(1998). Relationship marketing for competitive advantage: Winning and keeping customers (1. publ., repr.). Butterworth-Heinemann.
Chicago Style (17th ed.) CitationRelationship Marketing for Competitive Advantage: Winning and Keeping Customers. 1. publ., repr. Oxford [u.a.]: Butterworth-Heinemann, 1998.
MLA (9th ed.) CitationRelationship Marketing for Competitive Advantage: Winning and Keeping Customers. 1. publ., repr. Butterworth-Heinemann, 1998.
Warning: These citations may not always be 100% accurate.