Benchmarking customer service:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | Undetermined |
| Veröffentlicht: |
London
Pitman Publ.
1991
|
| Schlagworte: | |
| ISBN: | 0273610694 |
Internformat
MARC
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|---|---|---|---|
| 001 | BV024421657 | ||
| 003 | DE-604 | ||
| 005 | 20090910 | ||
| 007 | t | ||
| 008 | 970822s1991 |||| 00||| und d | ||
| 020 | |a 0273610694 |9 0-273-61069-4 | ||
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| 041 | |a und | ||
| 049 | |a DE-83 | ||
| 100 | 1 | |a Peters, Glen |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Benchmarking customer service |c Glen Peters |
| 264 | 1 | |a London |b Pitman Publ. |c 1991 | |
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Benchmarking |0 (DE-588)4329573-3 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Benchmarking |0 (DE-588)4329573-3 |D s |
| 689 | 0 | 1 | |a Management |0 (DE-588)4037278-9 |D s |
| 689 | 0 | |5 DE-604 | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-018399173 | ||
Datensatz im Suchindex
| _version_ | 1804140393366814720 |
|---|---|
| any_adam_object | |
| author | Peters, Glen |
| author_facet | Peters, Glen |
| author_role | aut |
| author_sort | Peters, Glen |
| author_variant | g p gp |
| building | Verbundindex |
| bvnumber | BV024421657 |
| ctrlnum | (OCoLC)916052241 (DE-599)BVBBV024421657 |
| format | Book |
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| id | DE-604.BV024421657 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T21:59:16Z |
| institution | BVB |
| isbn | 0273610694 |
| language | Undetermined |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-018399173 |
| oclc_num | 916052241 |
| open_access_boolean | |
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| owner_facet | DE-83 |
| publishDate | 1991 |
| publishDateSearch | 1991 |
| publishDateSort | 1991 |
| publisher | Pitman Publ. |
| record_format | marc |
| spelling | Peters, Glen Verfasser aut Benchmarking customer service Glen Peters London Pitman Publ. 1991 txt rdacontent n rdamedia nc rdacarrier Management (DE-588)4037278-9 gnd rswk-swf Benchmarking (DE-588)4329573-3 gnd rswk-swf Benchmarking (DE-588)4329573-3 s Management (DE-588)4037278-9 s DE-604 |
| spellingShingle | Peters, Glen Benchmarking customer service Management (DE-588)4037278-9 gnd Benchmarking (DE-588)4329573-3 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4329573-3 |
| title | Benchmarking customer service |
| title_auth | Benchmarking customer service |
| title_exact_search | Benchmarking customer service |
| title_full | Benchmarking customer service Glen Peters |
| title_fullStr | Benchmarking customer service Glen Peters |
| title_full_unstemmed | Benchmarking customer service Glen Peters |
| title_short | Benchmarking customer service |
| title_sort | benchmarking customer service |
| topic | Management (DE-588)4037278-9 gnd Benchmarking (DE-588)4329573-3 gnd |
| topic_facet | Management Benchmarking |
| work_keys_str_mv | AT petersglen benchmarkingcustomerservice |