Scenarios and information design: a user-oriented practical guide
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| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Oxford
Chandos Publ.
2006
|
| Series: | Chandos information professional series
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XII, 178 S. graph. Darst. |
| ISBN: | 1843340615 1843340623 |
Staff View
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Record in the Search Index
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|---|---|
| adam_text | Contents
List of figures and tables ix
About the authors xi
1 Introduction and overview 1
Why do we need scenarios for Information
System design? 1
What are scenarios? 3
Scenario-Iess planning: what can go wrong? 5
The structure of the book 6
References 10
PART 1 PRACTICAL THEORIES
2 Framework and fundamentals 13
Purpose of the System and formation of the design
team 13
Identify user groups 18
Identify user groups environments 20
Methods for identifying users and their
environments 21
Other considerations for identifying users and
their environments 26
New human activities: training and education 29
Summary 31
Reference 31
F
3 Organizational cultures: ecological and cognitive
approaches 33
Organizations defined 33
How to read the dient organization 35
Ecology of organizations 38
Real-world examples and analysis 39
Understanding organizations using ethnographic
research tools 40
Observation as a data-gathering method 42
Interviews with members of the dient organization 45
Focus groups as a way to gather data 47
Use of case studies 49
Sense-making as a cognitive tool to understand
organizations 50
Summary 52
References 52
4 Communicating with stakeholders 55
Know who should get involved 55
Advisory committee 57
Management committee 57
Keeping them informed 59
Providing a space for interaction 6^
Keeping plans and ideas secure 67
Tracking progress 6^
Summary 70
References 71
PART 2 THEORETICAL PRACTICES
5 Managing scenario design projects and knowledge 75
What is management? 75
Who and what will be managed? 76
Strategie planning and goal setting 78
Project management principles 82
Knowledge management defined, again 85
Managing project knowledge 87
Summary 90
References 90
6 Presentations of ideas 93
Knowledge Community 93
Types of stakeholders 96
Appropriate technologies for stakeholders and
the design team 102
What strategies will work? 110
Summary 111
References 112
7 Life cycle of ideas 113
Ideas and knowledge 113
Ideas and documents 114
Ideas and assets 116
Reasons for idea management 119
Pre-project preparation 124
During-project development 127
Post-project management 129
Summary 131
References 131
8 Documentation and prototyping 133
What is a prototype? 135
Setting Standards for prototyping 136
Documentation of stakeholder studies and
System development 138
Approaches to prototyping in System design 144
Summary 152
References 153
9 Scenarios and Information design: a summary 155
Practical theories 155
Theoretical practices 158
Conclusion 162
References 163
Appendix: Use of scenarios in information design -
a checklist 165
Complete references 171
Index 177
List of figures and tables
Figures
1.1 Wayfinding scenario 4
2.1 A phone conversation between a customer and
a service agent 15
2.2 PeopleSoft vs. Indiana University at
Bloomington 16
2.3 Four relationships among information Systems
and design teams 17
2.4 Example of questionnaire format 22
2.5 Samples of online questionnaires 25
3.1 Example of an organization chart 36
3.2 Guide to understanding client organizations 37
3.3 Observations of users of an academic library s
online catalogue 44
4.1 Effective e-mail format 61
4.2 Yahoo s discussion groups 63
4.3 Blog 63
4.4 Time-based project management 68
4.5 Goal-oriented project management 69
4.6 Team-based project management 70
5.1 The management process 77
5.2 Management case study: where are you? 79
5.3 Example of project mission and vision 80
5.4 Model of purpose of vision, mission, goals,
and objectives 81
6.1 Different text display 9$
6.2 Functions available at Yahoo! 98
7.1 Extract of the annual estimates of the population
for the counties of Alabama 125
7.2 Distribution of population by county
population size 125
7.3 Population size for counties 126
8.1 Cycle of system development 134
8.2 Choosing a UML modeling tool 143
8.3 From initial scenarios to storyboards 146
8.4 System functions on index cards 147
8.5 Examples of system functions 149
8.6 Categories of system functions 150
Tables
3.1 Organizational differences ^
8.1 Forms for scenario-based design 139
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| isbn | 1843340615 1843340623 |
| language | English |
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| physical | XII, 178 S. graph. Darst. |
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| spelling | Rice-Lively, Mary Lynn Verfasser aut Scenarios and information design a user-oriented practical guide Mary Lynn Rice-Lively and Hsin-Liang Chen Oxford Chandos Publ. 2006 XII, 178 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Chandos information professional series Informationstechnik (DE-588)4026926-7 gnd rswk-swf Informationsvermittlung (DE-588)4161680-7 gnd rswk-swf Informationsvermittlung (DE-588)4161680-7 s DE-604 Informationstechnik (DE-588)4026926-7 s Chen, Hsin-Liang Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=019975650&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Rice-Lively, Mary Lynn Chen, Hsin-Liang Scenarios and information design a user-oriented practical guide Informationstechnik (DE-588)4026926-7 gnd Informationsvermittlung (DE-588)4161680-7 gnd |
| subject_GND | (DE-588)4026926-7 (DE-588)4161680-7 |
| title | Scenarios and information design a user-oriented practical guide |
| title_auth | Scenarios and information design a user-oriented practical guide |
| title_exact_search | Scenarios and information design a user-oriented practical guide |
| title_full | Scenarios and information design a user-oriented practical guide Mary Lynn Rice-Lively and Hsin-Liang Chen |
| title_fullStr | Scenarios and information design a user-oriented practical guide Mary Lynn Rice-Lively and Hsin-Liang Chen |
| title_full_unstemmed | Scenarios and information design a user-oriented practical guide Mary Lynn Rice-Lively and Hsin-Liang Chen |
| title_short | Scenarios and information design |
| title_sort | scenarios and information design a user oriented practical guide |
| title_sub | a user-oriented practical guide |
| topic | Informationstechnik (DE-588)4026926-7 gnd Informationsvermittlung (DE-588)4161680-7 gnd |
| topic_facet | Informationstechnik Informationsvermittlung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=019975650&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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