APA (7th ed.) Citation

Ballantyne, D., Christopher, M., & Payne, A. (1991). The pathology of company-wide quality initiatives: Seven prescriptions for failure. School of Management.

Chicago Style (17th ed.) Citation

Ballantyne, David, Martin Christopher, and Adrian Payne. The Pathology of Company-wide Quality Initiatives: Seven Prescriptions for Failure. Cranfield: School of Management, 1991.

MLA (9th ed.) Citation

Ballantyne, David, et al. The Pathology of Company-wide Quality Initiatives: Seven Prescriptions for Failure. School of Management, 1991.