APA (7th ed.) Citation

Gitlow, H., Oppenheim, A., & Oppenheim, R. (1995). Quality management: Tools and methods for improvement (2. ed.). Irwin.

Chicago Style (17th ed.) Citation

Gitlow, Howard, Alan Oppenheim, and Rosa Oppenheim. Quality Management: Tools and Methods for Improvement. 2. ed. Burr Ridge, Ill. [u.a.]: Irwin, 1995.

MLA (9th ed.) Citation

Gitlow, Howard, et al. Quality Management: Tools and Methods for Improvement. 2. ed. Irwin, 1995.