Coming to grips with service intangibles using quality management techniques:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Cranfield
School of Management
1991
|
| Series: | Working paper series / Cranfield School of Management
19/91 |
| Physical Description: | 10 S. |
Staff View
MARC
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| 100 | 1 | |a Ballantyne, David |e Verfasser |0 (DE-588)14114162X |4 aut | |
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Record in the Search Index
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|---|---|
| any_adam_object | |
| author | Ballantyne, David |
| author_GND | (DE-588)14114162X |
| author_facet | Ballantyne, David |
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| author_sort | Ballantyne, David |
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| building | Verbundindex |
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| illustrated | Not Illustrated |
| indexdate | 2024-07-09T22:00:11Z |
| institution | BVB |
| language | English |
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| owner_facet | DE-83 |
| physical | 10 S. |
| publishDate | 1991 |
| publishDateSearch | 1991 |
| publishDateSort | 1991 |
| publisher | School of Management |
| record_format | marc |
| series2 | Working paper series / Cranfield School of Management |
| spelling | Ballantyne, David Verfasser (DE-588)14114162X aut Coming to grips with service intangibles using quality management techniques David Ballantyne Cranfield School of Management 1991 10 S. txt rdacontent n rdamedia nc rdacarrier Working paper series / Cranfield School of Management 19/91 Cranfield School of Management Working paper series 19/91 (DE-604)BV024465345 19/91 |
| spellingShingle | Ballantyne, David Coming to grips with service intangibles using quality management techniques |
| title | Coming to grips with service intangibles using quality management techniques |
| title_auth | Coming to grips with service intangibles using quality management techniques |
| title_exact_search | Coming to grips with service intangibles using quality management techniques |
| title_full | Coming to grips with service intangibles using quality management techniques David Ballantyne |
| title_fullStr | Coming to grips with service intangibles using quality management techniques David Ballantyne |
| title_full_unstemmed | Coming to grips with service intangibles using quality management techniques David Ballantyne |
| title_short | Coming to grips with service intangibles using quality management techniques |
| title_sort | coming to grips with service intangibles using quality management techniques |
| volume_link | (DE-604)BV024465345 |
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