Service quality: the role of capacity management
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Cranfield
School of Management
1992
|
| Schriftenreihe: | Working paper series / Cranfield School of Management
30/92 |
| Beschreibung: | 21 Bl. |
Internformat
MARC
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| 100 | 1 | |a Armistead, Colin |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Service quality |b the role of capacity management |c Colin Armistead and Graham Clark |
| 264 | 1 | |a Cranfield |b School of Management |c 1992 | |
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Datensatz im Suchindex
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|---|---|
| any_adam_object | |
| author | Armistead, Colin Clark, Graham |
| author_facet | Armistead, Colin Clark, Graham |
| author_role | aut aut |
| author_sort | Armistead, Colin |
| author_variant | c a ca g c gc |
| building | Verbundindex |
| bvnumber | BV024466409 |
| ctrlnum | (OCoLC)916281302 (DE-599)BVBBV024466409 |
| format | Book |
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| id | DE-604.BV024466409 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T22:00:11Z |
| institution | BVB |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-018442477 |
| oclc_num | 916281302 |
| open_access_boolean | |
| owner | DE-83 |
| owner_facet | DE-83 |
| physical | 21 Bl. |
| publishDate | 1992 |
| publishDateSearch | 1992 |
| publishDateSort | 1992 |
| publisher | School of Management |
| record_format | marc |
| series2 | Working paper series / Cranfield School of Management |
| spelling | Armistead, Colin Verfasser aut Service quality the role of capacity management Colin Armistead and Graham Clark Cranfield School of Management 1992 21 Bl. txt rdacontent n rdamedia nc rdacarrier Working paper series / Cranfield School of Management 30/92 Clark, Graham Verfasser aut Cranfield School of Management Working paper series 30/92 (DE-604)BV024465345 30/92 |
| spellingShingle | Armistead, Colin Clark, Graham Service quality the role of capacity management |
| title | Service quality the role of capacity management |
| title_auth | Service quality the role of capacity management |
| title_exact_search | Service quality the role of capacity management |
| title_full | Service quality the role of capacity management Colin Armistead and Graham Clark |
| title_fullStr | Service quality the role of capacity management Colin Armistead and Graham Clark |
| title_full_unstemmed | Service quality the role of capacity management Colin Armistead and Graham Clark |
| title_short | Service quality |
| title_sort | service quality the role of capacity management |
| title_sub | the role of capacity management |
| volume_link | (DE-604)BV024465345 |
| work_keys_str_mv | AT armisteadcolin servicequalitytheroleofcapacitymanagement AT clarkgraham servicequalitytheroleofcapacitymanagement |