APA (7th ed.) Citation

Bee, F., & Bee, R. J. (1995). Customer care (1. publ.). Inst. of Personnel and Development.

Chicago Style (17th ed.) Citation

Bee, Frances, and Roland J. Bee. Customer Care. 1. publ. London: Inst. of Personnel and Development, 1995.

MLA (9th ed.) Citation

Bee, Frances, and Roland J. Bee. Customer Care. 1. publ. Inst. of Personnel and Development, 1995.