314 S.</subfield><subfield code="b">Ill., graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Roche, Greg</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Allen, Rachel</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)139426736</subfield><subfield code="4">aut</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-020115944</subfield></datafield></record></collection> |
| id | DE-604.BV025504972 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T22:35:30Z |
| institution | BVB |
| isbn | 9780955416118 0955416116 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-020115944 |
| oclc_num | 917259510 |
| open_access_boolean | |
| owner | DE-11 |
| owner_facet | DE-11 |
| physical | VI, 314 S. Ill., graph. Darst. |
| publishDate | 2007 |
| publishDateSearch | 2007 |
| publishDateSort | 2007 |
| publisher | Cogent Publ. |
| record_format | marc |
| spelling | Hill, Nigel Verfasser aut Customer satisfaction the customer experience through the customer's eyes Nigel Hill, Greg Roche and Rachel Allen London Cogent Publ. 2007 VI, 314 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Roche, Greg Verfasser aut Allen, Rachel Verfasser (DE-588)139426736 aut |
| spellingShingle | Hill, Nigel Roche, Greg Allen, Rachel Customer satisfaction the customer experience through the customer's eyes |
| title | Customer satisfaction the customer experience through the customer's eyes |
| title_auth | Customer satisfaction the customer experience through the customer's eyes |
| title_exact_search | Customer satisfaction the customer experience through the customer's eyes |
| title_full | Customer satisfaction the customer experience through the customer's eyes Nigel Hill, Greg Roche and Rachel Allen |
| title_fullStr | Customer satisfaction the customer experience through the customer's eyes Nigel Hill, Greg Roche and Rachel Allen |
| title_full_unstemmed | Customer satisfaction the customer experience through the customer's eyes Nigel Hill, Greg Roche and Rachel Allen |
| title_short | Customer satisfaction |
| title_sort | customer satisfaction the customer experience through the customer s eyes |
| title_sub | the customer experience through the customer's eyes |
| work_keys_str_mv | AT hillnigel customersatisfactionthecustomerexperiencethroughthecustomerseyes AT rochegreg customersatisfactionthecustomerexperiencethroughthecustomerseyes AT allenrachel customersatisfactionthecustomerexperiencethroughthecustomerseyes |