APA (7th ed.) Citation

Ballantyne, D. (1991). Internal marketing, collaboration and motivation in service quality management. School of Management.

Chicago Style (17th ed.) Citation

Ballantyne, David. Internal Marketing, Collaboration and Motivation in Service Quality Management. Cranfield: School of Management, 1991.

MLA (9th ed.) Citation

Ballantyne, David. Internal Marketing, Collaboration and Motivation in Service Quality Management. School of Management, 1991.

Warning: These citations may not always be 100% accurate.