Keeping customers:
Saved in:
Bibliographic Details
Other Authors: Sviokla, John J. (Editor)
Format: Book
Language:English
Published: Boston, Mass. Harvard Business School Press 1993
Series:The Harvard business review book series
Subjects:
Item Description:A Harvard business review book
Physical Description:XX, 384 S.
ISBN:0875843336

There is no print copy available.

Interlibrary loan Place Request Caution: Not in THWS collection!