(2008). Foundations of IT Service Management Based on ITIL V3 (1. ed., 3. impr.). van Haren Publ.
Chicago Style (17th ed.) CitationFoundations of IT Service Management Based on ITIL V3. 1. ed., 3. impr. Zaltbommel: van Haren Publ, 2008.
MLA (9th ed.) CitationFoundations of IT Service Management Based on ITIL V3. 1. ed., 3. impr. van Haren Publ, 2008.
Warning: These citations may not always be 100% accurate.