Borenstein, S., MacKie-Mason, J. K., & Netz, J. S. (1993). The economics of customer lock-in and market power in services. Univ., Department of Economics.
Chicago Style (17th ed.) CitationBorenstein, Severin, Jeffrey K. MacKie-Mason, and Janet S. Netz. The Economics of Customer Lock-in and Market Power in Services. Oslo: Univ., Department of Economics, 1993.
MLA (9th ed.) CitationBorenstein, Severin, et al. The Economics of Customer Lock-in and Market Power in Services. Univ., Department of Economics, 1993.
Warning: These citations may not always be 100% accurate.