Shortell, S. M. (2000). Health care management: Organization, design and behavior (4. ed.). Delmar Publishers.
Chicago-Zitierstil (17. Ausg.)Shortell, Stephen M. Health Care Management: Organization, Design and Behavior. 4. ed. Albany, N.Y: Delmar Publishers, 2000.
MLA-Zitierstil (9. Ausg.)Shortell, Stephen M. Health Care Management: Organization, Design and Behavior. 4. ed. Delmar Publishers, 2000.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.