Next operation as customer: (NOAC) ; how to improve quality, cost and cycle time in service operations
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Bibliographic Details
Main Author: Bhote, Keki R. (Author)
Format: Book
Language:Undetermined
Published: New York, N.Y. American Management Assoc. 1991
Series:AMA management briefing
Subjects:
Physical Description:112 S.
ISBN:0814423469

There is no print copy available.

Interlibrary loan Place Request Caution: Not in THWS collection!